PayPal Transaction Failed. Still Charged

A few minutes ago, I placed an order for a computer monitor. When I chose to finalize my order, I got a message that there was an authorization failure with paypal. I was still charged for it. The item is still in my cart yet on the paypal order details, there is an order number from Best Buy. I'd like to know if my order is being processed or if something went wrong

Hi vfrfreak23,
If you weren't provided a BestBuy.com order number, then in all likelihood what you're seeing on your PayPal account is temporary hold and not an actual charge. BestBuy.com does not officially collect funds for most orders until the order has been fulfilled or picked up at one of our U.S. retail stores, but a hold may be placed on the paying card at the time of order creation to verify that funds are available. These holds typically expire within a few business days, although the exact timeframe required varies by financial institution.
With that in mind, I'd be glad to look into this situation on your behalf. I'll need to gather some information in order to do so, so please make sure to check your private messages when you can. You can check your PMs by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

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PayPal Transactio​n Failed. Still Charged

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PayPal Transaction Failed. Still Charged