PC crashed during ipod update, now ipod dead

Hi I bought my son an ipod video last christmas, he connected it to the pc and either lost the connection or it crashed while updating.
Now it wont even switch on.
he is really upset because he loved it and he hasnt had it a year yet.
please help.

Try the 5 Rs, but since I can't really find the link (browser problem), someone else will have to post it...

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