PB printing with Adobe PDF, missing text, different colors

Hello,
I use Adobe Reader 9, I tried with the latest updates: the same
On some pdf docs I print missing parts of the entire text.
And I have also some areas of color deviations between what I have on the screen and on paper. I tested different printers and PC: the same.
It works with Foxit reader. What makes that it does not work with Adobe Reader? Have you ever encountered such a pb?
(I can not keep Foxit Reader on my business PC)
thank you for your answers
Nico

Could you please test this with Reader X. See if that works.
Here's the link to download Reader X : http://get.adobe.com/reader/?promoid=BUIGO
Regards,

Similar Messages

  • Printing problem when PDF is sent to the printer with certain fonts - missing text

    I'm running into a printing problem when PDFs containing certain characters of the Calibri font are used.  The text in large sections of the PDF is missing on the paper version, but the text is there on the screen.  It's also happened when the PDFs we created were e-mailed out to a client and printed on their printer.  The problem is not present when printing directly from the programs (Microsoft Word, Excel, Visio, etc.).  I've been trying to get tech support from Adobe on this, but every time I call they apologize and say they will call back in 4-6 hours with an answer.  Same result each time, no call back.  If anyone from Adobe is listening, it's case number 184891587.  The font appears as an embedded subset when I look at the document properties.  Sometimes deleting one or two Characters allows for larger text blocks to be printed - i.e. removing a long dash in bold from the heading of a paragraph makes the paragraph reappear when printed to paper from PDF.  In all cases the PDF appears correct on the screen.  Printing as an image allows the text to appear, but the image quality isn't acceptable for small text, even at the 600 dpi setting on the printer.  If the PDF is sent out by e-mail, we do not have control over the end-user's printer setup anyway, so we need this to work in all cases.  
    The setup/process I'm using is as follows:
    Windows 7 Professional SP1 64-Bit
    Microsoft Office 2013 - problem is present when printing documents from Word, Excel or Visio.  Even other variations on documents. 
    I've tried Acrobat versions 11.0.0 to 11.0.5 as well as Acrobat Pro 11.0.0 and 11.0.1.  Same Result
    Printing to Adobe PDF as the printer, from the third party application
    Printing to a Xerox printer from PDF using Acrobat - Text missing
    Client prints to Konica printer - Text missing
    I print to the wide-format Ricoh (which also does 11x17) and the text is present. 
    Is there something I'm missing?  Is the entire font not getting embedded into the PDF file?  I noticed that rolling back to a much older version of the Calibri font (1.02 compared to 5.72) makes the problem mostly go away, but it's not completely gone.  Is it possible the font is too large to be completely embedded?  Where can I go from here? 

    Success!  At least for now.  It looks like my problem was fixed with Adobe's most recent update, 11.0.06.  From the release notes:
    PDF creation
    Added support for Lotus Notes 9.
    Added support for WebCapture in IE 11.
    Added support for conversions from AutoCAD 2013.
    3652540 A blank pdf is created for files having hidden visual style.
    3601108 Flow Chart converts as a multicolored square.
    3654345 Word documents missing parts of images in conversion to PDF.
    3654572 Temporary file size increases when creating pdf by combining multiple files into one PDF.
    3670155 PDF file created with Distiller XI prints incorrectly to some printers. (Emphasis mine)
    3599407 Checkbox check marks do not appear in these files.
    3663233 IE Web Capture in localized OS: Icons and drop-down menu items are missing and conversion dialog is not localized.
    3651931 Chrome Only: Few web pages when converted to pdf from Chrome plugin doesn’t show up the Save As dialog.
    3597910 EPM Mode On: Web capture is not working on Windows 8-32 bit when cache folder is missing.
    3610644 Firefox 23.0: With Firefox version 23.0 (latest), the WebCapture icon shows up very dim as if it is disabled.
    3650244 ODA falis to convert DWG files to PDF for large files.
    I don't know if that's definately what solved the problem, but it sure sounds similar and this is the update that made the printing problem go away.  We can't get the PDFs to fail at this point with our printers, even with Calibri 5.72.  I'll come back to thread if we have printing problems at the end-user locations. 

  • Print with Adobe PDF printer driver from Word: Stripes in images

    Hello,
    I use Acrobat 8 Professional (Version 8.1.3) on Windows XP SP3 (german version). I'd like to create a PDF out of a Word document by printing with the "Adobe PDF" printer driver. I have a problem with an image containing large unicolored areas: In the PDF there are recognizeable stripes in the colors of the image. This is when viewing the PDF with Acrobat 8 Professiona, when importing a page containung such an image into Photoshop, and when printing such an image.
    The image is an RGB TIF, but I tried it with a CMYK TIF as well as with an RGB BMP. The reault - when printed out of Word - is the same. If I print the same image to a PDF from InDesign, then everything is fine, no stripes.
    Does anybody know how to optimize this?
    Best regards,
    Christian

    Sorry, I should have mentioned this, of course. Well the document is a DOC (because it was prepared by co-workers with Word 2003). I use Word 2007, when I opened the DOC Word switched to "compatability mode" (not sure about the exact English term, I work with German versions). But even when saving the document under a new name, I kept it as a DOC, so my co-workers would be able to open it again at their computers with Word 2003.
    My Acrobat is already version 8.1.6 and because I always install Windows Updates that the automatic update service offers, I guess my Word 2007 is also up to date.
    But sure, if I can be of any other help, let me know...
    Best regards,
    Christian

  • Issue with HelveticaNeue text not being included when printing to Adobe PDF?

    I have a document (Word 2010 docx) with a section of HelveticaNeue text on the front page that when printing through Adobe PDF the text does not appear.
    Using Acrobat 9.4.6
    Tried the same document with:
    Win2Pdf - Displays correctly
    Converted to .doc - Displays correctly
    File\Save as PDF - Dispalys correctly
    Any ideas? I can post the document up here but I can't see an option to.

    You can try disabling the “Rely on system fonts only: do not use document fonts” option in printer properties.
    To do the same.In MS Word:
    Goto File -> Print
    Select Adobe PDF as printer.
    Click on "Printer Properties".
    Go to "Adobe PDF Settings" tab.
    Uncheck the “Rely on system fonts only: do not use document fonts”
    Click Ok and try printing the document
    Also update your Acrobat to latest version 9.5.0.
    You can download the patch form: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5330

  • Print issue with Adobe PDF reader print in IE9

    We are unable to print Brava PDF documents with Adobe PDF reader activeX enabled in IE9. The same runs fine in Chrome with  Adobe PDF reader activeX enabled.
    I noticed Chrome uses
    C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll, whereas IE9 uses-C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll. 
    Has anyone faced this issue?

    Can you print other pdf files from within IE9? Can you download the files and print them directly from Reader on you computer? Please list the steps you are using to print the pdf from IE9.

  • Problem printing with Adobe Acrobat X pro. No File Save As dialog

    We have a C++ program to print a formatted report, by selecting the configured  printers. "Adobe PDF" printer is available on install of Adobe Acrobat Pro.
    During report print  when "Adobe PDF" printer is selected, the report use to get printed in a PDF document & saves at the path provided by the User.
    Internally it uses printer APIs like  OnBeginPrinting, StartDoc, OnPrepareDC, StartPage, OnPrepareDC etc.
    Report printing was working fine with Adobe Acrobat Pro 9.1. But since I installed Adobe Acrobat X pro (with update as 10.1.3) I am unable to print PDF document using "Adobe PDF" pinter.
    StartDoc API does not pops up the "File Save As" dialog at all.
    Any help in this regard, would be very useful.
    Note: My code is working fine, if I use freeware like CutePrinter.
    Thanks,
    Amit Agrawal

    Interesting. My approach would
    1. Try on a different system if available. If still bad...
    2. Try to create a simple test application with CreateDC and StartDoc, and really nothing else not absolutely needed.
    Test that.  If it is good, look for other problems in your application (e.g. memory overwrite).
    If your little example is still bad, post it here and other people can try and compare your results.

  • Internet Explorer 9 Printing to Adobe PDF Printer

    Missing Some Document Folders in Windows 7 Professional w/ Internet Explorer 9 Printing to Adobe PDF Printer.
    Document Library contains 81 folders.
    With Internet Explorer 9 running – when I print to Adobe PDF Printer and try to locate a specific Document Library folder - 9 of the 81 folders are missing.
    From Internet Explorer 9 – I locate a word or PDF document that I need to print to Adobe PDF Printer - This is the procedure that I follow:
    Print
    Select Printer
    Adobe PDF
    Libraries
    Documents
    My Documents - where 9 of the 81 folders are missing
    Additional Information . . .
    When I right click on a screen object in IE9 and select "Save As" I am able to locate and access all 81 folders.
    With the same task and procedure from Microsoft Chrome – all 81 folders are shown and accessible.
    Any help or pointing in the right direction greatly appreciated.

    That shouldn't even be possible: Standard and Pro are mutually exclusive. Not surprised it has broken.
    My recommendation
    a. Make sure you have your Standard serial numbers and install media.
    b. Uninstall the one you don't want at the moment.
    c. REPAIR the one you do want.

  • FrameMaker hangs and can't print to Adobe PDF

    FrameMaker has been hanging and blowing up on me. Specifically, it hangs when I try to save all the chapters in a book. Some of these books are very small, maybe 20 or 30 pages. After I stop Frame thru Task Manager and reboot, I can reopen the book and my changes appear to be there. I looked through the forum and saw something that said it might be because the PC doesn't have enough memory. It has 3.5 GB RAM. Isn't that enough?
    Also, when I print (to my default printer = Adobe PDF), if I unselect "print to file," nothing happens - no Distiller window opens - I don't see any new files generated. I can "save as PDF" just fine. I can "print to Adobe PDF" from other apps, just not from Frame. I can "print to file" and then open the resulting .ps; then Distiller opens and creates the PDF file. This is annoying - it used to automatically launch Distiller and create the PDF in one step instead of two.
    I'm putting both this issues in a single topic because they both started at about the same time.
    I tried re-installing Frame and Acrobat, but I didn't uninstall first.
    I'm using Windows XP Pro and Frame 8.0p277.
    So where do I go from here?
    Thanks

    Yes, the location for the Adope PDF printer had garbage in it. I fixed that. That has now fixed the problem.
    However, Art's reply gave me an idea. I am using FrameMaker 8.0p277 (the version that came with Tech Comm Suite). Also, Acrobat 8 3D came with it.
    Since then, however, I have installed Acrobat 9 Pro (which also provided Distiller 9).
    Could it be that FrameMaker is trying to call Distiller 8, which no longer exists on my computer)?
    Answering prev questions:
    "So if you uncheck Print To File so the distiller generates the PS file and distills it automatically, nothing happens, right? It just sits there?
    and
    Have you tried selecting a different Job Option, like Standard, or High Quality?"
    Yes, if I uncheck Print to File, nothing happens and no .ps or .pdf is created.
    On the properties of my Adobe PDF printer
    There are actually four entries. It does not seem to matter which one I choose.
    I'm working now on seeing if I can get Acrobat re-installed.

  • How do I display the web address with Adobe PDF Reader 10.1.1 & IE 9 x64?

    Until a week ago, I was using IE 9 32-bit version together with Adobe PDF Reader 10.1.1.   When I would try to open a PDF file from within the browser, it would and the Web Address would continue to display at the top of the window while browing the PDF document. I could then continue using IE 9 and move on to other pages and etc...
    Now, I have swtiched to using the IE 9 64-bit version. What happens now is that when I enter an address in the web browser and it's a direct link to a PDF file example: https://www.technicalindicatorindex.com/newsletter/bpdf/TII_Newsletter _1686a_10.11.11_7055475115.pdf ), it opens up with no problems, but I no longer see the IE 9 Web Address shown anywhere. So in essence, that page becomes a Adobe PDF program window and I loose my IE 9 access. I guess the PDF files are no longer displayed within the browser (althought I have it check ON).
    Am I missing something?

    I did write there, but no replies
    I guess that with Adobe Reader 10.1.1 running with IE 9.x in x64 bit mode, you cannot open the PDF within explorer, as it does it outside it as a separate Window?
    Correct?

  • IE8 crashes during print to Adobe PDF (Acrobat 9 Pro)

    IE8 and MS Paint both crash during print to Adobe PDF.  Neither an update to latest version of Acrobat 9 Pro (9.5.3) nor running repair installation will fix this issue.  Operating system is Windows 7 SP1.
    Installed third party PDF Printer so that these two apps can print to pdf.
    Any ideas?

    The reinstall is typically the last ditch effort to do. The first step is Help>Repair and Help>Updates. As far as Office 2013, the PDF Maker of AA X is not compatible and you can only print. In your list of errors it showed a problem with AcroTray.exe. As a first step, go to the print and select print-to-file. The file will be a PS file (maybe with a PRN extension). Once the printer if finished, open the file in Distiller to complete the process. If that is successful, then the problem is with AcroTray. Check your running tasks to be sure AcroTray is indeed running. If not, that is likely the problem. If it is, then restart it (it is located in the Acrobat folder). AcroTray provides the interface between the PS creation and Distiller to automate the process of creating the PDF.

  • Adobe PDF missing paper sizes

    We are on Acrobat 9 and have Adobe PDF printer listed in our printers and drivers. There are many paper sizes missing in Printing preferences / Adobe PDF Page Size.
    I know that I can click Add and then include A0, A1, A2 & A3 but I would like an enterprise solution please. Ideally, I don't want to visit each of the 130 PCs to manually change this setting to include paper sizes.
    Please can you let me know to solve this please.

    You could have done this when you deployed initially but I don't see a way to do this after the fact.

  • After 9.3 update getting error printing to Adobe PDF while converting from Powerpoint to PDF

    That happened after upgrading Acrobat Pro 9.1.2 to 9.2->9.3 on Windows XP sp2 platform. Converting from other Microsoft Office 2003 products is totally normal(Excel, Word) Did anyone came accross and know how to fix that?? We have many users with exactly same issue.

    thanks...figured out my problem!
    Date: Wed, 3 Feb 2010 12:24:29 -0700
    From: [email protected]
    To: [email protected]
    Subject: Re: After 9.3 update getting error printing to Adobe PDF while converting from Powerpoint to PDF
    What happens if you try to print to the Adobe PDF printer?
    >

  • Acrobat X Pro: Word 2003 Hangs Up When I Print to Adobe PDF

    I have to print to Adobe PDF a LOT.  Recently, I have been unable to do so from Word 2003.  Whenever I go to print, it says "Word is preparing to background print your document" and freezes.  I have experimented with turning background printing off, but that doesn't seemt o help.  Help please!

    You might also play with the printer spooling. Just change it to the opposite of what is currently set and see if that resolves the issue. You might also try to print to file with the Adobe PDF printer and then opening the file in Distiller to complete the process (the file will be a PS file, possibly with a PRN extension). If the latter works, you at least have a workaround for now.
    You might also go to Help>Repair and see if that resolves the issue. I would also recommend the updates with Help>Updates.

  • Printing to Adobe PDF Changes Checkbox Selection in Document

    Hi,
    We have a PDF that we got from a client from their financial institution. One page has sets of checkboxes on it.
    If we do File - Save As and save it as another PDF, the checkboxes stay as is.
    If we print the file to our digital copier, the checkboxes stay as is.
    However, if we print the PDF to the Adobe PDF print driver, the values of the checkboxes change.
    Before print to Adobe PDF:
    Yes
    Yes
    <no response>
    After print to Adobe PDF:
    No
    No
    Yes and No
    It's as if the printed copy gets the photo negative values of the checkboxes that were actually checked on the original.
    I've tried all of the different options in the Adobe PDF printer preferences, like unchecking "Rely on system fonts only; do not use document fonts" as well as all of the "Comments and Markup" dropdown box settings and the Page Sizing options doesn't seem to matter either.
    Has anyone seen anything like this before? I've tried it on both Acrobat Standard 11.0.0 and 10.1.6
    Thanks in advance,
    John

    Is the ESR version of Mozilla Firefox?  If not, then try that version to see if the issue persists. 
    BTW the ESR version of Mozilla Firefox IS the supported version of Mozilla Firefox.
    http://www.adobe.com/products/acrobatpro/tech-specs.html
    Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; or Chrome

  • 3D PDF files in portfolio prints to Adobe PDF printer without content

    3D PDF files in portfolio prints to Adobe PDF printer without content, but if printed from single 3D PDF file everything is fine. I need batch printing (this is the reason I use portfolio) of large amount of 3DPDF files because of the need to have proper preview of these files in browsers. Any ideas or workarounds how to have preview pdf's or jpg's of the single paged 3D PDF files, keeping relevant file names?

    I suspected as much.  I was hopeful it was something like a setting that needed to be changed or a reg hack that needed a bit changed from 0 to 1 to make the printing work as expected.  I only installed the local printer to see if the RDP session
    tunnel was in fact causing the print size to balloon so I will continue to instruct users to use that instead of the local redirected printer.  I am disappointed but not surprised.
    Edit:
    Additionally I have tested the functionality of setting the GPO settings for Easy Print to use the redirected printer's drivers instead of the ones used by easy print, by setting “Computer
    Configuration -> Administrative templates -Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”.
    to “Disabled” but
    with no luck.  In fact the printer received the proper Adobe PDF driver, but the job went out into print spool hell and was lost to the ether.  I have concluded that this approach will not bear any fruit.

Maybe you are looking for