Payment trouble on appworld error id 10000

The appworld is not validating my credit card and I am sure there is nothing wrong with it. I have been using it IPAD for 1 year now. I can not get the payments through paypal as well. I have no trouble with moneybrookers. I need a solution as I can only use the free Apps for now.
If you have the same problem, please reply to the post so that Blackberry and the developers can estimate the amount of revenue loss.
Thanks for your support

I have been in a long-running battle with customer support regardfing error 13000.To make a long story short, signing into to App World and seting up my payment options using my PC's browser seemed to work for me - then waiting an hour. They seem to be aware of the problem now but they really need to fix App World on the PlayBook so that can check our payment status directly form the device. Here is a snippet of my last communicqtion from customer support.
----- Original Message -----
From: "BlackBerry Customer Support" <[email protected]>
To: xxxxxxx>
Sent: Thursday, June 16, 2011 8:58 PM
Subject: RE: Re: INC000022927590 - Unable to purchase application.
Hello Maurice,
Thank you very much for taking time to reply.
Your valuable feedback has really been quite helpful to improvise our technical support protocols.
I have already forwarded your valuable comments regarding the error 13000 to our internal knowledge base process team for their review and to see if they could possibly have it amended in our public article on the error.
Please do let me know if you have any other concerns or questions that we could address.
Have a great day ahead!
Best Regards,
Pramod
Team Lead - BlackBerry Technical Support
Research In Motion Singapore Pte. Limited
-----Original Message-----
From: xxxxx
Sent: 6/16/2011 8:28:41 PM
To: [email protected]
Cc:
Subject: Re: INC000022927590 - Unable to purchase application.
Thanks for this update!
The KB wording reflects exactly what happend to me after my bbid was
re-created and I had set my payment options via my desk-top computer's
browser.
However, I encountered the initial problem using a bbid that I had set up
some time ago and (apperently) the payment options had not been set up
properly at the time it was created. In this case, advising the customer to
wait an hour would not solve the problem. It would improve the palybook app
world experience greatly if the cryptic 13000 message could be modified to
invite the customer to check her payment options via her pc in the case that
there was not a recent change AND to wait an hour for any changes to
propagate. Even better would be if a playbook dialog would automatically
open to allow the customer to check payment options directly on the device
and also advising him to wait a while before reattempting the purchase.
I hope this has been helpful.
Maurice
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Appworld Error 10000 HELP!!!!!!

Hello , I just tried to download an application from appworld cost $4.99 , I tried 4 times and 4 times i received this error code error 10000 There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" My main issue is that I was charged the 4 times and the bank send me that my credit card has been used for a purchase the location is "DRI*app World" and it did not download the application , is there anyone I can speak to have a refund ? or atleast have the app downloaded

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I purchased Camcard application on blackberry AW. At the first time, it shown that ( error 10.000) and I tried to purchased one more times. It shown that ( error 14.000) . After that I realised that that my card was charged. Could you please let me know what happened ?
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Hi and Welcome to the Community!
Here is a KB that describes the 10000 error code...I can't find one for the 14000 code you received:
KB24454 "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World
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When I attempt to download the Calorie Tracker by Livestrong app, I continually receive an error ->
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Occam's Razor nearly always applies when troubleshooting technology issues!
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Skype Customer Service reply:
Thank you for contacting Skype Customer Service.
We are happy to hear that you would like to extend your Unlimited Europe 12 months subscription on your account. We understand why you are concerned about this. We will be glad to explain this for you.
Tony, if you don’t change your payment details in time and your subscription expires, you have up to 90 days to reactivate it by updating the payment method. By doing this, you can maintain your current subscription settings.
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Hello Rutty,
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Skype Customer Service (this is IQ and this helped me):
Thank you for your reply.
We understand that you are experiencing difficulty in renewing your subscription. It is our pleasure to assist you with this, Tony.
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Joanna_M MOD wrote:
5.How do I extend my subscription?
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(http://community.skype.com/t5/Rates-and-subscriptions/All-about-subscriptions/td-p/1619493)
When it's so easy why nobody help my?
Hey Skype Customer Service, is someone willing to help?

I:
Hello,
you probably do not understand. When I sign in to my account under "Account details" and "Manage features I do not have on the left side panel with "Your Subscription" http://www.pixhost.org/show/4720/16796846_skype-step-by-step.jpg !!!
On Your site is error (see photo http://www.pixhost.org/show/2295/16795787_skype-error.jpg
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Thank you for your reply.
We understand that you wish to reactivate the subscription on your account. It is our pleasure to assist you on this matter.
Tony, upon further checking on your account, no worries as your subscription is just suspended simply because there is no enough Skype Credit balance to renew the said subscription. The best option for you right now is to add Skype Credit balance that would be sufficient to renew your subscription.
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Skype Customer Service
They do not understand that they have an error on the page and that I can not do it!!!

Payment trouble on appworld error id 10000

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