Pb not connecting to app world on pc

when i tried to download an app to my playbook through pc app world
a dialog box appears on computer screen
saying
"your playbook is secured with a password
please enter the password to connect"
but password protection is disabled in my device
pls help 

Make sure that there password for file sharing is off also.
This can be checked under the main menu under Storage and Sharing.
I would also do a simple restart on the PB.
Let us know if that helps

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