PC AirPort Utility cannot find Airport extreme w/ ethernet but has internet

Hello, I have set up the airport extreme to use with a MacBook. I pluged everything in just fine (PC using ethernet) but had to configure the base station with the MacBook as the PC could not find it using the Utility. However the PC is connected to the internet just fine through the base station's ethernet port.
My problem is trying to get the PC (running XP home 2002 sp2) to see the Airport Extreme using the Airport Utility in order to start configuring network printing and eventually AirTunes.
I cannot seem to find this solution anywhere. Please help if you can. Thanks!

Hi I don't know for sure if this is your answer, but with your mac go into setup again. Under wireless tab, then wireless options , make sure 'create a closed network' is unchecked. This may allow the pc to see any Apple base stations. Good luck
Can you please tell me exactly where to find the "create a closed network" box? I am brand new to mac and am still finding my way around. Thank you so much!

Similar Messages

  • Airport Utility cannot find my Extreme base station but everything works!

    I must be going crazty, but I can't figure this one out. I've had my Extreme and Express configured since November of 2007. Airport Utility would always find them and let me look at the configuration. I don't believe that anything major has changed on my laptop. Today I went to run Airport Utility and it cannot find my 2 stations. Again, everything is working, I can surf the net, from various laptops throughout my house.
    I had to do a factory reset to the extreme, and thankfully I remembered the 10.0.1.1/public and was able to reload a baseconfig I had. After this I still couldn't find the extreme nor the express with Airport Utility.
    Does anyone have any suggestions? Why would Airport Utility stop finding my stations?
    Any help would be amazing.
    Thanks,
    Frank

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

  • HT1349 Airport Utility cannot find my Extreme or Express?

    Airport Utility cannot find my Extreme or Express?

    Hi, found an answer to this on web
    1) Ensure that AE is sending a signal out (ca. 45s after at reset)
    2) To see this signal first go to the wifi and connect to the net that AE send out - name: "Apple xxxxx.."
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  • HT1178 Airport utility cannot find Airport Time Capsule base station

    I just purchased the new AirPort Time Capsule 2TB and after trying to set it up with my MAC I realized that the AirPort utility software was old and instead tried setting it up with my ipad that has iOS 6.1.3. However eventhow I remain connected in the internet, I cannot find any base station with the updated AirPort utility. Reseting Time Capsule and modem has not helped. Has anyone else had the same problem and how have you solved it?

    Sorry, can you please clarify, and provide a bit more information?
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    If yes, what version of AirPort Utility do you have on your Mac?  If you are not sure, open AirPort Utility, click the AirPort Utility menu in the upper left corner of the screen and click About AirPort Utility.
    Post back with the version number that you see there.

  • Airport Utility CANNOT find Airport extreme?  HELP!

    I just bought a Airport Extreme (802.11n) and my Airport is just blinking amber... When I launch Airport Utility and scan for a wireless device it comes up with nothing. I cannot get past this step to setting up the Airport Extreme. Any help would be appreciated!
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    Welcome to the discussions!
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    An alternate (and probably better) method is to temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. You can disconnect the ethernet cable when you have the AirPort Extreme configured.

  • Airport Utility cannot find Airport Extreme

    So, I'm setting up my neighbor's Airport Extreme, and the Airport Utility isn't seeing any airport, even though it's plugged in.
    Any suggestions? It does not bode well if I'm stopped at the first step of setting up.

    Plugged in? Do you mean into a electrical outlet or via ethernet? Does your neighbor have a wireless card and is it turned on? What are you trying to set up? Wired? Wireless? Join a wireless network? I understand if these are a lot of questions and you may not know all these details since it is not your own setup.

  • Airport utility cannot find airport express

    Just got new AirPort Extreme connected to comcast. It is hooked up to my new iMac via Ethernet.  Went to airport utility to add on an airport express -- it doesn't find it. When connecting it says "sorry error- try again". The tried connecting it by Ethernet cable to AirPort Extreme. It connected. Then I disconnected hoping it would still be able to be found. No luck. Any suggestions? Thanks. Rudy.

    Did you follow the step by step instructions that I provided above?
    Tap on Settings on the iPad / iPhone home screen
    Tap on WiFi
    Tap on AirPort Express under the heading of Setup a New AirPort Base Station
    Follow the prompts
    No where did I say to "open" AirPort Utility.

  • HT1178 my airport utility cannot find my Time Capsule

    My time capsule is connected to my mac pro but in trying to set it up my Airport Utility cannot find it.

    Connected by ethernet?
    Airport turned off?
    No other connections .. do it in complete isolation.
    Do factory reset. That will not harm the backups at all. But it will get the TC functional if that is possible.
    If you have issues.. please give us info on the ethernet setup in the computer.. it should be set to dhcp and get IP from the TC.. 10.0.1.2

  • Airport utility cannot find Extreme nor Express, but internet is working?

    I have an airport extreme base station and and airport express (as a wireless extender and media speakers)
    When my iMac wakes up from sleep, airport utility cannot find any devices.
    - internet works as usual
    - airplay doesn't work (via my ipod or my iphone)
    - apple TV 2 can't find the itunes library.
    - in system preferences -> network - my network seems to be all ok and when I turn off airport and on again, both devices suddenly appear in the airport utility. But when the iMac goes to sleep, same problem happens.
    - I have made ensured that my network is the preferred network but still the problem persists.
    as the internet is working, there doesn't appear to be a problem. However, when airplay and apple TV are not working properly, this is a problem!
    Grateful for any help. Thanks.

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

  • HT4145 Does this article apply to OS X Lion and Airport Utility 6.0?  Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

    Does this article apply to OS X Lion and Airport Utility 6.0?
    Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

    I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
    You can't find the Airport Extreme then...
    I woudl suggest doing a Factory reset....
    http://support.apple.com/kb/HT3728
    Then you should be able to set it up just as you did when it was new....
    Factory default reset (using reset button)
    If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
    Unplug the AirPort Base Station or Time Capsule from power.
    Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
    Release the button. This will factory default reset the AirPort Base Station or Time Capsule.

  • Airport utility cannot find base station

    Hello. I upgraded to Leopard. I have normal internet access from airport extreme but airport utility cannot find my base station. How can I re-establish contact? Thanks

    Which base station do you have?
    The "AirPort Utility" is only compatible with the round 802.11b/gAirPort Extreme base station (AEBS), square 802.11b/g/n AEBS, and AirPort Express (AX).
    It is not compatible with the older graphite 802.11b AirPort base station (ABS) nor the dual-Ethernet (aka "snow") ABS.
    If you have a compatible base station, have you tried doing a reset on the base station and perhaps temporarily connect your computer via Ethernet to the base station?

  • Airport Utility cannot find AX base station

    I can see that this is unfortunately a widespread problem, but I wonder if anyone has found a solution. I am running a wireless network with Airport Extreme and iMac (and several Windows laptops). Most of the time it's fine, but twice have I encountered that after shutting off modem and AX that the airport utility cannot find base station even though it is sitting right next to iMac. Also, all lights are solid green, both on modem and AX. I can find loads of other wireless networks, just not my own. No combination of resetting, restarting or reconnecting seems to do the trick and it get's very frustrating! If anyone has a solution, let me know.
    Thanks!

    Have youi tried maybe running an Ethernet cable from the AX to the Base Station to establish the connection and then removing it (or reconfiguring the wireless network) ?
    DaleB

  • Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

    I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
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    Help!

    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
    Try AirPort Utility 5.5.3 for Windows (make sure that  you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
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    After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • AirPort Utility cannot find TC

    I'm having problems with connecting my Time Capsule with my Mac via ethernet cable. AirPort Utility cannot find the device, the Capsule is flashing amber only. I have tried to restart the device and modem but still no progress.. Do you know what might be the problem? I'm confused..

    I am having the same problem. No matter how I attempt to connect TC (ie. Ethernet connected to Linksys Router or as the hub for my network connected directly to my cable modem) , it seems to start correctly (brief green light) then solid amber and I can hear the disk coming up to speed....and then Blinking Amber.
    The really odd part is that it worked perfectly for the first month.
    Obviously, Airport Utility can't find it!
    It is the 1 TB model.
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  • Cannot set up Time Machine because Airport Utility cannot find it.  What do I do now?

    Sorry, I meant to say Airport Utility cannot find Time Capsule.  The TC is not listed as an available drive in the TM setings panel.  Trying to set up a MBP.  iMac TM settings panel lists TC but if I search for it from either machine, iMac or MBP it is not found.  Repeated rescanning doesn't find it.  Also trid Airport Utility from iPad and iPhone, still not found.  When I first purchased it I set it all up so I have logged into it before.  That was a couple of months ago, now I've got around to setting up TM I can't access it.  It is continuing to provide my wireless network though.

    OK, turned off all devices, pulled the plug out of the TC, waited then plugged back in.  Started everything up again and Airport Utility can now find the TC.
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