Pc cannot see time capsule on network

I have a PC running windows 8.1 it connects to the internet just fine through the time capsule, but it does not recognize it in network places. Although the other PCs in my windows homegroup and my Mac do. I ran the networking trouble shooter in Windows and it does not detect a problem. Any suggestions of what I can do next?

Load the airport utility for windows .. 5.6.1 onto the computer.. it can be a bit difficult as it is now getting old. Apple are being lazy or deliberately recalcitrant about windows. Since this utility is not even up to configuring the newest airports.
But it has bonjour for windows and a disk agent that makes things easier.
Make sure the windows computer is set to home as network location.. not work.. not public.
Ping the TC in a command window. If it fails to respond turn off the firewall. Keep changing things. because it will never work whilst ping is unresponsive.
Once ping responds. See if you can access it by directly typing the name into address bar.
\\TCname or \\TCIPaddress
If your TC has one of those long Apple names.. which is not compliant with windows networking.. (albeit the other PC works it will not work 100%, use the IP address).

Similar Messages

Cannot see Time Capsule for backup but internet perfect A

I've seen other posts about time capsule problems and most talk about wireless dropout and loss of internet connectivity. My situation is almost the reverse:
Full airport strength in menu bar. Full access to internet sites on at least one computer. Cannot see Time Capsule via Airport Utility or in Finder on any computer. Time Machine backups fail (marked as Delayed in menu bar item).
If I reboot (via unplugging) the Time Capsule, it shows up again in Airport Utility and backups are successful. This has happened three times now. I think the first time was prior to upgrading the firmware. The second two times were after the Time Capsule firmware upgrade. In the second two instances, it looks like the backups run for about 12-13 hours, every hour. No problems. Then, they drop out. Yesterday, it ran from 8:30 AM until 9 PM.
I've got two Macs (a Powerbook G4 and a MacBook Pro), each running latest software updates (security, 10.5.2, etc.).
Unplugging (rebooting) my Time Capsule each day is not an option. That's partly why I moved from an ancient LinkSys router that always needed to be rebooted since we lost local and internet access. Any help is much appreciated!
Cheers,
Drew

Have you set up the TC with user accounts??
Most people just use the TC password..
I have done very little with user accounts on the TC.. it seems fundamentally wrong headed to me.. If you have a domain controller with everyone using accounts to login that is fine.. and the TC would then exist in connection to the domain controller.. but it is a home device and there is no function to all that.
What will happen if you change over to standard security or even turn on the guest account I am too scared to suggest as you may not easily get connection back again.. The TC certainly displays a warning going to accounts.. I am not sure of warnings going away from accounts.
If you didn't setup the TC, do you have admin access to it??
Perhaps I am assuming too much before you tell me everything. But I may suggest things you don't want to try.. unfortunately I cannot say this will work.. the issue is widespread across the Mountain Lion TC combo and I have yet to see Apple suggest a solution or even fess up there is a problem. Daily reboots are just simply now a part of the scene for all windows and Mac users.
Is the TC the main router for the network.. 1 hour is not default lease in the TC and very few people even know how to change it.. standard is 1day. I would consider 1hr adequately short for all arp tables to be kept up to date.. the computer should be seeking new lease at 30min.. ie half lease time.
If the TC is bridged an not controlling the network.. that can contribute to the issue.
Setting a static IP on the TC if it is bridged my help.

Windows Vista cannot see Time Capsule

I had a network setup via Time Capsule with iMac, Macbook Pro and PC running Vista Business. I have lost internet connectivity on the PC and Airport utility cannot see Time Capsule. The PC is connected to Time Capsule via etherenet. How can I fix this?
Message was edited by: doulos
Message was edited by: doulos

ONE PROBLEM THOUGH. I believe ONLY PROFESSIONAL versions of windows have the local policies acceptable. This means all of us using HOME editions are screwed.
Home Edition users would have to perform a Registry edit as follows:
1. Open registry editor (ref: Start > Search > Enter: regedit)
2. Browse to HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Create a new DWORD value with the following properties: NAME = LmCompatibilityLevel & VALUE = 1
4. Restart your PC and try the connection again...

Cannot add time capsule to network wirlessly

cannot add time capsule to wireless network

You can do it easily by loading 5.6 utility into Mountain Lion.
Here is a method. You can find others if you search or google around. Most use Pacificist which is paid software whereas this is free.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
5.6 utility has more controls than later v6 utility.
Apple moved these things to the automatic area.. but they do not always work.
Go to the wireless setup..
Hold down the option key when you select wireless mode.
There is the option, join a wireless network.. you can use it.
Please note the following.
1. When you join a wireless network, the TC will become a dumb client. Ethernet will turn off.. wireless AP will turn off.. it is simply a disk connected by wireless.
2. Backups will now be over the main retwork wireless and it will be extremely slow.. that is why it is a hidden option .. it never worked well. The TC is designed to be used by ethernet.

Help - G4 cannot see Time Capsule on Powerup

Hi,
I have one computer - an old G4, an iPhone and a PS3 connected to my Time Capsule (bought in May).
-G4 is connected by Ethernet
-PS3 and iPhone wirelessly
I usually put my G4 to sleep, and wake it, and everything's fine.
Twice now, the power has gone out, and when it comes back, the Time Capsule is green, and the PS3 and iPhone can see it. I boot the G4, and it cannot see it. The G4 also shows a date in 1969 (does that indicate other issues?).
I have tried the following both times -
Resetting the Time Capsule with the pin - does not work
Unplugging and resetting the time capsule with pin - does not work
Rebooting the computer and clearing out the PRAM - does not work
Changing the date to after 2001 on the clock, - no help
Of course, now that I've reset the time capsule, I can't configure it again and have lost the wireless connection.
Last time I eventually got it to work - but it seemed random as to how. I'm frustrated, and I would like any advice possible. I hope it's the computer and not the Time Capsule. Any thoughts? Thank you in advance.

Now I'm getting really annoyed.
Went to see the mac genius today at the Apple store. Saw it wirelessly no problem.
Saw it via Ethernet no problem. When I got him to check that there was a file on the hard drive he did it wirelessly though.
Told me Time Capsule was fine (and I believe him). Told me to take it home, create a second ethernet connection, and trash preferences for "System Configuration" if necessary. Did all that, booted, found the Time Capsule no problem.
Thought my problem was solved, but was it?
Turned off the computer, turned it on a few hours later - will not see Time Capsule, Airport will not recognize it AGAIN. Tried trashing preferences and rebooting - it doesn't work.
I'm able to connect the ethernet cable directly to the DSL modem and use PPPOE, it's fine.
I don't get it. What else can I do?

Parallels Win7 - Airport Utility cannot see Time Capsule

Running Win7 as virtual machine on Mac using Parallels 5.0. Mac can see fully functioning time capsule but when I switch to Win7 virtual machine, airport utility will briefly see time capsule and then it disappears completely. Same happens with using bonjour printer wizard when the HP Laserjet connected via USB to the time capusle will first appear and then disappear after 5-8 seconds. Searched help forums and have not found a solution, and welcome any help please. Internet access via time capsule on Win7 virtual machine not a problem at all.

Same issue, I found this http://forum.parallels.com/showthread.php?t=21064
Time Capsule is not a complete product.

Cannot join time capsule airport network from iPad 2 or iPhone 4

I have recently setup a new time capsule airport base station network with my new iMac (27-inch, late 2012) running OSX 10.8.2. Wi-Fe network works fine for internet access and printing from the iMac but I cannot join the wi-fi network from our iPad 2 or iphones. The network is seen in the wi-fi setup when wi-fi is turned on with the ipad and phone but does not establish a connection. An IP address and subnet mask show under the DHCP settings but the connection is not established. (Continuous revolving wheel).
Any help would be appreciated.

The airport utility in Mountain Lion is a toyland version.. see bottom of post for installing v5.6 which improves the ability to actually make the TC do what you want.
For whatever reason the iphone/ipad seem sensitive to wireless channels.. which Apple auto rotate.. I think it is bluetooth connection stuff.
Anyhow jump in and set the following.
Wireless should have strictly SMB names.. short no spaces, pure alphanumeric.
Use WPA2 Personal security.
Lock the wireless channel for 2.4ghz.. try in the following order.. 11, 6, 1 (those are the only non-overlapping channels) you can try in turn for which is best but if 11 works well stick to it.. Outside USA you can also use 13.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

Cannot see time capsule on Airport Utility (Vista Home)

Hi I have a new Time Capsule. Have set up Airport Utility on Windows Vista Home Premium. But I cannot find the time capsule on the airport utility. I tried restarting, rescanning. Help!!!!!!!

Ok.. You don't need to use the airport utility then.. it is irrelevant if the windows computer can see it or not in the utility.
What is AC?
The new TC is AC wireless.
Open Windows Explorer.. type
\\TCIPaddress into the address bar. where you replace that that with the actual IP address.
eg \\10.0.1.1
It should show up.. If it fails, then turn off the vista firewall.. and open a command prompt and ping the TC by name and IP address.
Note names like Fred Blog's Airport Time Capsule.. are useless for windows.
You need SMB compatible names.. eg TCgen5
Wireless also should be TCwifi for example.
Short, no spaces and pure alphanumeric.
Once you do that does the TC disk show in the Vista computer??
It must respond to pings.. make sure windows hasn't changed the computer from home to work or public network.. windows can do that spontaneously because it was full moon.

Time machine cannot see time capsule event though I have a green light

I have a green light on my time capsule but time machine on my macbook pro cannot no longer see the time capsule. i have gone through the procedures to find it and reset the time capsule, only again to get to the solid green light stage but time machine still cannot see it.
can anyone tell me what i am doing wrong? Thanks

I had the same problem this morning. Anyone have any ideas?

If a Windows PC cannot see Time Capsule

Like other users in this forum, my Time Capsule worked flawlessly with my MacBook Pro but I initially could not get my Windows PC (XP) to connect with or identify my Time Capsule. Relying on my IT background, I tried for hours doing everything I could think of. Finally, I went into manual set up in Time Capsule on the Mac and changed to channel to the same one that my Linksys wireless adapter uses on the PC. The Time Capsule came right up and I connected with the password immediately. I wish I did that sooner- I would have saved time and aggravation.

I am not as technically savvy as you are. Would you mind explaining what you did for your PC to see your Time Capsule? I have been working on this for two days.
Thanks for your help.

Cannot see Time Capsule in Finder

Greetings. I purchased a brand new Time Capsule. I set it up, and it would appear to be synced with Time Machine and working (steady green light) but I am wondering why I am unable to locate "Time Capsule" in my Finder? Thanks for your help. chris

Although Finder Preferences is normally set to "Show Connected Servers on the desktop", check to see if this is the case
Click anywhere on the open desktop to display the Finder menus at the top of the screen
Click Finder, then click Preferences, then the General tab
Under the heading of "Show these items on the desktop", make sure that there is a check mark next to "Connected Servers"
Then restart the Mac to see if the Time Capsule icon will appear under the SHARED heading in the Finder

Time Capsule wireless network not visible.

I have a first gen TC which up to today was working great.
Today it was very, very slow on the wireless side but ok on the wired side.
I restarted the cable modem and the TC, after which everything looks okay - but the wireless network is not visible to any of my devices.
I have restarted it three times, reset it to factory and reconfigured it, switched the network settings to no security and other things but my iPhone, my iPad and my MacbookPro do not see the wireless network regardless of the security option or the networking type - N-only or B/G compatible.
As I say it was fine until I returned from vacation today.
Any thoughts?

OK, so I have done this and it's made no difference. The new network Apple Network b73829 is still present alongside Wireless LAN.
I can only access Time Capsule if I switch to the new network, with the resulting loss of internet access from my Powerbook and, if I switch back to Wireless LAN I regain internet access but cannot see Time Capsule.
Although I just want to use Time Capsule to back up I have tried to connect it to my wireless LAN using the Join Existing Network on Airport Utility (even though I've been told I don't need to do this for Time Machine) but it has failed each time. After entering the password and wireless password information etc. and pressing update the Time Capsule device does re-start but there is ALWAYS an error message that says the device cannot be found and I should check that I am close to it (it's 3 feet away) or I should connect via Ethernet. If I connect via Ethernet it seems to disable the wireless functionality that I bought the device for.

HT4145 Does this article apply to OS X Lion and Airport Utility 6.0? Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

Does this article apply to OS X Lion and Airport Utility 6.0?
Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
You can't find the Airport Extreme then...
I woudl suggest doing a Factory reset....
http://support.apple.com/kb/HT3728
Then you should be able to set it up just as you did when it was new....
Factory default reset (using reset button)
If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
Unplug the AirPort Base Station or Time Capsule from power.
Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button. This will factory default reset the AirPort Base Station or Time Capsule.

Time Capsul "Guest Network" has gone down and cannot resuscitate . Main network and back up working fine.

Time Capsul "Guest Network" has gone down and cannot resuscitat. Main Network and back up working fine. Suggestions?

Cisco DPQ 2925 is according to Cisco.....a modem/router or gateway type of device that combines the functions of a modem and router in one package. See info below:
http://www.cisco.com/c/dam/en/us/td/docs/video/at_home/Cable_Modems/3900_Series/ OL-30824-01.pdf
Unfortunately, the guest network feature will not work correctly when the AirPort is connected to the type of "modem" that you have. If that feature is important to you, please check with your Internet service provider and ask them if they can provide a simple modem.....not a modem/router or gateway.
Ironically, we have seen a few posts from users who claim to be able to get the guest network to work with the type of "modem" that you have, but to do so will result in what is known as a Double NAT error on the network......basically two devices both trying to act as the router for the network.
That can result in IP address conflicts and other issues created by the Double NAT such as slow browsing, no browsing, poor communications between devices on the network\, and other unpredictable things.
Sometimes, you can get away with a Double NAT issue on a simple home network, but I would not recommend this type of setup.

Is there a way to see and have control over who connects to your time capsule wifi network?

Ok, have this question. Have a time capsule wifi network. Have the latest mountain lion on my mac pro. I know if you go into airport utility, and you click on the picture of my timecapsule it shows what clients are connected to my time capsule aka using my internet etc.
What I want to know, is there somewhere I can go on the mac where I can view who is connected to my time capsule wifi in more detail, see amounts of data they are using, and maybe even boot them off, or ban there computer from the network for a while if need be? Trying to assess what family members are using up all our data, and want to ban the appropriate offenders
Even if Mac doesnt have anythink, if you know any third parties from the app store that have an app that is like a "tap" on the top of your Mac that shows networking details, that would be great too!
Thanks heaps!

Nope.. TC are not burdened with controls.. don't you know..
In fact you will find it hard to find a wireless router on the market that mets your specs.. but there is a great 3rd party firmware.. called gargoyle.. this can be loaded like an official firmware in a NETGEAR WNDR3800 which is a fairly cheap very good solid wireless router.. bridge your TC behind this router running gargoyle and you can set quota for all your family members (kids I imagine). Quota can be set for daily, weekly even hourly.. and you can apply throttles or qos.. none of these controls even exist in the TC.

Pc cannot see time capsule on network

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