Payment not going through via credit card

my payment seems to not be going through and my renewal date was yesterday. the card i use works on every monthly payment. and when i went to try and pay, it told me that theres something wrong like "your card or payment provider seems to be having a bad day" is there some maintenance being done?

Yes, the same problem happened to me (as jackie19_ mentioned a link) also and as I told in my own thread about the problem, there seems to be few different cases where the same error has occurred: https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Credit-Card-Stopped-Working-Oops-seems-your-card-or-payment/td-p/1066072 https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Paying-for-Premium-Oops-seems-your-card-or-payment-provider-is/td-p/1072873 Whats really weird is that, despite all the reporting, it has not been fixed yet for some unknown reason.

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Whenever I try to buy songs on my phone it goes through my credit card authentication process. When I select done it gives a message saying session timed out. What do I do?

Whenever I try to buy songs on my phone it goes through my credit card authentication process. When I select done it gives a message saying session timed out. This has happened mulitiple times. What do I do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

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Hi, I'm from India & want to buy Philips Hue bulbs. But the payment is not going through. I have tried with 3 credits cards that i have, but didn't go through. I was able to buy the starter pack of philips hue a month ago & i got those bulbs here with the help of my friend in USA. Now i tried with same credit card but was not able to buy.
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Hope some customer support person see's this post.

Hi Manoj,
I would recommed getting it from a European country or from the UK which has a 220-240V supply. The US bulbs are 110V and i've read some conflicting reports on their compatibility with a 220-240V power supply (India). It turns out to be expensive if you buy it from UK as compared to the US but at least there will be no doubts about it working. You may just be taking a chance plugging a US 110V directly in India but if you already have tried it then please share your experience here.
All the best!!
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Chat & Vision payment not going through

[Topic title updated by moderator to be more descriptive. Original topic title was: "Chat & Vision"]
This is really a message for Microsoft. I have in the past attempted to buy prepaid cards from Chat & Vision in repoinse to email offers from Skype. At the end of the transaction I was told my bank had refused payment. My bank confirmed it had authorised payment but the payment was never collected. After several conversations with Chat & Vision I gave up.
Recently I tried again to buy a gift card wih exactly the same result. Oddly, however within 2 days i received an email from Western Union offering me a discounted gift card for Skype with a link that took me to a Skype log in page. Both the Western Union email and the Skype log in page were absolutely authentic in every detail that i could check. Nevertheless i declined the invitation to log in and sent the email to Western Union for a check. They replied advising me never to respond to such emails and I have to assume from this that the whole thing was a scam.
I just think it amazingly coincidental that this "opportunity" arose immediately after my contact with Chat & Vision and one which Microsoft should take seriously and investigate.
Finally I have tried to find the names of the "selected retailers" that sell Skype Gift Cards in the UK but ot seems they are non existent??

Searcher38 wrote:
[Topic title updated by moderator to be more descriptive. Original topic title was: "Chat & Vision"]
This is really a message for Microsoft. I have in the past attempted to buy prepaid cards from Chat & Vision in repoinse to email offers from Skype. At the end of the transaction I was told my bank had refused payment. My bank confirmed it had authorised payment but the payment was never collected. After several conversations with Chat & Vision I gave up.
Recently I tried again to buy a gift card wih exactly the same result. Oddly, however within 2 days i received an email from Western Union offering me a discounted gift card for Skype with a link that took me to a Skype log in page. Both the Western Union email and the Skype log in page were absolutely authentic in every detail that i could check. Nevertheless i declined the invitation to log in and sent the email to Western Union for a check. They replied advising me never to respond to such emails and I have to assume from this that the whole thing was a scam.
I just think it amazingly coincidental that this "opportunity" arose immediately after my contact with Chat & Vision and one which Microsoft should take seriously and investigate.
Finally I have tried to find the names of the "selected retailers" that sell Skype Gift Cards in the UK but ot seems they are non existent??
Hi Chat & Vision, thanks for your reply and sorry to take so long to respond. I do not have the order Nr etc so cannot help you in that respect but my email is [Removed for privacy] and i was trying to send an email gift card to [Removed for privacy] if that helps. It is a transaction I would still like to complete but am concerned that i will have the same problems and that the money may simply disappear. If you can reassure me in that regard i am happy to try again. Perhaps you could remind me of the procedure though, to save me searching the site again? Many thanks and Regards

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Regards,
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Anna, try contacting the store support staff as they have access to account information, we are all fellow users on here and don't have that access. Try: http://www.apple.com/emea/support/itunes/contact.html

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Payment not going through via credit card

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