PC-CAM 600, freezes when taking regular camera pictures - too dark

I just started having this problem. I'll take a picture and it freezes and won't even let me shut the camera off. When it actually does take a picture - in plenty of light or with the flash inside, the pictures are so dark i can't make them out.
When i am on yahoo instant messenger (which is the only way i can even use my camera anymore it seems) the picture quality is perfect.
My system crashed a week ago and i also lost my web cam center software but i can't seem to get a hold of anyone at support that can send me a new disc. Its driving me crazy! If anyone knows what i can do, please let me know!

Stop by a sony service:
http://www.sonymobile.com/global-en/support/contact-us/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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