Payment terms can not be loaded to crm from ECC

dear expert,
i have added three new payment terms in ECC and i need to load them to CRM. I tried  intial load object DNL_CUST_Price, and also tried request load. When i monitored the object/request, there is a green light. however, when i go to IMG in CRM. the new payment terms is  not loaded.
i  also checked ogject
Can anyone  tell me the possible reason?  where  can i check and do trouble shooting?
Thanks!
BR
Hedy

Hi Hedy,
Please see note 1420329 which should help you to download the payment terms. Check your SMOFPARSFA settings as per the note as it is not supported to mix the two table combinations TVZB/TVZBT and T052/T052U. Also make sure that the request load you have configured uses request detail depending on which table combination above that you use.
I hope this helps.
Kind regards,
Vanessa

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