Paypal Scam: Friends and Family Payment for a goods transaction

Has Paypal ever assisted anyone who was scammed by being asked for Friends and Family Payment for a goods transaction?Paypal is very aware of this scam, for the average user the first time they've even heard of this time of transaction is when another member asks for them to send them money in that form. Usually something like "hey, can you send the money as friends and family? I can drop the price a couple bucks since I won't be charged the fee." Paypal can easily eliminate this problem by requiring a person to check a box acknowledging, This payment is not for a good transaction. I am aware I have no ability to dispute this transaction once sent.So why has Paypal made this so easy for scammers?What actions will Paypal take if there is a problem?What are the chances a State Attorney General might take some action to make the two bullet points above happen?

jzajoy1 wrote:lots of people pay through friends and family to a business to save money because most of the time, they're not scammers. It's a violation of PayPal's User Agreement for a seller to ask buyers to pay using the "friends and family" payment method. Here's the applicable user agreement text... 4.1 Receiving Personal Payments. If you are selling goods or services, you may not ask the buyer to send you a Personal Payment for the purchase. If you do so, PayPal may remove your ability to accept Personal Payments. https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#4 -Sandy

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They eliminated our friends and family plan half-way through the contract without even telling me!!!

Whatever you do get it in writing, and even then, don't believe it! We switched to a 700 minute plan over a year ago and were told it included 10 friends and family numbers. My Verizon two months ago showed us over our minutes so I went in and updated our friends and family numbers to fix the problem. Last month everything was fine. This month it showed us over our minutes again but when I went in it said we weren't on the friends and family plan! I went to the store to figure out what was going on and they said we were never supposed to be on the friends and family plan. We have been on it for over a year now which can easily be seen in our records and it was sold to us that way. That's what we agreed to pay for. Their solution? Take care of overage fees for this month and give us 5 friends and family numbers for the remainder of the contract and that's after arguing for an hour. I'm disgusted with the dishonesty and Verizon will be losing our business when our contracts are up. To add insult to injury when I started discussing the problem with the clerk, she stopped me half way holding up her finger and went to sell something to a customer that had come in three minutes after me. She actually rang him up before finishing dealing with me to get her commission!!!!! RIDICULOUS!!!!! I'm done with this crappy company. We pay out the nose and regardless of how good the network may be, it's just not worth it. They tried to make it sound like they were doing us some grand favor by offering to upgrading us to a 1400 min per month plan at full price so we could get friends and family back! No thank you!!! We already had it!!!! Absolutely unethical. Now to add icing to the cake, I read that they are doing away with the unlimited wireless broadband plan that I was grandfathered in on. Yep, we are SO gone. What a dishonest way to run a company!!!!!!!! Buyer beware!!!!

And just to note, they have slowed down our internet speeds to the point of making them nearly impossible to use so just one more reason to be gone. Oh and did I mention that unless you have a data plan on your phone, to upgrade your phone is actually a downgrade this year??? The phones they are offering for talk and text customers are ridiculous! I went through the joy of trying to upgrade my phone and used my verizon a few months back. While in the process I clicked "only show options that are compatible with my current plan" to save time. I spent hours going through the phones and picked out a great one. When I went to check out it said that phone was not compatible with my current plan. Seriously???? I called and they said no smart phones were compatible. Great! But your website needs fixed and you just wasted hours of my life!!! Went back to look at the other phones that were offered that weren't smart phones and they were AWFUL! I really do hope a LARGE number of customers leave Verizon to show them that consumers won't put up with this kind of treatment!!

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

Can friends and family option be disputed or charged back ever?

Hello I was wondering if someone sends money using "friends or family" option, can it ever be charged back or disputed? In the past I have sold online game items (Ingame currency and items) for real money. I always give the buyer what he paid for and what we agreed to. Now a few times the buyer will dispute the charge, deliberately scamming me after I have gave them the item / gold. I literally have no protection because I'm selling an online item, therefore there's no shipping. I'll sell $50 in gold (in game currency to the buyer, and I'll give it to him. Then a few days later he'll dispute it on purpose to scam me because he knows he'll get away. I HATE scammers, and I'm tired of getting scammed.I'm tired of getting ripped off, and losing the items that I worked hard for to get.
So I'm wondering if someone sends me money via friends and family option can it be disputed or charged back? It seems like this is my only option. I'm a honest seller, and I always give the buyer what he wants. I'm tired of getting scammed because paypal always goes with the buyer. So I'm down $50 and they just keep the items I gave them. I REALLY need to know. So if someone sends money using the option friends and family, can it be disputed?

1. You are not allowed to sell and ask a buyer to pay using the friends / family option, if paypal realise that is what you are doing you risk your account being limited. 2. A person can't dispute a friends / family payment BUT they can do a chargeback directly via their credit card company if they used a c.c. to fund their paypal payment. ************************************** I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.

Pending / Approval of Friends and Family -- no warning, no follow up, lost on a technicality?

Hi,
I recently was looking at a Verizon One-Bill (all 21 pages) and saw that we were being charged for going over minutes. I found this odd since my wife and I looked at our calling detail in December and added the top 10 phone numbers.
When I signed on today it turns out that none of the Friends and Family changes were ever applied since I didn't log back in and approve them even though we have 1 userid and password just like every other family account, electric, auto insurance, OTHER ACCOUNTS IN THE ONE BILL PLAN. We made the changes while looking at my wife's phone number since she uses 90% of the family minutes but it appears I had to go back to my phone # and approve.
When I call customer service the woman was nice but when I explained that we were charged hundreds of dollars even though the F&F numbers were sitting there not used and that I did not know nor was I notified that I had to approve the account.  I asked if there was any way we cold be adjusted, again, since the numbers were there in pending status and I could onto figure out why someone would maliciously add phone numbers to F&F so why would there be a reason to approve them.
The CR that we actually had 3 accounts not 1 and when I asked her why the 3 accounts have the same login and password, she seemed shocked that we only used 1 login and password when we could have had 3. Then when I asked if there was a chance for a credit, that we have been customers for over a decade and she explained again that the changes were made on a 2ndary account and the burden was on us to know the process and apparently she thought the real issue was that I could not grasp the concept of multiple accounts under 1 family plan since she explained more slowly 2 more times.
wouldn't say anything if there was a email or text stating I have F&F in pending but there is not and you need to check the F&F to find out.   This is despite the fact that Verizon sends text every other day and my other accounts send text for all of their payment issues, as well as emails.
Has this happened to anyone else?    Can someone explain to me how, as the CR later stated, multiple accounts for each family member is the norm and not the exception even though every internet payment account we have has 1 user id and password.. 1 account for ever other utility, service, loan account we process online.
Thanks in advance

Verizon does let you set up different MyVerizon log ins for each number on your family plan. The account of the primary line/account holder has full access to all of the information on the plan, and the ability to make changes, add F&F, and generally administer the account. The secondary accounts can only access information for their specific line, cannot make most changes to the account, and cannot add F&F numbers (they can only suggest them). What they can do is manage media purchases and back-up assistant entries for the line that the account is associated with.
If you used BA or made media purchases for your secondary lines, you probably created those accounts (or perhaps they were created for you by the Verizon staff who helped you set up your phones?). You may have never logged in to them again, most people don't need them very often.
It is possible for the wrong MyVerizon account to be tagged as the "owner" account, leading to the wrong login having administration priveleges. It's pretty simple to sort out, you just have to call in and ask for the correct MyVerizon login to be designated as the account owner.
It sounds like you were logged in to a secondary MyVerizon account when you made the changes, and since those accounts don't have the priveleges to make changes to the F&F numbers, they would not have been applied to your account. In terms of getting a credit, some reps are nicer than others, you might try again. The long story short though is that Verizon isn't obligated to give you a credit and they may not.

Have a Friends and Family plan. I have unlimited data and want to keep it. Questions on what I can and can not do with account changes.

Ok,
So I am on Friends and Family 2000minutes and unlimited Text.
4 phones.
My phone has Unlimited Data and Hotspot
Other 3 do not have any data.
I am curious what I can do and can't do that will keep keep the plan as is and not force things to share everything.
I am allowed to have 5 phones under this plan. I am curious about adding and deleting phones.
I did try and add a 5th phone. When I tried to activate a 5th phone online it would not let me do it. Tried to get me to change plans.
Here are a few scenarios that I see coming up in the future.
I would like to add a 5th phone. My father has an account and I would like to roll him into my plan instead of his own account. I have already done this once before many years ago with no problem with 2 of the lines that I currently have. Is this possible or is that enough to trigger the move share everything scenario.
Second. how about removing a line from my plan?
One of my numbers is for an 18YO that wants to be more independent and have their own account. Can I down the road either transfer that line and number to its own account which would be share everything (I do understand that). Or can I delete that line from the account without triggering the share everything scenario?
Also it seems when I look online I can change data plans currently three phones are on data block. Can I actually change them to a data plan within the Friends and family or is the Share everything scenario triggered. What about if I change them to a smart phone from their basic/feature phone. I know I can't get unlimited data but can I still get them on my friends and family tiered data plan?
What is up.
Thank You

yes to everything; you can add a line (up to 5 total for Family Share), drop a line, upgrade a basic line to a smartphone (and then add a tiered data plan) and stay on your current calling plan ... it may be easier done in your local Corporate Verizon store, though ... just be sure they don't try to switch you to Share Everything if that's not what you want

How do I add a few more numbers to my Friends and Family?

How do I add more numbers to my Friends and Family?

Hello lisascv,
I want to make sure we can get your plan updated. The use of Friends and Family numbers is a great way to esnure that the people you call most don't affect your allowance. For steps to manage your Friends and Family list, please use the following link and select Friends & Family: http://vz.to/1n8QjsJ
AndreaS_VZW
Follow us on Twitter @VZWSupport

Friends and Family

Happy new years guys...
Here's the deal...like most people I have all my music set-up with smart playlists so that the higher rated songs play more often and "Last Played" is not in the last 2 months. My question is this...Is there a way to lock songs on my Ipod to prevent friends and family from changing my ratings and also to prevent songs that they listen to from updating the "Last Played" date so that I won't miss listening to any songs on my smart-lists because of another user? When I mean lock I don't mean "Screen Lock" or something that prevents people from using my Ipod, I have no problem letting them use my Ipod to listen to whatever they want but what I hate is that I always find that my ratings are always changed by my little cousins, lol. I know that the best solution is to not let anyone use my Ipod, but I wanted to know if there was a way around this so that we all can be happy. Thanks a bunch in advance for any helpful tips!

From digging around I don't see an option built-in to the iPod itself. Maybe with a 6G version Apple would consider adding multiple profiles to an iPod, but alas an iPod is considered a personal item that it would take a good arm twist for Apple to consider a move like that. Sounds like a handy feature especially on a video iPods which can hold a ton of music.

If a Friends and Family number is set to forward calls, does it count as a Friends and Family call?

I just want to make sure this is correct and that I'm not misinterpreting what I'm seeing on my call summary (I just started doing this, so haven't gotten an actual bill yet).
I have a non-Verizon Friends and Family number that I set up to forward to my Verizon cell phone.
The on-line call summary list is showing these as coming from the originating number.
I thought that since the number is actually going to my Friends and Family number, and then being forwarded from there, that it would show up as a Friends and Family call, but that doesn't seem to be the case.
If anyone could verify how calls going to a Friends and Family number and then being forwarded to a Verizon phone should be categorized, I would appreciate it.
Thanks.

barts185 wrote:
Not sure why the double post. If you are using IE9, it double posts unless you are using "compatibility mode". Why it does that is another issue.....
I don't see a way to delete it, so am editing it. Hey, that works - and kudos to you for figuring out how to edit a post
Thanks again!
Off topic, yes, and it looks like rcschnoor answered your question. All is well.

Friends and Family Mobile

I have this feature on my account but does anyone know how I add friends and family to my list please. Thank yiou.

hi it is automatic each mobile you call is added automatically
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Friends and Family Mobile - Are you being fleeced ...

Is there anyone else out there being fleeced by BT who have stayed horribly silent about their Friends and Family Mobile service which not only increases your calls to mobile costs but also charges you monthly for the priviledge?
It has been going on since at least 2011 and is still happening...
Come on BT - start being honest, repay the sums you have conned out of your customers and recalculate the bills you have charged to your loyal honest customers...

Friends and family mobile is no longer available to new customers as this link shows https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/td-p...
if you are still paying for the service you have not renewed your contract for a long time now
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Friends and Family vs M2M

Ok so i have been unble to get a straight answer from anyone about this so this is my last esort before i go up to the verizon store yet again and wait an hour just to ask them a question. So...i have a texting plan of 400 texts per month. I have found that with this texting plan i can text anyone in the verizon network for free, BUT i also have one friends and family number who is not in the verizon network. I know this means that i can call this person unlimited, but does this include text?
Please can someone help me or give me an email i can send a message to.

No your F&F numbers are for incoming and outgoing calls to that number. Text messaging is not included and texts sent to that person and received from them will come out of your allotment.

Friends and Family HELP

I can not manage my Frinds and Family list online. I am the account holder, so I log into My Verizon, click the Cell Phone tab, go down and click on the manage toggle for Friends and Family and it takes me back to the My Verizon log in page. I repeat this futile runa round several times, and minutes before I give up. I have done this off an on for about 2 months.
So, does anyone have any suggestions?

At this point, I would call Customer service and find out why you can't manage it from your MyVerizon log in.
When I log in to MyVerizon, I go to the VerizonWireless.com, click to sign in, and on my homepage there is a Friends and Family tab - when I click that, it gives me my F&F list, and I can change numbers, or add numbers, and the button I see is :Save Changes"....
Here's a couple of screen shots to show you what I see on logging in, and what I get when I click on Friends & Family....
(I have taken out numbers for privacy reasons, but numbers would show and be editable in the second image...I can edit, add to, etc..., then click Save Changes)

No Christmas phone calls to 'friends and family'.....

I was warned that BT would take forever to fix a fault, and their lack of response is bringing me to complete despair.
I returned home on 7 December to find my landline not working, reported the fault, got no response, reported it again, got no response, reported it again and was told there was no record that I'd reported the fault. Then I got a date for an engineer to come out -- today, 28 December -- but no one has showed up.
I've missed the Christmas phone calls I love so much - long chats with elderly friends and family who don't have mobiles and can't afford to phone me on my mobile - thanks BT for making my Christmas bleak. And now it looks like New Year's Day will be a similar experience.
What can I do? It seems strange that a company can treat its customers so badly that they must resort to a customer forum...
Please help!

Dear Forum,
I want to thank StephanieG for her help getting my phone fault dealt with in early January. She consistently gave helpful replies and, most importantly, actually got something done. I hope that she will also follow up her promise to get BT to refund the caller display low usage charge and the landline charges for December. Compensation for agonisingly slow broadband wouldn't be a bad idea either, since this was also caused by the landline fault. I'm going to write to BT to ask for this, but I've got a feeling I won't get any better response than I did to my numerous fault reports.
It would be helpful to know why BT's faults process works so badly. I've never in my entire life experienced such poor customer service - reporting the fault initially was like beating my head against a brick wall as my fault reports were ignored, discontinued or marked as 'fixed and customer is happy'. Talking to BT's customer service people on the phone was equally frustrating and got me absolutely nowhere. Why does someone have to resort to a community forum to actually get help? How can any company get away with this?
LLS

Activating Friends and Family

For some reason, when I log in as the account owner, and try to add numbers to the friends and family, they always end up as pending. Also there's only 5 slots even though I have a family plan with 2 phones. How do I activate it?

It sounds as if you are not logged in as the Account Owner Role. Only the Account Owner Role can add the friends and family numbers. When an Account Member request to add friends and family numbers, the request is sent to the Account Owner, the account owner would see the request on a status bar on the main page once logged in. The numbers requested by the Account Member remain pending until added by the Account Owner Role. You can tell if you are the Account Owner Role, as the Account Owner Role will see can see the detailed bill for all the numbers on the account, see all the friends and family numbers, and have access to call details for all the phones.
Friends and family numbers take 24 hours to take effect from the time they are added.
Friends and family numbers can be added online by the Account Owner Role, or over the phone though an automated system at 1-800-922-0204 or *611 from the mobile device > Option 2 > Option 5 to manage Friends & Family (follow prompts as instructed).

Paypal Scam: Friends and Family Payment for a goods transaction

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