Payment made for lightroom and photoshop joint package, still prompted for serial number

payment made for lightroom and photoshop joint package, still prompted for serial number which I have not been given. what do i do next?

Hi ,
I think you have downloaded the program directly from adobe. As you have the Photography plan, then you have to download this from Creative Cloud Desktop then they will be activated through with your email address. Then it will not ask for serial number.

Similar Messages

Question. CC for Lightroom and Photoshop and, in say 5 years or so, become inactive.

What access would I have to my photos if I sign up for CC for Lightroom and Photoshop and then become only an occasional user. Will I still be able to find my photos using Lightroom? Will I be able to search for photos using keywords? Will I be able to see metadata?
Thanks.
Fritz Schafer

Dave Merchant wrote:
If you stop subscribing, the software stops working.
This aspect is indeed going to be a rude awakening for many users some day.

I have so called photo subscription for lightroom and photoshop. How can I get new version of lightroom?

I have a 9.99 subscription for lightroom and photoshop. I only use lightroom and would like to try new version 6, which I think I should be eligible under subscription plan. I can't figure out how to upgrade my existing copy. Creative Cloud doesn't offer this option.

Hi Zeljko Dakic,
Kindly try the below mentioned link.
Digital photography software | Download free Adobe Photoshop Lightroom CC trial
If you are not able to see Lightroom try out the below mentioned steps.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Thanks,
Atul Saini

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

dear jeff,
its both the newest versions downloaded at adobe.com <http://adobe.com/>
after testing i signed the contracted and i am paying
the mail with the serial number got lost
both apps are working on my imac
now the should be installed on my book
there are no informations in creative cloud about my problem.
Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
Berndh38291059 what version of Photoshop and Lightroom are you installing? Do you receive any specific error messages?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7252990#7252990
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creative Cloud Download & Install by email <mailto:[email protected]dobe-v7.hosted.jivesoftwa re.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 86>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
Bernd Hoff
Fotoproduktion
Stoffeler Str. 26
D- 40227 Düsseldorf
+49 211 37 05 14
+49 171 642 42 07
[email protected]
berndhoff.de

I bought the subscription $9.99 for Lightroom and Photoshop. I don't know how to download/install them on my PC?can I call u on Sunday and u walk me through steps?

I bought the subscription $9.99 for Lightroom and Photoshop. I don'T know how to install/ download them on my pcs? Plz email me or call at (310)309-9244 and walk me through steps. I need it ASAP.

Download the Creative Cloud app from your account, sign in and install the programs from there.
Mylenium

I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc?

I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc? I currently pay $19.95 for just photoshop.

Ron , You need to contact Adobe Customer Support, then cancel current Photoshop single app subscription and then subscribe to Creative Cloud Photography subscription -$9.99 , it includes both Photoshop as well Lightroom and lightroom mobile apps.

I7 3770K Ivy Bridge Vs. i7-3930K Sandy Bridge for Lightroom and Photoshop

Hello, I have learned so much from this forum and have a question for everyone. I am working on a custom computer build but I am not sure about the CPU. I was planning on an i7-3930K (3.2 GHz 12Mb Cache) Sandy Bridge with an ASUS P9X79 but after more research I am also considering an i7-3770K (3.5 GHz 8mb Cache) Ivy Bridge with an undetermined mobo. The 3930 has 6 cores and more cache but is a slower chip compared to the 3770K. I have read some articles that Lightroom prefers a faster chip and that the extra cores may not be of great benefit.
We primarily use Photoshop and Lightroom for image editing and do not do any video editing. We really do more work in Lightroom than Photoshop so designing the system for it would give us the most benefit. Our primary use of photoshop is batching if that helps with our usage of the system.
Any recommendations would be greatly appreciated. Also feel free to tell me I am over analyzing this and either chip would work great
Thanks in advance,
Jonathan

Jonathan,
For Lightroom and Photoshop the i7-3770K will do fine. It also is much more affordable than a i7-3930K on 2011 platform, but at the same time much more limited for the future, because of the limited PCI-e lanes on the 1155 platform. The Ivy Bridge has another distinct disadvantage, the Intel supplied thermal paste is lousy, so it runs very, very hot.
In another place, http://ppbm7.com/index.php/cooling?showall=&start=4 I said:
Warning: If you are considering a much better affordable system, based on the Ivy Bridge processor, be warned that the cooling paste Intel uses on the Ivy Bridge is no good, especially when overclocking. At stock speed the i7-3770K runs 11 degrees hotter than with Liquid Ultra cooling paste and at 4.6GHz even 20 degrees centigrade. However if you change the cooling paste, you also void the warranty.
To summarize: the 2011 platform has a better perspective for the future but at a price.

Hi, when i buy the Canon 5D mark III I was given a version of Adobe Lightroom 5, I install Lightroom and when I go to put the serial number tells me it's not valid, do not know what I can do. Thank you.

Hi, when i buy the Canon 5D mark III I was given a version of Adobe Lightroom 5, I install Lightroom and when I go to put the serial number tells me it's not valid, do not know what I can do. Thank you.

Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I just bought Lightroom and I am having difficulties retrieving my serial number.

I have just purchased Lightroom and I am having difficulties retrieving my serial number so that i can start using this product.

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Help, Ive taken a membership for lightroom and photoshop yesterday,buth it doesnt work..

Help
Ive had the trialversion for photoshop and lightroom and took a membership yesterday (12.99€/month).
Everytime i open my creative cloud it says my trialversion is gone and i need to buy a membership.. BUT I DID..:(
Anybody has any idea? I didnt receive a serialnr or so, only an ordernumber..
And i cant find any way to try and reach Adobe customerservice.. There's a number, but its not working..
Thanks
Charlotte

I have EXACTLY the same problem. I'm going out of my mind as I'm going round in circles, installing Creative Cloud, trying open Lightroom, being asked to pay for another membership - and so it goes on. But I paid for a full annual membership, in advance, and so i cannot understand how ADOBE have made this so unimaginably complicated for people to use.
Please do let me know how you solve this problem, if/when you do. I will do the same for you.
Good luck!

Performance upgrade for Lightroom and Photoshop on a MacPro Quad Xeon

I have a MacPro Quad Xeon 2.26(on OSX 10.5.8) with an internal 1tb RAID 0 for a PS scratch. It has 8gb of RAM and I run my apps off the main (boot) drive. My LR cache resides on this boot drive as well. I have dual ACD 23's each running off a GeForce GT 120.
I'm looking for opinions and options to make my life faster.
1. upgrade to 10.6?
2. RAM up to 16gb?
3. OWC Mercury Pro SSD 115gb for my boot and a second for my user files?
I have been reading Diglloyd's stuff but I'm looking for other opinions on cheap speed.
thanks in advance
R

Have you ever cracked open activity monitor? Unless your CPU's regularly peak out, they aren't your weak link.
Congratulations - they are also the most expensive to replace since you basically have to buy a new computer! I'd start with the hard drives - absolutely the slowest link in any modern computer. Start off with an SSD for the system/Applications. Then try moving files you are working on to the SSD to see if that makes a difference as well. I don't know about LightRoom, but with Aperture, once the database files in the Aperture library fragment it's performance drops off dramatically. Changing my Aperture library to be on an SSD and referencing my masters on my internal RAID made a dramatic difference. It feels like I have a new computer!
If you have lots of scratch activity you could be low on memory. Or you could be dealing with photoshop wonkiness like this:
http://macperformanceguide.com/OptimizingPhotoshopCS5-Warmup.html
Throwing hardware at software coding errors like the above won't get you anywhere.
Start with activity monitor. If you aren't routinely maxing out your CPU's focus on disk drives and then memory.
Message was edited by: Eric Eskam

Which macbook pro for lightroom and photoshop

Have my eye on the two 15" models. One with Intel iris pro graphics, the other that also has the nvidia gt 750m. Maybe I'm making mountains from molehills. You can tell me if you think that's the case
I will use my laptop at home always attached to a large screen. It's what I do with my current, April 2008 macbook pro. Right now a 25" NEC. I may add an additional screen as well, so I might have two screens besides the laptop, one attached via hdmi.
Right now I don't do video work. No gaming concerns for me. Photoshop and Lightroom the bulk of my work. 70,000 image Lr catalog. Large size photoshop files. Well near 1 gb sometimes with several layers.
If I buy the mbp with just the intel iris pro graphics card I'm thinking to upgrade processor to 2.5ghz. Will also upgrade ssd to 500gb. Or do I need, will I benefit from the nvidia card and card switching, dgpu?
I've just been reading about problems with the discrete graphics card version. Problems with freezing video, some with problems looking at certain websites via a browser firefox or safari. I wonder if that's only with older versions of the mbp.
And that the mbp with the dgpu, the nvidia gt 750m always uses that card when there is an external monitor attached. Creates additional heat for the computer.
Just looking for some advice before i hand over the cash. There is only a 100 difference in price so in the end I'm not concerned about cost. Just want a computer to do what I need, do it well, and for me to have as few problems as possible. I do like to keep my computers a long time. This current mbp is seven years old in a month. The computer I had before that, a G4, lasted me eight years.
thanks for advice...

The 2.6 Haswell i7 processor should be just fine - you really don't need the faster processors. Since Lightroom caches so much, though, it would be nice to keep most of that in RAM - much faster than writing/reading to a flash storage device - so I would recommend 16GB of RAM as you cannot ever upgrade the RAM on your own (or even through Apple).
You should be able to do anything on your MacBook Pro as on your iMac - albeit on a smaller screen!
Clinton
MacBook Pro (15” Late 2011), OS X 10.??, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

I purchased the membership for lightroom and photoshop, but lightroom has not given me access?

I am trying to get my lightroom registered with my creative cloud account and it still has not worked properly.

it doesn't give an error it just asks for a serial number, which i don't have cause i purchased the CC plan, and adobe says it should work automatically.

I have a serial number from the CD Rom for Lightroom 5 but I can't use the serial number to license the software I downloaded online.

Hi,
I've recieved a free Adobe CD Rom for Adobe Lightroom 5 after buying a new Samsung Camera,
as I do not have a CD Rom department in my laptop, I've downloaded the Adobe Lightroom online.
After downloading, I was trying to license the software by the given serial number at the CD Rom, however it doesn't work.
Please kindly assist.

What exactly means "can't use" or "doesn't work"?
What is your operating system? Is the serial number on the package for Mac or Windows?

I'm subcribed to the $9.99/month for Lightroom and Photoshop. I bought a new computer and need to redownload them. Is that possible?

I've always been a part of the Mac familty until I destroyed my Macbook. Needing something quick, I bought a PC with windows 8.1. HATE IT. So, I bought another Mac and am returning the PC asap. While I had Windows, I subscribed to the Photoshop and Lightroom deal for $9.99/month. I'm just curious if I can reinstall those onto my new computer. I tried, and it was giving me issues. May be it's done a way I'm not trying? All help is appreciated.

yes, you can install/activate on up to two computers concurrently.
just sign into your account using your mac and start your downloads, https://creative.adobe.com/
if you do not intend to use cc on your win 8.1 computer, sign out of your win cc app.

Payment made for lightroom and photoshop joint package, still prompted for serial number

Similar Messages

Maybe you are looking for