PayPal payment refunded by Skype

In August I paid a first monthly sub to Skype by PayPal, no problem.
Came to renew it on the 9th September, and chose the 12 month option. Paid by PayPal, which went through, but it was immediately refunded by Skype. The refunded payment was however added to my monthly limits total for PayPal, as if the payment had been accepted, so preventing my trying again.
I got onto Skype chat support, and was told there was a problem with my PayPal account. I had made other payments elsewhere recently (and successfully made others within hours of this conversation), but I phoned PayPal who assured me there was no problem with my account.
I went back to Skype chat support and explained that there was no problem with my PayPal account, and no reason from PayPal's point of view why Skype should issue a refund. The operator soon got into 'stuck record' mode, repeating that if there was a glitch with accepting PayPal payments, that was something I'd have to take up with PayPal, ignoring my assurances that I already had, and refusing to tell me what precise record of the transactions led him to that conclusion. From the operator's point of view this was easier I suppose than actually checking out Skype's set-up.
Eventually paid for a single month's sub using a debit card.
Seems to me there's a glitch with Skype's set-up somewhere, and I'd like to avoid a repetition.
Any ideas?
(Trying to Preview this message brought up an 'unexpected error' message)

I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

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Beware of spoof paypal payment scam to skype

All,
I've just received a spam email saying that I've made a payment to Skype for £39.00
The link takes you to xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Hi, Susanaenger, and welcome to the Community,
Please check both your Skype account and PayPal account purchase histories. In the case of your Skype account, check if any subscriptions are still active that you thought were cancelled.
If the charges appear on your Skype account purchase history and your PayPal account, please contact Skype customer service for further assistance. Reading this FAQ article ahead of time will also be helpful: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
If the charges appear only on your PayPal account, you need to contact PayPal to rectify this and to report the fraudulent charges.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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Paypal payment - ''refunded'' FRAUD

Good afternoon,
I made two payments in two different accounts today, with the same paypal account and I had the same issue. The money was taken from my account , but purchase status says '' refunded'', never received the skype credit.
So what skype tries to say is that my money was refunded, even if I didn´t ask for this...but truth is my money is not in my account anymore , nor the credit into my skype account.
As I could see this is not the first issue of this type, it happened to other users some time ago...but the skype support ''has no idea''... they even asked for my bank account number!!! when I said to them that I paied with paypal! Is this or not a fraud made by Skype Communications Sar ???
I am looking forward to your solution, if anybody has one... How do I get my money back?
Thank you,

I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

Skype is not accepting my Paypal payment

My paypal keeps getting refunded by Skype. I only have one account. I'm trying to pay for credit. Help please

No answer?
I keep getting this!
We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

PayPal payment issue.

I was a unlimited world subscriber for the last 5-8 years (long enough not to remember). My monthly subscription payment would always be charged from PayPal. On Aug 24, 2013 skype sent me an email that my subscription was cancelled due to a PayPal issue. There was no issue with PayPal for the last 10 years. Now when I return back to re-activate my subsription it appears $13.99/month while I always paid $9.99/month. It looks like a setup to make me pay a higher monthly fee. At the moment I am trying to find skype's customer support email. They hide it pretty well. Anyone can provide their email?

Hello,
Using some else's thread is not only unfair to the thread starter but can lead to confusion and cause difficulty for those who are trying to assist you.
You have a different issue to that which is being discussed there. Please start your own thread .
Thank you.
If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
Problems with credit card/ PayPal payments
Other payment issues
General Payment and prices help
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
Problems with credit card/ PayPal payments
Other payment issues
General Payment and prices help
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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You have a refund from Skype

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please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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PayPal payment refunded by Skype

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