PC Crash in Middle of Download

In the middle of downloading an album in iTunes, my computer crashed (not iTunes related). Unfortunately, I lost two songs off one of the albums I purchased. I see one of them in the download tab but it cannot continue the download saying something about a network connection problem. The other song I found in my iTunes folder but in some temp directory.
How can I recover these two songs properly?

Hi, try this link - http://www.apple.com/support/itunes/store/download/ - to get help from the Store Customer Service team.

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