Pb with my Mc Book pro OSX version 10.9.5 but can't type the figures (numbers) with the "star" or maj on! Thank you for help

Hi! I've a pb fom the purchase date with my Mc Book pro OSX version 10.9.5 all updates done but still can't type the figures (numbers) with the "star" for maj on! Thanks if someone can help and give me the link to correct the bugg.
All the best, Fred in France

If you have a copy of it backed up, restore that. If not, back up your computer, upgrade it to Mavericks, and then get the current iPhoto version. If you don't have it backed up and don't want to upgrade, go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
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