Pbs wityh desktop manager and tasks / notes

hello, I am a new user. under windows XP, I am having problems to synchronise using desktop manager ( 5) in setting up tasks in connection wityh outlook 2007 tasks .
desktop manager is refusing the setting with a message : function OpenMsgstore failed.
thanks in advance for any assistance.
Alex

have a look at this KB article for the solution to that error message
http://www.blackberry.com/btsc/KB10737
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Initial sync between Desktop Manager and 8320 does not recognize internet connection

Am unable to do an initial sync between Desktop Manager and BB Curve 8320. Am getting error The computer must be connected to the Internet in order to initially configure synchronization settings. Please ensure that you are able to connect to the Internet and try again. Tried with version 4.3 and 4.6.0.12. I have a broadband connection that is always on and have also tried wirelessly. Any suggestions are appreciated.

Hi,
First we need to do a clean install of the DM you have on, this will clean up the other installation as well,
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
After you are down download DM 4.5 with NO MEDIA MANAGER from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Just for trouble shooting purpose, turn off firewall and virus checkers,
Bring DM, go through the setup wizards, connect your BB and do a BACKUP first
Let me know how it goes!
Thanks
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Desktop Manager and Content Protection

Hi,
We've enabled content protection across all our devices via an IT policy. We are noticing that now, when some users try to connect to their devices via the desktop manager, the manager hangs.
Is this just a coincidence or is there problems connecting to devices with content protection enabled?

I'm glad I found this thread.
I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
I suspected it was Roxio when I watched it take 20 minutes to install.
Worringly, my laptop was crippled without the Desktop or Roxio software being used. The response rate was once every 5 minutes, and when eventually getting to the Task Manager and looking at the Processes and Applications (a 15 minute job!), there was nothing untoward.
Having uninstalled them and rebooted, the laptop is back to its former glory so quite what Roxio was doing in the background, I have no idea. I won't be touching it again.
Matt
Message Edited by mjsulliva on 04-03-2009 05:13 AM

Desktop manager and windows 8

I have attempted to get desktop manager to work with windows 8 for months. I have ensured that I have followed various instructions including enabling .net 3.5 without success. I install the desktop manager and my computer recognises the playbook when I plug it into a usb, however, the blackberry software does not connect to the playbook. Have tried turning off avast antivirus without success.
Can anyone helpl with an alternative, please?
It works with my MAC computer but not with my windows laptop!
alun.
Thanks

I have the exact same situation, and to make it worse I can't even get the desktop manager installed, let alone work. I keep getting error message #1723. It's hard to know whether it's a Windows problem or a Blackberry problem, although if it works on your Mac I guess it's a Windows problem. I bought a new laptop and am having trouble with a lot of incompatibility problems with Windows 8.1. I'll have to revert to my old Windows 7 laptop unless someone comes up with an answer. Hopefully someone in the Community has one [fingers crossed].

Desktop manager and Desktop Software

Is there a differnce bewteen desktop manager and desktop software? I'm trying to find a link to download desktop manager. I was told by t-mobile tech support to run application loader and I need desktop manager in order to run that application. The reason why i need to run the application is that my firewall setting is enable with the 'lock' icon and it's preventing me from running applications that need to connect to the internet. I was told that running application loader would remove the lock icon so I can disable the firewall setting.
Thank you,
New BB user.

OK...so those instructions are...well...dated...they indeed are for the full Desktop Software. Basically they have advised you to update your BB OS to the latest version in the hopes that the lock on the firewall will be removed. They did discuss the backup, but I actually prefer to take a manual backup first, then let the automatic one go, but I still have that manual one just in case.
I can't see what any of those jpg's are, so I'm not sure exactly what they are saying.
Anyway, there are other possible causes, but it's not necessarily wrong to follow those steps...it's just that they may or may not work...and before you ask, it's impossible to tell you, at an internet distance, anything at 100%.
If you prefer, here's a different method to update your OS:
From a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure. You will also first want a clean and complete list of all of your add-on apps, including the source of them and activation keys.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager and Roxio Media Manager Soooo Slow

Desktop Manager and Roxio Media Manager are so slow. Why? Just getting them to open takes five minutes or more.

I'm glad I found this thread.
I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
I suspected it was Roxio when I watched it take 20 minutes to install.
Worringly, my laptop was crippled without the Desktop or Roxio software being used. The response rate was once every 5 minutes, and when eventually getting to the Task Manager and looking at the Processes and Applications (a 15 minute job!), there was nothing untoward.
Having uninstalled them and rebooted, the laptop is back to its former glory so quite what Roxio was doing in the background, I have no idea. I won't be touching it again.
Matt
Message Edited by mjsulliva on 04-03-2009 05:13 AM

BB recognized by computer & Desktop Manager, but does not connect?

All right, I've scoured these forums and can't figure this out. Tell me if I've missed something.
Blackberry is recognized by my computer AND by Desktop Manager, but does not fully connect so I can sync. I can see it in My Computer, and the Desktop Manager does recognize the model of smartphone when it's plugged in. Both Windows, and Desktop Manager ask me for my password when I connect the USB cord. However, it just says 'connecting' in the bottom right, and never gets past that. When the phone is initially plugged in, the screen goes to the clock (normal), and flashes the 'connection' screen (BB and computer icons connecting with a cord). It flashes that screen twice then goes back to the clock. The Desktop Manager then just keeps trying to connect, until I unplug it. Both the computer and desktop manager recognize when I've unplugged it.
Running:
Windows 7, 64bit
Desktop Manager 6.1.0.35
Blackberry Tour 9630
This is a new computer. I was running Windows XP with Desktop Manager 6.1.0.35 previously, and it worked no problem, but that is no longer an option.
The goal is to be able to sync with Outlook 2007. Need very badly to be able to do this.
Did all the simple stuff:
Oh so many Windows restarts,
Blackberry battery pull, both unplugged and plugged into computer with Desktop Manager running,
Desktop manager reinstall,
plugged into every different USB port,
tried a different cord.
Went deeper:
BB USB drivers fully up to date
Turned OFF USB power management on all my ports in device manager,
Disabled USB selective suspend setting
Deleted my intellisync folder in appdata/roaming,
Turned off Windows UAC notifications,
Tried every combination of BB memory compression on and off, or mass storage mode on and off,
There might be more I've tried but don't remember. I've been searching the net for days now.
Please let me know if there's anything else I can try. This is a serious issue for me right now, I need to be able to sync with Outlook 2007.
Thanks in advance

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Downloaded blackberry desktop manager and won't run --er...

downloaded blackberry desktop manager and won't run --error says this program can't run in dos mode

Hi and welcome to the forums!
Correct. DM is a windows program. Do you get any error message?
Info please:
BB OS - go to options-about; 3rd line down will read v4.x.x.xxx
PC OS - xp, vista 32 or 64 bit
DM version - lower left corner of home screen (or which version did you download?)
Outlook version - 2003, 2007 etc
Let us know.
Message Edited by IrwinII on 08-05-2009 09:04 PM
IrwinII
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A folder on my desktop disappeared and is not the trash, HELP

A folder on my desktop disappeared and is not in the trash, PLEASE HELP

I tried that and found one of the documents but it says it has been damaged or motified

Ovi Suite Calender And Tasks / Notes Sync Problem

I am using a N79. I have downloaded the latest version of Ovi Suite to my Windows 7 Home Premium 64 Bit operating system. But now I am having a problem with sync. Calender and tasks , notes can not be synced with Ovi Suite. A notification window opens saying that reconnect and connect again USB or bluetooth. When I do this, nothing happens and sync again fails. I uninstalled Ovi Suite and installed Nokia PC Suite. No problem is seen with sync. Before my Windows 7, I was using Vista but there was no problem with Ovi Suite sync. By the way there is no problem with contacts, photos, bookmarks, music sync with Ovi Suite.
What may be the problem? How can I solve the problem.....????
THANKS!!!!!!!

Yes I've checked the link too. But I still can't sync the notes (and only the notes) from my Nokia E65.
OVI Suite will happily copy all other content at start up but failes when it starts to copy the notes each time giving the "Reconnect USB...." message with error number 83860005 (if that means anything to anyone).
After many attempts yesterday I copied the notes to my Outlook, but again I now get the same mesage and it won't update! The only thing that I can think of is that some of my notes are pretty long and that there maybe a limit to the number of characters copied befor the process terminates???

Pls help on error on ereader "this document is protected by DRM ( adobe digital rights management ) and is not currently authorized for use with your adobe id

how do i solve this in order for the e reader to open the file?“this document is protected by DRM ( adobe digital rights management ) and is not currently authorized for use with your adobe id
thnaks

This is something you will need to talk to the publisher of the document. They might have to do something to allow you to open the file. (If you changed Adobe ID since buying the file, for instance, they might have to allow for that).

Desktop manager and Phone will not connect

Why will my phone not connect to my desktop manager? Please help me?

Are you still experiencing this issue? Have you tried using another USB port or USB cable to connect? If so, try uninstalling and reinstalling Blackberry Desktop Manager for Mac. http://bbry.lv/cjrGPM
Once your BlackBerry connects with the Desktop Manager, you may want to do a clean application load to resolve the issues your device is having. http://bbry.lv/aKuQoN
-FS
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On two computers installed Desktop 7 and Lotus Notes crashed when I performed Organizer sync.

I upgraded to Desktop 7 on two very different computers. In both cases after following the prompts Lotus Notes crashed when I performed an organization sync. I sync calendar, memo and tasks 2 way and use defualts. Went back to (uninstalled 7) Desktop 6.1.0.36 and everything works fine now. We use Lotus Notes client 7.0.2
This is one of the most important features so it must work flawlessly. I use usb to sync. This is Windows XP 64 bit. I have another computer with same problem that is Windows XP 32 bit that use bluetooth to sync.
The Desktop Manager does not crash. Even if Lotus Notes Client is not running, while doing a sync I get display indicating that Lotus Notes crashed. It says it is sending diagnostic information to the admin but it stays there for hours and closer examination indicates no cpu cycles are being used. (SysInternals process explorer used to debug stuck threads - I am a software developer.)

That doesn't make sense, I used to go back and forth between my two computers and transfer music from each to my ipod. It was never a problem. Now with Itunes 7, it will not let me. Plus, I used to be able to drag playlists into the ipod and then the songs would transfer. Now when I drag up the playlists it won't let me drop them into the ipod. So . . . it can't be impossible to put music from two computers onto one ipod.

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I am planning on upgrading to ZENworks 10 later in the year. However, under the circumstances I am wondering if the migration might be a good time to jump to ZENworks 10 Configuration Management? I understand that Console1 goes away(?) but I do not understand what is to take the place of Console1.
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Synchronisation between Desktop Manager and Torch9800

Hi Guys,
When I perform a synch between my BlachBerry Desktop Manager software and my mobile device I lose data in the Microsoft Outlook note fields held on the desktop.
It appears that some of my contact note fields on my Torch device are locked to restrict the amount of data held, so as I increase my notes in Outlook on my desktop and then synchronise at the end of the day, I lose data at the botton of the Outlook notes field.
Fortunately, I always add the latest notes to the top of the notes field, so my most recent notes are saved but much of my history is deleted.
I would appreciate somebody contacting me, if they have experienced a similar problem and found a fix.
Is there a setting in the device which allows me to increase the Outlook field data space?
Many thanks,
Brian Williams.

Hi and Welcome to the Community!
It sounds like you are running up against this limitation:
KB13255 Notes field for the BlackBerry smartphone Address Book is truncated
It is a limitation...there is nothing you can adjust on your BB to increase the size of that field.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pbs wityh desktop manager and tasks / notes

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