'PC Companion' issues - help much appreciated!

Hi guys - anyones' help would be greatly appreciated! I'm having problems backing up my Z3's files before sending the phone away to the insurer for repair.
I dropped the phone, smashed the screen and have also broken the phones' touch-screen function. So it's absolutely unuseable aside from the lock and camera buttons! I removed the SIM, put it in my old Xperia Z and now I'm now up and running on that.
However! When I connect the Z3 to my PC to try and back it up and open up the 'PC Companion' to access the files, it says a SIM must be in the phone and that the PIN code must have been inserted. The phone has no SIM as it's in my old one and even if it did I couldn't enter the PIN as the screen is broken!
How can I get the files from my PC without having this SIM and PIN?! There must be a way!
Thanks for your time and help!
Solved!
Go to Solution.

This worked mate, thank you so much for your help! It's not common for people to reply to someone who's 'signed up just so they can get some help', I'd usually just get ignored, so massive appreciation for that.
I plugged in a standard laser mouse using this mini-to-normal USB adapter and then used the cursor input my pin, lock code etc that way so that it'd talk with PC Companion. I then left the phone unlocked while I backed it up and job done!
I was worried at first that I'd be at risk of losing all my stuff if I could't back it up before sending it away
Thanks again!!!
+9999999999 to alexdon

Similar Messages

  • My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I had a problem with the hard disk on a 2010 macbook pro. Replaced the hard disk with an Hitachi 1TB and when I tried to erase and format It fails with input/output error. Any help much appreciated!

    I had a problem with the hard disk on a 13" 2010 macbook pro. Replaced the hard disk with an Hitachi 1TB disk but when I tried to erase and format, it fails with input/output error and at other times saying unable to allocate memory. Any help much appreciated!

    Zap the PRAM and Reset the SMC, then try again.

  • Trying to download CS5 extended on a new laptop with no disk drive.  Do not have my old activation serial number to do it online...any help much appreciated.

    trying to download CS5 extended on a new laptop with no disk drive.  Do not have my old activation serial number to do it online...any help much appreciated.

    you need your serial number to activate.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

    I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

    Hi Jake,
    Is it connecting to the Router or Modem?
    Is the new Router using maybe WPA2 encryption? If so, G4s can only do WPA or less.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    old... http://docs.info.apple.com/article.html?artnum=106653
    Hi, this has worked for a few...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    Then... Try putting these numbers in Network>Airport>TCP/IP>DNS Servers, for the Interface you connect with...
    208.67.222.222
    208.67.220.220
    Then Apply.
    Also, turn off IPv6:
    System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6

  • IP Configuration - IP in use? Any help much appreciated!

    Hi all,
    I have a slight problem with a new Time Capsule.
    The set up:
    *TC 500gb*
    *ADSL modem (D Link)*
    *MacBook Air*
    *HP Printer/Scanner/Copier 3210*
    *iPod touch*
    The Printer is connected via ethernet to the Time Capsule.
    Both the MacBook Air and the iPod touch connect via WiFi.
    The modem connects to the internet port on the Time Capsule.
    I receive an error message every time I power on the printer, or turn WiFi on the iPod touch.
    The message is:
    *IP Configuration*
    *62.249.169.50 is in use by 00:1d:4f:11:6f:d3, DHCP Server 192.168.1.1*
    That last part, 192.168.1.1 happens to be the address I have to type to access the D Link modem's config page via the web browser.
    Within this page, I have the following option:
    The device can be setup as a DHCP Server to distribute IP addresses to the LAN network.
    There are two choices:
    *No DHCP*
    Choose this option. The IP address must be manually assigned at each device connected to DSL-320T.
    *DHCP Server*
    Choose this option to setup as a DHCP server to distribute IP addresses to the LAN network.
    Currently, the second option is selected.
    Beneath this, is the following:
    *DHCP Server*
    Starting IP Address: 192.168.1.2
    Ending IP Address: 192.168.1.254
    Lease Time 60 seconds
    The starting and ending IP, and the lease time, can all be changed.
    If I don't power on the printer or turn on the iPod's WiFi, everything works ok.
    However, with the message appearing, I can't use the printer or web on the iPod.
    Does anyone have any suggestions? I'm guessing I need to change an IP address, or something...
    Any help is much appreciated!! Thanks in advance,
    -Chris

    Hello iPhone. Welcome to the Apple Discussions!
    Since both of your AirPorts are 802.11n models, I suggest that you use the "extend" network feature available to these models versus using a WDS.
    Here is the basic setup steps to extend the AirPorts.
    o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
    o Open AirPort Utility and select the base station that will connect to the Internet.
    o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
    o Click AirPort in the toolbar, and then click Wireless.
    o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
    o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
    o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
    o Enter the base station network and base station password is necessary.
    o Click Update to update the base station with new network settings.
    (ref: Page 46 of "Designing AirPort Networks Using AirPort Utility.)

  • HI I'm having real trouble opening my word documents (using Office:Mac 2008)  Have tried repair disk options as I saw this advice on another blog, seemed to work for a while now its stared happening again.  Any help MUCH appreciated

    HI I'm having real trouble opening my word documents (using Office:Mac 2008)  Have tried repair disk options as I saw this advice on another blog, seemed to work for a while now its stared happening again.  Any help MUCH appreciated

    http://answers.microsoft.com/en-us/mac

  • I have two launchpad icons on my toolbar is this normal, any help much appreciated

    I have a macbook pro and i have two launchpad icons showing on my toolbar is this normal, any help much appreciated

    Do they both launch Launchpad?
    If you simply drag one up off the dock, it should disappear

  • Photoshop PSD files will not open in AE or PREM?? This was fine in CS6 and CC - just did the CC2024 update and now issues-any help much appreciated

    Titles says it all really,
    Recently upgraded to the 2014 CC update and now i can't send PSD files…or any files for that matter into Premier or AE. If i save the file in Photoshop CC2014 then i can see it in finder etc, but i try to import and i get the notice 'importer reported a generic error'
    please help i have work to finish

    I am having the same issue. I can create a single layer file in Photoshop and it imports fine. If I create a file with 2 layers it crashes Premiere cc. Premiere will not display the box with options to import single layer, sequence etc. Any ideas?

  • URGENT: Memory card issue with the Sony Z7. SHOOTING TOMORROW. Any help MUCH appreciated?

    Everything was going right with filming untill we filled up our 8g compact flash with footage.
    We tried to download the footage to my laptop and delete the footage of the card. After doing this, however it still didn't allow us to film and said that the compact flash was full.
    We then tried to reformat the card with both the laptop and the camera, but still said it was fill.
    Any ideas why the camera/ memory stick is doing this?

    are you using a Mac?

  • Terrible Freezing Issues (Advice much appreciated)

    Hi, Im just posting because I was wondering if anyone here could help me with a freezing problem I'm having with my Macbook pro. It freezes at random, leaving me to hold the power button for three seconds. And when it starts up, I keep getting the gray screen. I can boot fine one out of maybe 15-20 tries. I tried disk utility checks over and over. I reinstalled OS yesterday, and brought some of my old files back over. Since then the problem has gotten just a bit better, but the laptop is still freezing up, and having issues starting up. This is making my job extremely difficult because I have to work on many research assignments on the spot. It never lets me see the reopt, although it gives me the option to report the cause of the incident. Today I was finally able to see the report:
    panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x018ba000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x3cf9fe40, ECX: 0x00000000, EDX: 0x0500e004
    CR2: 0x00000000, EBP: 0x25d9b508, ESI: 0x04554c00, EDI: 0x2433d004
    EFL: 0x00010246, EIP: 0x3cd8d0f2, CS: 0x00000008, DS: 0x90740010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x25d9b2f8 : 0x128d0d (0x3cc65c 0x25d9b31c 0x131f95 0x0)
    0x25d9b338 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
    0x25d9b448 : 0x19b3a4 (0x25d9b460 0x48 0x25d90010 0x4b0010)
    0x25d9b508 : 0x3cd9c18b (0x2433d004 0xb 0x0 0x3cd8bf0a)
    0x25d9b538 : 0x3cd9a600 (0x2433d004 0x25d9b570 0x0 0x1a3736)
    0x25d9b818 : 0x3cd8e81a (0x0 0x600d600d 0x7022 0x25d9b848)
    0x25d9b8d8 : 0x3cf1eb33 (0x24349564 0x4d2 0x3cf459dc 0x6e766461)
    0x25d9b9c8 : 0x3cd89402 (0x24349000 0x0 0x25d9bad2 0x80)
    0x25d9ba28 : 0x3cc5b133 (0x4580800 0x0 0x25d9bad2 0x80)
    0x25d9bb58 : 0x3cc5c813 (0x4580800 0x3cc5fcac 0x25d9bbfc 0x4)
    0x25d9bc18 : 0x3cc47875 (0x4580800 0x1 0x0 0x25d9bdd4)
    0x25d9bc78 : 0x3cc4106b (0x4580800 0x0 0x0 0x4580800)
    0x25d9bc98 : 0x38c991 (0x4580800 0x44116d0 0x44116d0 0x0)
    0x25d9bce8 : 0x3b2df6 (0x4580800 0x44116d0 0x44116d0 0x0)
    0x25d9bd48 : 0x18d6fd (0x4580800 0x44116d0 0x0 0x0)
    0x25d9bdb8 : 0x12b4ee (0x4606480 0x4fe3d98 0x25d9bdf8 0x11e042) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.0.8)@0x3cd88000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35ea5000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x3cc39000
    dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x3cc54000
    com.apple.iokit.IONDRVSupport(1.4.8)@0x3cc54000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35ea5000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x3cc39000
    com.apple.iokit.IOGraphicsFamily(1.4.8)@0x3cc39000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35ea5000
    Kernel version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
    Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.2.2
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
    Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857E
    USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    I have no idea what to make of it
    Any help would be highly appreciated, and thanks for taking the time to read.

    Hey guys, thank you very much for your prompt replies.
    My PCIe Lane Width is x8, my laptop is telling me. So I guess you are correct that this should say x16?
    I called the National Applecare support, and the lady on the phone (who sounded unsure of herself) explained to me that my laptop does NOT fall into the category of messed up video cards, even though what you are telling me is the contrary.
    Today, it took me 30 tries to start up, and for the first time, once it did start up, I got a very scrambled video display. This makes me more sure that my problem is the one you are telling me of.
    I got another report after finally starting up:
    panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x012fd000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x0091de40, ECX: 0x00000000, EDX: 0x045fd004
    CR2: 0x00000000, EBP: 0x2585b508, ESI: 0x043db000, EDI: 0x23eeb004
    EFL: 0x00010246, EIP: 0x0070b0f2, CS: 0x00000008, DS: 0x004b0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2585b2f8 : 0x128d0d (0x3cc65c 0x2585b31c 0x131f95 0x0)
    0x2585b338 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
    0x2585b448 : 0x19b3a4 (0x2585b460 0x0 0x2585b478 0x19a706)
    0x2585b508 : 0x71a18b (0x23eeb004 0xb 0x0 0x709f0a)
    0x2585b538 : 0x718600 (0x23eeb004 0x2585b570 0x0 0x1a3736)
    0x2585b818 : 0x70c81a (0x0 0x600d600d 0x7022 0x2585b848)
    0x2585b8d8 : 0x89cb33 (0x23efb564 0x4d2 0x8c39dc 0x6e766461)
    0x2585b9c8 : 0x707402 (0x23efb000 0x0 0x2585bad2 0x80)
    0x2585ba28 : 0x6fe133 (0x44d6400 0x0 0x2585bad2 0x80)
    0x2585bb58 : 0x6ff813 (0x44d6400 0x702cac 0x2585bbfc 0x4)
    0x2585bc18 : 0x6ea875 (0x44d6400 0x1 0x0 0x2585bdd4)
    0x2585bc78 : 0x6e406b (0x44d6400 0x0 0x0 0x44d6400)
    0x2585bc98 : 0x38c991 (0x44d6400 0x3e54010 0x3e54010 0x0)
    0x2585bce8 : 0x3b2df6 (0x44d6400 0x3e54010 0x3e54010 0x0)
    0x2585bd48 : 0x18d6fd (0x44d6400 0x3e54010 0x0 0x0)
    0x2585bdb8 : 0x12b4ee (0x4617d80 0x451aa98 0x2585bdf8 0x11e042) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.0.8)@0x706000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5ed000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x6dc000
    dependency: com.apple.iokit.IONDRVSupport(1.4.8)@0x6f7000
    com.apple.iokit.IONDRVSupport(1.4.8)@0x6f7000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5ed000
    dependency: com.apple.iokit.IOGraphicsFamily(1.4.8)@0x6dc000
    com.apple.iokit.IOGraphicsFamily(1.4.8)@0x6dc000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5ed000
    Kernel version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
    Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.2.2
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: Built-in Ethernet, Ethernet, en0
    PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
    Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857E
    USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
    Thanks again guys, and I will contact my local apple store to set up an appointment. Further advice would be highly appreciated.

  • RADIUS \ NPS - Connection Issues - Help greatly appreciated.

    Hello,
    I have been banging my head on this issue, and would greatly appreciate some assistance getting this worked out. My goal here is to authenticate both domain & non-domain devices (laptops, smart phones, tablets, etc) to my network. I'll followed
    several tutorials without much luck - and I feel my lack of knowledge on this particular topic weighing on me. 
    I am currently working in a lab environment, which consists of a Server 2012 VM with Active Directory installed and configure. I've also setup and configured my Wireless Access Point, which i've confirmed works just fine using WPA-Personal. I've
    installed NPS, as well as AD CS using all of the defaults.
    I'd like to know the opinions of anyone here as to the best way to set up this environment for my needs. As mentioned above, I want to be authenticating both Domain and non-domain devices. Should I have to be setting up certificates of some sort
    for this goal? Or can I stick with just plain AD user/pw access? 
    I've configured my WAP for WPA-Enterprise, specified the RADIUS server IP, and entered the shared secret. I've configured NPS w/ my RADIUS client (that being my WAP). My Wireless Policy consists of the following:
    Overview:
    Policy Enabled
    Grant Access
    Ignore User account dial-in properties checked.
    Type of network access server: Unspecified.
    Conditions:
    NAS Port Type - Wireless - Other OR wireless - IEEE 802.11
    Windows Group - DomainName\Wireless Users (I created the Wireless Users security group and added one newly created user to the group)
    Constraints:
    EAP Types: Microsoft: Secured Password (EAP-MSCHAP v2)
    Less Secure Auth. methods selected: MS-CHAP-V2, MS-CHAP
    Everything else in the network policy is set as its default, and i've registered the NPS server in AD. 
    My attempts to connect fail, and the only relevant Event Log that is being processed is in the Network Policy and Server Log is what i've copied below. Please ask for any information that may help me work this out, i'm all ears! 
    Thank you.
    Network Policy Server denied access to a user.
    Contact the Network Policy Server administrator for more information.
    User:
    Security ID: Domain\Daniel
    Account Name: Domain\Daniel
    Account Domain:
    Domain
    Fully Qualified Account Name:
    Domain\Daniel
    Client Machine:
    Security ID: NULL SID
    Account Name: -
    Fully Qualified Account Name:
    OS-Version: -
    Called Station Identifier:
    2A-A4-3C-99-FE-CA:DomainWIFI
    Calling Station Identifier:
    00-24-D6-A4-C8-8A
    NAS:
    NAS IPv4 Address:
    192.168.1.100
    NAS IPv6 Address:
    NAS Identifier:
    24a43c98feca
    NAS Port-Type:
    Wireless - IEEE 802.11
    NAS Port: 0
    RADIUS Client:
    Client Friendly Name:
    UniFi
    Client IP Address:
    192.168.1.100
    Authentication Details:
    Connection Request Policy Name:
    Wireless Policy
    Network Policy Name:
    Wireless Policy
    Authentication Provider:
    Windows
    Authentication Server:
    WIN-PBL42GEIH4E.Domain.local
    Authentication Type:
    EAP
    EAP Type: -
    Account Session Identifier:
    Logging Results:
    Accounting information was written to the local log file.
    Reason Code: 22
    Reason: The client could not be authenticated  because the Extensible Authentication Protocol (EAP) Type cannot be processed by the server.

    Hi,
    You receive this message when there is an incompatibility in authentication between the client and server.
    Check the authentication protocol on the client and verify if its the same as the authentication protocol configured in your network policy.
    Besides, secure password EAP-MS-CHAP v2 is an EAP type that can be used with PEAP, for password-based network authentication. EAP-MsCHAPv2 can also be used as a standalone method for VPN, but only as a PEAP inner method for wireless.
    For detailed information about EAP-MSCHAPv2, please view the link below,
    http://technet.microsoft.com/en-us/library/hh945104.aspx#BKMK_LAN_SecPWD
    Therefore, we recommend that you need to change your authentication method on both of server and client.
    Moreover, if you change the authentication method to PEAP, you need to implement ADCS in your environment.
    Hope this helps.
    Steven Lee
    TechNet Community Support

  • HT1212 I have forgotten my restrictions passcode on my iphone. How can I override/ get past this problem & get safari back? Any help much appreciated!!

    Hi there!
    I've forgotten the restrictions passcode that I set up. I've failed on 5 attempts. What can I do to get rid of it and access safari again?! I've restored original settings (which happily updated my software), but then restored the last phone back up which I made & so, of course, still have restrictions set as on. Any help would be greatly appreciated!!! Thanks.

    To remove the Restrictions passcode you will need to Restore the Device as New...
    You will not be able to perform a backup as this would include the Restrictions passcode... which is what you have to remove...
    https://discussions.apple.com/message/16804924#16804924

  • HT201210 Getting error message 2003 when trying to resore 3g handset....any help much appreciated...regards Mike

    Hi Hello,
    Getting error message 2003 when trying to restre repaired 3g handset?...any assist greatly appreciated...Kind Regards...Mike.

    Hi there,
    This may be caused by a USB conflict or and issue with your security software. It looks like the article you came from has this information toward the bottom.
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    -Griff W.

  • I am wanting to exactly match two ID numbers from two differing worksheets within one work book. Once matched I am wanting to retrieve a row value from the second worksheet into the first. Any help much appreciated.

    I am wanting to exactly match two ID numbers from two worksheets within the one work book. ID numbers are non linear. Once exactly matched I wish to retrieve a corresponding row value from worksheet two and have it appear in worksheet one against the correct ID number. I have been looking at IF, VLOOKUP, and MATCH functions and suspect that what I want to do requires a combination of two or more. Any help will be greatly appreciated.
    regards Vaughanh

    Vaughan,
    Data A:D is all cells start at column A thru column D.
    There is built-in help using the menu item "View > Show Function Browser"  in the search field (top right) you can enter vlookup and you will see the detailed description.
    From this we see:
    VLOOKUP
    (search-for, columns-range, return-column, close-match)
    search-for:  The value to find. search-value can contain any value type.
    columns-range:  A range of cells. range is a reference to a single range of cells, which may contain values of any type.
    return-column:  A number that specifies the relative column number of the cell from which to return the value. return-column is a number value. The leftmost column in the range is column 1.
    close-match:  An optional value that determines whether an exact match is required.
    close match (TRUE, 1, or omitted):  If there’s no exact match, select the column with the largest top-row value that is less than the search value. Wildcards can’t be used in search-for.
    exact match (FALSE or 0):  If there’s no exact match, return an error. Wildcards can be used in search-for.
    So... the 2,0 means return the value form the same row as the lookup value but from the 2nd column of the range.  3, 0 means from the 3rd column.  the ", 0" means exact match

Maybe you are looking for