Pbms w T400 after bios update: long time to boot, TPM&internet connect pbms

Hello,
I have a T400 thinkpad, type 7417 that I bought in the US in Nov 2008 (it was downgraded from vista to xp). In November 2011 the computer was running slow so I decided to clean it up a bit and then do the maintenance recommended by the thinkvantage program. I proceeded to do all the smaller updates and the last one that was recommended was updating the BIOS (from what I understood). I left the computer doing these updates overnight, making sure it was plugged into a power source as specified by the update.
The next morning I found that my computer took 5-10minutes to start up and when it did, the screen resolution was altered as if it was in safe mode or something…I removed the HD and saved my data, then tried to use the Rescue and Recovery program to revert to factory settings. Although it seems that the factory settings were indeed restored I still have many problems with the computer. 1. it takes 5-10min to start (blank screen pre-windows logo) 2. it gives me 2 error messages once it has booted: 2a. "Tvttcsd application has encountered a pbm and needs to close." 2b. "There was a pbm connecting to the tpm (security devie) on this computer. It is possible that anti-virus or firewall software is blocking the connection. A missing or disabled driver could also cause this problem. Please refer to the online documentation for more information." 3. it cannot connect to the internet (either wifi or ethernet) 4. Ad-aware tells me it detects a malicious program running but cannot seem to clear it. I have seen several threads about these problems but cannot figure out if they are all connected or not. Before touching anything I was hoping for some help on how to proceed - I am no expert but I can follow instructions I am currently running avast on the computer to hopefully get rid of whatever viruses there may be and see if that can solve the problem. All help is really really welcome please!!!! lore
Solved!
Go to Solution.

lore schrieb:
"There was a pbm connecting to the TPM (security device) on this computer. It is possible that anti-virus or firewall software is blocking the connection. A missing or disabled device driver could also cause the pbm. Refer to oline docs for more info."
When I try to look into the Windows firewall I get the following error message:
"Cannot start Windows firewall/internet connection sharing service."
Not sure if both of these are related or not. Any ideas? Would re-installing windows help?
Thanks so much for your help! lore
Did you "optimize" your computer with "Tuneup utilities"? This might cause problems like that.
Also check, whether the services "Windows Firewall" is set to start "Automatic" and running.
Third party desktop-firewall like Zonealarm, Kaspersky or Symantec Internet Security also can cause that problem. In that case remove it including all policies, test the connection and re-install it. Activate training-mode and disallow automatic blocking unknown outgoing connections.
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