PC Clients are unable to see or open PDF attachments
I have seen an increase in my clients unable to open or see my pdf attachments. I work as a professional designer and rely on pdf email proofing. I am careful to click on the "widows friendly attachments" option and yet I'm still getting about 30% of my clients emailing back unable to open my files or saying I've not added the attachment when actually I have. Has anyone else seen and increase in this problem and know how I might go about solving this problem?
I have heard of this problem but I don't know if there was a definitive fix or not. Some answers have been re-installing the 10.4.7 combo updater. Another solution has been to make sure you are sending plain text messages. If you are responding to a previous message, it may pick up a different format.
Some e-mail servers, such as AOL and Compuserve, have a very difficult time extracting e-mail attachments.
I have done quite a bit of work with e-mail formats. I would really like to see what these attachment problems look like. I will turn on my e-mail in my profile. If you want to send me an e-mail that you know contains an unreadable attachment, I might be able to find out why.
Similar Messages
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We have Lync 2013, Exchange 2010 and several AD
servers in mixed mode 2003/2008.
All user are unable to see their own profile photo
either in the main Lync window, in the settings or in a chat although other user can see that their photo is there and displaying. The user experiencing the issue can go open Outlook 2013 client and will see their photo displaying correctly in the file menu
(and elsewhere) here.
I have confirmed this happens with any new users I set up as well. We have gone through a fair amount of troubleshooting with other Lync photo issues and simple fixes such as deleting the SIP cache folder etc proves to be ineffective.
Our Cs-ClientPolicy Global is set to websearchonly.
We have "Replicate this attribute to the Global Catalog" set
for the ThumbnailPhoto attribute in AD.
We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto
PhotosFromADOnly"
and finally we are importing the photo in ad using this PS command:
"Import-RecipientDataProperty -Identity "Test User"
-Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB in size.
I have followed many threads and will provide any information I can to help find the problem. Thank you in advance.
EDIT: I have also tried the following but with no success: https://knowledge.zomers.eu/misc/Pages/How-to-fix-your-photo-not-showing-up-in-the-Lync-client.aspxHi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue.
Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Clients are unable to access a New wireless Controller 5508
Clients are unable to access the public ssid, which is wide open(or any other ssids).
I'm using LAG and I can ping each interface on the controller. Ap's show a total of 2 and 2 are up.
interface name is public vlan identifier 107, ip add 10.1.255.252, interface dynamic
Software version 7.0.98.0
Model No.
AIR-CT5508-K9
Burned-in MAC Address
50:3D:E5:1A:2F:60
Maximum number of APs supported
25
FIPS Prerequisite Mode
Disable
UDI :
Product Identifier Description
AIR-CT5508-K9
Version Identifier Description
V01
Serial Number
FCW1508L0KT
Entity Name
Chassis
Entity Description
Cisco Wireless Controller
Profile Name
Type
SSID
Status
Enabled
Security Policies
(Modifications done under security tab will appear after applying the changes.)
Radio Policy
All 802.11a only 802.11a/g only 802.11g only 802.11b/g only
Interface
jmhmanagementpublicspacelabsvoice
Broadcast SSID
Enabled
Layer 2 security none
Below is the errors that are in the controller's log.
spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP 00:00:00:00:00:00 - dropping the join request (# of APs joined = 2)
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-AP_DB_CREATE_ERR: spam_lrad.c:4945 Unable to create an entry for AP 00:00:00:00:00:00 in the database - invalid mac address
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-PAYLOAD_MISSING: spam_lrad.c:5400 Join request does not contain BOARD_DATA payload
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP 00:00:00:00:00:00 - dropping the join request (# of APs joined = 2)
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-AP_DB_CREATE_ERR: spam_lrad.c:4945 Unable to create an entry for AP 00:00:00:00:00:00 in the database - invalid mac address
*spamApTask0: Dec 06 14:54:43.895: %LWAPP-3-PAYLOAD_MISSING: spam_lrad.c:5400 Join request does not contain BOARD_DATA payload
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-DECODE_ERR: spam_lrad.c:1932 Error decoding join request from AP 00:00:00:00:00:00
*spamApTask0: Dec 06 14:54:24.728: %LWAPP-3-JOIN_DB_ERR: spam_lrad.c:6216 Could not allocate an entry in the database for AP
I have attached show run-config and show running-configFor the public WLAN, what is 10.1.1.1? Is it a real DHCP server, is it a FW? If it's a FW, then you'll need to disable dhcp proxy:
CLI config dhcp proxy disable
GUI Controller > Advanced > DHCp, and uncheck the box for proxy.
As for all of your other SSID, they are all pointd at the management interface. Double check the WLAN config, and point them to the interface you want the user to get an IP address in.
HTH,
Steve
Please remember to rate helpful posts or to mark the question as answered so that it can be found later. -
Users and Group Owners are unable to see their groups
Hello all,
I have an issue where security group owners are unable see/read any groups that they own. I have enabled the following MPR's but still nothing please help.
Group management: Group administrators can create and delete group resources
Group management: Group administrators can read attributes of group resources
Group management: Group administrators can update group resources
Security group management: Owners can read selected attributes of group resources
Security group management: Owners can update and delete groups they own
Security group management: Users can read selected attributes of group resources
Also when a user logs into the portal they are unable to see any Security groups listed under MY SG Membership. However when we check the group membership they are indeed part of the group both in FIM portal
and AD.Reason might be that user's don't have access to group objects at all or are not able to read some of attributes of a group. Also make sure that BasicUI keyword was added to the specific elements of UI used in group management - this includes navbars but
also search scopes which are used for group filtering.
On the MPRs side:
Make sure that your Security group users set was not modified - maybe people are filtered out from these MPRs.
Use explore function in MPR part of a portal to check what actual MPRs are being triggered when user tries to access group object.
Tomek Onyszko, memberOf Predica FIM Team (http://www.predica.pl), IdAM knowledge provider @ http://blog.predica.pl
Hi Tomek,
Which attributes must a user be able to read in order for this to work? If possible can you provide me with a full list so I can verify that they do have rights to read them.
I have added the keywork BasicUI to the following sections
Under Home Page Resource
Join a SG
Manage my SGs
Search Scopes
Security Groups (SGs)
See my SG memberships
Under Navigation Bar Resource
My SG Memberships
My SGs
Security Groups (SGs)
As for the security group users set, I have modified it to allow all domain users to be part of this set. When I click View Members all users are listed.
"Use explore function in MPR part of a portal to check what actual MPRs are being triggered when user tries to access group object. " How would somebody go about doing this? -
UNABLE TO OPEN PDF ATTACHMENTS IN E-MAIL
Over the past week,I have been unable to open PDF attachments in my AOL webmail. I encounter no problems with my Outlook Express e-mail. Why is this suddenly happening and how can I correct the problem?
To make sure that Adobe Reader is default,
goto Edit->Preferences->Select default PDF Handler. Check the value in the dropdown list "Select Adobe product". If the first value which appears is 'Adobe ReaderX', then Reader X is the default PDF Handler.
Also please let me know the OS you are using.
Is the problem also faced in AOL webmail with any other Adobe Product(like Acrobat X, Reader 9 etc.) if you are using/used any of them?
Thanks,
Shakti -
I can not open PDF attachments from outlook 2010. I am running windows 8 and using Adobe version 11.0.2 If I save the file to desktop, then it will allow me to open it and print it.
Thanks in advance for yor help.
the error says it can not open the file because it is unsupported or corrupt.If you can't open the attachment, have your client/ customer or whatever fix their defective copy of Outlook and send real mail attachments not TNEF encoded rubbish. They are spewing defective email every time they click send on a mail with an attachment.
See https://support.mozilla.org/en-US/kb/what-winmaildat-attachment -
Cannot open PDF attachments in email, get administrator logon using Acrobat X?
Cannot open PDF attachments in email, get administrator logon using Acrobat X?
I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR). -
How do I open pdf attachments without subscribing?
I updated Adobe reader for Android and now I cannot open pdf attachments without getting a screen that asks me to subscribe for $9.99 a month. I looked at the comments on the Google play store and Adobe said that you could use your back arrow to get away from the subscription screen but that is not true. In addition, it said to clear defaults in the program but there were no defaults there to clear when I went to that screen. I even uninstalled and reinstalled the program with no success. I still cannot get away from that subscribe screen. As many others are doing, I opened the file with a different program. I am really annoyed by all of this. Can anyone help?
Hi,
Adobe Reader is still a free app for reading, annotating and form filling PDF documents.
From your post it seems you are trying to open a non PDF document.With the latest update we have provided an optional paid service to the users to convert the non PDF documents to PDF documents and view them in Adobe Reader.
Please go through our blog post http://blogs.adobe.com/readermobile/2013/11/21/adobe-reader-for-android-clarifications-on- paid-services/
to resolve your queries.
If you still have concerns feel free to get back to us.
Thanks,
Adobe Reader Team -
Cisco 4507 Switch - Clients are unable to renew the IP Address
Hello .
i have cisco 4505 core switch with different DCHP pool bind with different Vlan
clients from one DHCP pool are unable to renew the ip address . while others DHCP pools configured on the same switch are working fine .
please Advice .Hello Leo ,
Below are the requested info :
DA-V02#sh ip dhcp binding | begin 10.1.X
10.1.X.21 0184.2b2b.adfc.74 Infinite Manual
10.1.X.22 0100.1ec9.7820.fd Infinite Manual
10.1.X.23 0100.1aa0.6f32.f7 Infinite Manual
10.1.X.24 0100.1ec9.782d.b0 Infinite Manual
10.1.X.26 01f0.4da2.25e7.b3 Infinite Manual
10.1.X.27 0100.1aa0.7872.71 Infinite Manual
10.1.X.30 0118.0373.2957.d4 Infinite Manual
10.1.X.31 01b8.ac6f.a4d2.03 Infinite Manual
10.1.X.32 0100.2170.407c.96 Infinite Manual
10.1.X.33 0100.1ec9.6ba3.d5 Infinite Manual
10.1.X.34 0100.2170.407b.c2 Infinite Manual
10.1.X.35 0100.1ec9.782a.11 Infinite Manual
10.1.X.36 0100.1ec9.6c31.32 Infinite Manual
10.1.X.37 0100.26b9.c283.09 Infinite Manual
10.1.X.38 0100.2170.407c.59 Infinite Manual
10.1.X.39 0100.2170.407c.74 Infinite Manual
10.1.X.40 0100.1ec9.6c33.2c Infinite Manual
10.1.X.41 0100.1aa0.6f1f.6d Infinite Manual
10.1.X.42 0100.1ec9.6b9e.d8 Infinite Manual
10.1.X.43 0100.1ec9.6a8b.cf Infinite Manual
10.1.X.44 0100.1ec9.782c.f3 Infinite Manual
10.1.X.45 0100.2170.4074.cf Infinite Manual
10.1.X.46 0100.1ec9.6c38.38 Infinite Manual
10.1.X.47 0100.1ec9.782c.5b Infinite Manual
10.1.X.48 0100.2170.4077.06 Infinite Manual
10.1.X.49 0184.2b2b.ae10.f0 Infinite Manual
10.1.X.50 0100.2170.407c.e6 Infinite Manual
10.1.X.51 0100.1e4f.4f31.14 Infinite Manual
10.1.X.56 0100.1ec9.783e.b1 Infinite Manual
10.1.X.57 01b8.ca3a.a2d3.b0 Infinite Manual
10.1.X.59 019c.934e.1811.d8 Infinite Manual
10.1.X.80 019c.934e.1810.cc Infinite Manual
10.1.X.87 0100.1ec9.6c1e.e3 Mar 17 2014 10:10 PM Automatic
10.1.X.98 0014.38e1.c9a0 Infinite Manual
10.1.X.114 01b8.ca3a.a31b.fe Mar 18 2014 12:57 AM Automatic
10.1.X.204 0100.1ec9.7829.5e Mar 17 2014 10:10 PM Automatic
10.1.X.205 0100.1ec9.77ea.a7 Mar 17 2014 11:46 PM Automatic
10.1.X.206 0184.2b2b.adfc.c1 Mar 17 2014 10:47 PM Automatic
10.1.X.207 01a4.badb.f89e.90 Mar 17 2014 11:39 PM Automatic
10.1.X.208 0100.1aa0.6f31.6c Mar 18 2014 01:01 AM Automatic
10.1.X.242 0108.0037.8c00.ea Infinite Manual
10.1.X.243 0000.aac1.636f Infinite Manual
10.1.X.244 0800.379b.21f0 Infinite Manual
10.1.H.205 0100.2584.1870.11 Mar 18 2014 10:23 AM Automatic
10.1.H.206 0100.2584.186f.32 Mar 18 2014 10:29 AM Automatic
ip dhcp excluded-address 10.1.X.1 10.1.X.63
ip dhcp excluded-address 10.1.X.240 10.1.X.254
ip dhcp excluded-address 10.1.X.242
ip dhcp excluded-address 10.1.X.243
ip dhcp excluded-address 10.1.X.244
ip dhcp excluded-address 10.1.X.130
ip dhcp pool floor2_users
network 10.1.X.0 255.255.255.0
default-router 10.1.X.1
dns-server 10.9.57.21 10.8.57.22
domain-name corp.ank.ad
lease 0 12
interface VlanX
ip address 10.1.X.1 255.255.255.0 -
Clients are unable to get DHCP Addresses
Hi, I have a setup where managment interface is in different vlan, ap-manager is in different vlan, APs are in different vlan and the clients are on their own vlans respectively. Everything works except for when I try to associate a client to an ap on the floor. It doesn't get an IP address..Here is a debug of DHCP on the controller.
any help would be greatly apreciated...I got it to work, I had to create seperate AP groups and virtual interface for each client vlan and point it to the DHCP server.
-
Unable to see report in pdf format in BI Publisher 10.1.3.2
Hi
I am new to BIP and I am facing problem to display pdf format in BI Publisher 10.1.3.2.
Here is my my generated by 10g Report Developer.
<?xml version="1.0" encoding="WINDOWS-1256"?>
<!-- Generated by Oracle Reports version 10.1.2.0.2 -->
<NEHAS_GA>
<LIST_G_2>
<G_2>
<DNAME>ACCOUNTING</DNAME>
<LOC>NEW YORK</LOC>
<LIST_G_1>
<G_1>
<NAME>CLARK</NAME>
<JOB>MANAGER</JOB>
<HIREDATE>09/06/81</HIREDATE>
<SALARY>2450</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>KING</NAME>
<JOB>PRESIDENT</JOB>
<HIREDATE>17/11/81</HIREDATE>
<SALARY>5000</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>MILLER</NAME>
<JOB>CLERK</JOB>
<HIREDATE>23/01/82</HIREDATE>
<SALARY>1300</SALARY>
<COMM></COMM>
</G_1>
</LIST_G_1>
</G_2>
<G_2>
<DNAME>RESEARCH</DNAME>
<LOC>DALLAS</LOC>
<LIST_G_1>
<G_1>
<NAME>JONES</NAME>
<JOB>MANAGER</JOB>
<HIREDATE>02/04/81</HIREDATE>
<SALARY>2975</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>FORD</NAME>
<JOB>ANALYST</JOB>
<HIREDATE>03/12/81</HIREDATE>
<SALARY>3000</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>ADAMS</NAME>
<JOB>CLERK</JOB>
<HIREDATE>12/01/83</HIREDATE>
<SALARY>1100</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>SMITH</NAME>
<JOB>CLERK</JOB>
<HIREDATE>17/12/80</HIREDATE>
<SALARY>800</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>SCOTT</NAME>
<JOB>ANALYST</JOB>
<HIREDATE>09/12/82</HIREDATE>
<SALARY>3000</SALARY>
<COMM></COMM>
</G_1>
</LIST_G_1>
</G_2>
<G_2>
<DNAME>SALES</DNAME>
<LOC>CHICAGO</LOC>
<LIST_G_1>
<G_1>
<NAME>WARD</NAME>
<JOB>SALESMAN</JOB>
<HIREDATE>22/02/81</HIREDATE>
<SALARY>1250</SALARY>
<COMM>500</COMM>
</G_1>
<G_1>
<NAME>TURNER</NAME>
<JOB>SALESMAN</JOB>
<HIREDATE>08/09/81</HIREDATE>
<SALARY>1500</SALARY>
<COMM>0</COMM>
</G_1>
<G_1>
<NAME>ALLEN</NAME>
<JOB>SALESMAN</JOB>
<HIREDATE>20/02/81</HIREDATE>
<SALARY>1600</SALARY>
<COMM>300</COMM>
</G_1>
<G_1>
<NAME>JAMES</NAME>
<JOB>CLERK</JOB>
<HIREDATE>03/12/81</HIREDATE>
<SALARY>950</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>BLAKE</NAME>
<JOB>MANAGER</JOB>
<HIREDATE>01/05/81</HIREDATE>
<SALARY>2850</SALARY>
<COMM></COMM>
</G_1>
<G_1>
<NAME>MARTIN</NAME>
<JOB>SALESMAN</JOB>
<HIREDATE>28/09/81</HIREDATE>
<SALARY>1250</SALARY>
<COMM>1400</COMM>
</G_1>
</LIST_G_1>
</G_2>
</LIST_G_2>
</NEHAS_GA>
Please see nehas_ga.rtf, kindly provide the solution which I have been working since last week and still unable to get solution.
for-each G_2
DNAME
LOC
Name Job Hiredate Salary Comm
for-each G_1 NAME
JOB
HIREDATE
SALARY
COMM end G_1
end G_2
I want each department should print on seperate page but no page to display in BI Publisher. In MS Word showing 3 page using with nehas_ga.rtf.
I would appreciate if anyone reply me.
Thanks and Regards
Muhammad NehasHi
Even if i use a new clean blank rtf doc as the template, it still doesnt write out a file.
When i look in the log directory at the .out files produced, they look right. If i open the .out file with Adobe Reader 9.1, the doc looks exactly as it should. It just doesn't write the file to the destination folder specified.
It cannot be permissions as it will write out RTF/excel files to the same directory with no problems. The report is using a bursting definition but the problem cant be that because it bursts the data correctly, as shown if i specify rtf output in the bursting definition/as shown by the .out files when i specify pdf as the output in the bursting definition. Also, i get the same result even if i schedule any other report that does not use a bursting definition.
I do get an error sometimes when i try to open pdf reports : Cannot use Adobe Reader to view PDF in your web browser. I feel somehow that this may be related and that if i fix this, i could be sorted, but im not even sure im on the right track here.
Im really really REALLY at wits' end here, ive been trying to solve for weeks, but just cant figure it out. Any further ideas would be most welcome, thanks. -
I am unable to open pdf attachments in my emails?
I have check my program files, i have adobe reader installed however when i have a pdf file in my emails i cant open the email?
Can you please advise how i can solve this?Hi tillysingh,
Are you saying that you can't even open an email message that has a PDF attachment? Or, are you unable to open PDF files in attachments? What happens when you try? Do you get an error message?
Best,
Sara -
Unable to open PDF attachments in email - Lumia 92...
Hi,
I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error.
Error Unable to open document.cemdcem wrote:
i cant open pdf files i ve an error 80004004 and cant find anything about it
Do you have the updated version of PDF Reader installed in your phone ? -
About 3 weeks ago, I suddenly could not open pdf attahments while reading my email. I now must down load them and save, in order to open them. Can someone help me to fix this? They open on my desk top, but not in Internet explorer. I would like to see them before down loading. What can I do to fix this problem?
Enable the Adobe Reader plugin in browser : http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
Thanks
Wasil
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