Payment made but credits/subscriptions not on acco...

Payment made but credits/subscriptions not on account Options . Checked Order status is Delivered. ‎ You have made a purchase of credits or a subscription. But the Skype credits has not arrived on my Skype account yet respectively the subscription is not active.

Obviously by all the complaints about payment being made and not being credited which, is my problem. You clowns at Skype are begging for a competitor
B

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I am trying to update my payment information but my subscription is expired (without reaching one year) and the 'edit payment' link is not visible anywhere....HELP!

Has anyone experienced this? Why is my subscription expired? I have six days left to update my payment information, but there is no way to do so...

Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

I would like to update my payment information but i do not remember the answers to the security questions

want to update payment information but dont remember the answers to the security questions.

Security Questions Forgotten
If you do not have a rescue email address (different from alternate email address) set up on the account, you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers
If you do have rescue email address set up:
Go to http://appleid.apple.com. Underneath where it says “Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
After you sign in, click on "Passwords and Security" on the left.
You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
The "Forgot your answers?" link will not appear if you do not have a rescue email address set up.

Invoice payment made but document not displaying

HI gurus ,
I have made an invoice payment but the document is not displaying in FB03. How could I know if the posting went through properly or not?
many thanks for your help
regards
cecile

Hi,
TIP 1]
in F110 ( payment run ) you can find a icon Payment ( that one that looks like a paper scheet ). This is payment log and here you can also find which documents were posted by payment and also by which open postings positions. This requires by payment run addtional log check box and vendor/customer number.
TIP 2]
In FB03 you can find also by using dynamic selection and selection option Transaction with value "F110" than a list of documents posted in F110 will popup. With another dynamic seletion option it will be more accurately.
TIP 3]
Use FBL1N with specific select option to see cleared items to specific date. By generated list of line items you can find your invoice and clearing document as wrote Nitin abov.
Hope it helps
Jan

Payment made but, expired license

good evening yesterday I made the payment of 'subscription for adobe photoshop lightroom and cc, the problem is that it works with lightroom, while with photoshop cc, tells me proof of date someone can help me thanks.

Obviously by all the complaints about payment being made and not being credited which, is my problem. You clowns at Skype are begging for a competitor
B

HT1918 I go to my payment account but it does not give me the option to remove it plz help

Plz help I don't know how to remove payment info when I go to
Payment account it don't give me an option to remove it

Is the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
Have you purchased media from that country's iTunes?App store before?

I paid but credits are not topped up in my account. Bank is charged.

I paid for the credits in my skype account on May30 but no credits is topped up in my skype account (even until today June07) and I still cannot make landline call. My bank statement shows that I have already been charged.
Please help fix it. I need to call overseas urgently. Thank you.

Hi Mark
In your reply, You asked me to reply you the details. However, when i clicked reply it didnt allow me to send a reply to you. I have to say: Skype sucks. It already ruined my overseas interview because i added money for the credit but no credit was topped up. And ended up i got no choice but skype my interviewers over wifi - and that quality sucks!!! I won't use skype anymore. Please refund my money (HK$3 asap!!!
This is the details you wanted. Please fix it asap!!!
Document number:
130101843066
Order ID:
MHLD7K9DNB
Invoice date:
May31,2015

Payment Made. Creative cloud not activated

After 3 days of Making Payment and amount being deducted from My Credit Card. My creative cloud account shows free membership account only. I have paid for the photography plan. I would like to cancel my membership as I wish to upgrade it to a bigger plan.
Please tell me what happened to my money that has been deducted and why has my account not be activated.
Also can this matter be directly handled by ADOBE customer care if there is one team or person who does that or will I have to ask such thing in a community forum?
Regards
Atul

Contact Customer Care and click on the Still need help? button to chat with an agent.

I paid but credits are not topped up in my account...

I paid for the credits in my skype account on May30 but no credits is topped up in my skype account (even until today June07) and I still cannot make landline call. My bank statement shows that I have already been charged.
Please help fix it. I need to call overseas urgently. Thank you.

Hi Mark
In your reply, You asked me to reply you the details. However, when i clicked reply it didnt allow me to send a reply to you. I have to say: Skype sucks. It already ruined my overseas interview because i added money for the credit but no credit was topped up. And ended up i got no choice but skype my interviewers over wifi - and that quality sucks!!! I won't use skype anymore. Please refund my money (HK$3 asap!!!
This is the details you wanted. Please fix it asap!!!
Document number:
130101843066
Order ID:
MHLD7K9DNB
Invoice date:
May31,2015

HT1918 my account has been accessed from another device and i must verify my payment info but it does not accept my info

Hi everyone
I'm trying to purchase some songs from iTunes and i keep getting asked to confirm my payment information and when i do confirm it, it keeps refering me back to the iTunes support centre
can anyone help me out?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Icloud already been made but I have not yet verified my body because I do not know by email address

chào hãng Apple tôi muốn được giải đáp câu hỏi của tôi là:
Tôi đã lập được icould rồi nhưng vẫn chưa sử dụng được bởi tôi không biết cách xác minh địa chỉ email của tôi. Tôi mong hãng Apple có thể giảo đáp giúp tôi. Tôi xin chân thành cám ơn.

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

New subscriptions not working

Please tell me what should i do.
today i have reached my monthly call limit for Indonesia 400 mins 1 month, and then i make new subscription to Indonesia 400 mins for 1 month, but new subscription not replace the old ones...
and now on my account says that i have only 0 minute left.

To check the order number and status of an order:
Sign in to your account.
In the Account details section, click Billing & payments > Purchase history.
All of your orders are listed, and the right column shows the status of each order.
The following table explains some of the order statuses you might see:
Pending
Created
Delivered
Cancelled
Reversed
Refused
Status Description
Pending
This usually means your payment has been submitted and is currently being processed. For bank transfer payments, pending status means that the order has been created but payment has not yet been matched to it. When payment is accepted, the status will change to Delivered and your Skype account will be credited.
Credit card is the quickest way to pay and usually takes 15 minutes (but sometimes up to 24 hours) to process. The status will change to Delivered when payment is accepted, or Cancelled if payment is unsuccessful.
Bank Transfer payments can remain pending for 7-10 business days before crediting your Skype account.
If you paid through Skrill (Moneybookers), the order status remains pending until we have received your payment. Skrill may ask you for further verification and your order will remain pending until they receive all the necessary documentation. Your order status can remain pending up to a maximum of 14 days. After that, if no payment has been received, the order will be cancelled.
If you paid via PayPal using an eCheck or Internet Transfer, your order can remain pending for several days.
If you paid via PayPal and the funding source for the PayPal account is a credit card, if the order status is still pending after 24 hours, please contact Skype Customer Service.
Created
This usually means that your order hasn’t been finished yet. You have most likely initiated your purchase using a selected payment method but haven’t continued. Therefore, your order had been stopped before your payment actually reached the payment service provider.
Delivered
Payment has been accepted and the order has been credited to your account. You can start using your Skype Credit (or other Skype purchase) right away.
Cancelled
If your payment is cancelled, it is likely to be for one of the following reasons:
You have entered an invalid CVC (or other credit card validation code).
You have used the same credit card for more than two different Skype accounts.
You have reached your monthly purchasing limit.
Meanwhile, we suggest you try using another credit card, or use a different payment method such as PayPal or Skrill. If you have reached your monthly purchasing limit, this limit is reset on the 1st of each month so you will be able to make your purchase then.
Reversed
Skype has very strict anti-fraud measures in place to protect our customers. If your order is reversed, the most likely reasons are that it has been flagged as fraudulent (or potentially fraudulent), or that Skype has refunded your purchase 1-4 days after the purchase was made.
If you paid by PayPal, the money is sent back to your PayPal account and no Skype Credit is added to your Skype account. It can take 5-7 business days for the money from the reversed order to appear back in your PayPal account.
If you paid by credit card, no funds have left your bank account so there is no money to return. Your order is effectively cancelled.
Refused
If your order is refused, it means that most likely the payment was rejected by our payment provider, not by Skype. This can occur for a number of reasons, including:
Insufficient funds on your card or in your bank account to complete the transaction
Using an anonymous proxy to access the internet
Verified by Visa/MasterCard SecureCode failure
Purchasing from, or using a credit card issued in, a restricted country
Other unknown issues with your credit card details
Meanwhile, we suggest you try using another payment method to purchase Skype Credit.
It’s also possible that your payment has been refused by Skype because you have used the same credit card for more than two different Skype accounts. If this is the case, you can try using another credit card, use one of your other Skype accounts, or try a different payment method.
If you require further information about your order status – for example, why an order was cancelled or refused – please contact Skype Customer Service.

Subscription value not updated despite payment made days ago

Please help this is frustrating have been waiting for 3 days now payments have been made but subscription value not updated on skype account

Hello and welcome to the Skype Community.
You have totally different issues. ALWAYS start your own topic please.
1.0. Philippines Subscription.
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on July 17th 2015.
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.
2.0. Your account shows that you are calling a cellphone in Austria. Please note that only calls to landlines in Austria are included in the Unlimited World Subscription.

My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie

HT5622 I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it. Please help! thanks in advance.

I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.

I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?

Payment made but credits/subscriptions not on acco...

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