Pb with the option "shuffle" on my iPod Shuffle !

Hello, I am French, therefore I will try to express me the best possible one.
When I use it to listen to music continuously, it functions. But, if I want to listen to music in mode "shuffle", it frees, becomed OFF, and does not answer any more when I press the keys !!!
It is a gift, and it was bought by Internet ; that to make? It has surely a defect?!
If somebody knows something, it should be said to me!!
Thank you very much!
PC Windows XP

If it doesn't detect any network and when you tap Settings > WiFi the WiFi options are grayed out, then it is most likely hardware.
However, if you have reset network settings (tap Settings > General > Reset > Reset Network Settings) and still cannot detect a network, most likely cause would be hardware. If you can detect a network, you are almost done.
As to checking your router - open a browser window on your PC. In the address bar, type the router IP address (i.e. - http://192.168.0.1) and enter your user name and password. You probably should drag your router manual out before you start playing with this.

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Pb with the option "shuffle" on my iPod Shuffle !

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