PC crashes when ipod classic 160GB connected

I have just bought a brand new ipod classic and I haven't been able to do anything because as soon as I plug it in my PC shuts down (no error message). I am using Windows XP home edition, service pack 3.

This sounds like you may want to re-install Apple Mobile Devices at the very least.
First, try disconnecting all USB stuff except for your keyboard and mouse. Then connect the iPod and see what happens. Your iPod may be conflicting with some other USB device. Also, if you are using a USB hub, do not connect the iPod through the hub. Connect the iPod directly to the system.
Here is an article to help you reinstall all the apple stuff in case the troubleshooting does not work:
http://support.apple.com/kb/ht1925
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Similar Messages

TS2305 My Computer freezes when ipod classic is connected

I can look at my ipod classic and navigate through the menu, but when I connect it to any computer, it freezes that computer and I have to disconnect it and restart the computer. Any suggestions?.

To be of any assistance, I need more info.
Which version of iTunes are you using?
What is the iPod software version, as shown in the iTunes summary page?
Which model of iPod Classic are you using?

Itunes 9 crashes when ipod touch is connected

I'm having a problem with my ipod I've got ox s 10.4.11 and itunes 9.2.1 and an ipod touch third gen. 32 gb after having my ipod for a while i plugged it into my computer (a powerbook g4) and itunes crashes every time its connected, i reset my ipod and tried to restore it, which updated it to 4.1, and it will not let me restore my ipod and itunes still crashes when i plug my ipod in unless i put it into recovery mode, I've reset, and restored my ipod many times and i don't know what to do. currently my ipod is useless. and it seems that i have to buy ox s 10.5 so i can up grade to itunes 10 so i can use my ipod again...? is there any other way? to fix this?

More info: iTunes generates a standard WinXP Send Error Report/Don't Send error message.
The Error Signature is:
AppName: itunes.exe
AppVer: 8.0.2.20
ModName: quicktime.qts
ModVer: 7.55.90.70
Offset: 009fd1a7
I tried on another PC. Same crash. It seems either the problem is on the iPod Touch side, or some more general problem with iTunes.

ITunes freezes when iPod classic is connected

Since downloading version 7.7 iTunes freezes every time I plug in my classic iPod. The program does not recognize the device and, if I am playing a song, it finishes he song and then stops completely. I'm pretty sure the problem is with iTunes. Had no problem with same mac & iPod for 18 mos. I don't have access to another mac, but the two window machines I've connected to with the same USB line recognize the iPod. Any ideas? Merci.

I have this same problem with new version 7.7. We have like 30 gigs on the 80 gig ipod and I hear that it may take itunes up to 40 minutes to respond to this large of an ipod?!? Help ITUNES!!

Ipod Classic 160GB connects but does not sync to new itunes

I'm having a lot of trouble after installing the latest itunes. My iTunes picks up the ipod as a device but will not sync with it. I've tried to just sync it, ive shut down itunes and turned the ipod off and tried, i've ticked the box that says "convert higher bit rate songs to 128kps AAC" and tried to sync and unticked the box and tried as well. I have also tried going to File ->Devices->sync, and the sync button is shaded so i can't click on it. I have also reset it to factory settings and tried. I'm out of ideas, does anyone else have any?

Hello DeclanConky
Check out the article below to troubleshoot if it is software or hardware. Try starting up in Safe Mode or try it out in another user. Also when you removed iTunes, did you remove the other associated files Apple in the specific order indicated in the second article? Let me know if this works out or need to continue troubleshooting.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

Why doesn't my Ipod classic 160gb connect to my itunes so's I can back up the songs on my ipod???

All my music is on my Ipod. Have a new computer (Windows 8) with a some music. Want to back up my Ipod (like I used to 4 years ago) to disc and put it into my itunes library and as I add, I put new music to disc. Computer see's Ipod but won't let me do a back up. THE THE **** WITH THIS NEW VERSION??? :^0

There's nothing new about this with the latest version of iTunes. You have never been able to "back up" from an iPod to iTunes. Your music should be in your iTunes Library (and it's the Library that you should have backed up), what happened to it?
If you do have access to the old Library, copy it onto an external hard drive and paste it onto your new computer. Copy the complete iTunes Media folder.
If you don't have access to your old iTunes Library, then your options are to attempt to recover the music from the iPod, or re-build your Library from scratch.
To attempt recovery from the iPod, see this tip from user tt2; https://discussions.apple.com/docs/DOC-3991 which includes a list of software that can help you.
To re-build the Library from scratch, any songs you have purchased from the iTunes Store should be downloadable again. Sign into your account in the store. (Some countries don't have this feature though.)
Digital (MP3) songs purchased through Amazon should also be downloadable again, by signing into your Amazon account. Any other MP3 stores should offer the same faciltiy.
For any music imported from CD, you will need to import it from CD again.

After I updated my Ipod Classic 160GB, Why wont it Sync with Itunes 11?

after Updated to Itunes 11, Why wont my Ipod Classic 160GB connect to Itunes 11... Ive tried every routine and step to get it working and it will not Work, Ive tried Resetting it everytime I reset it the only thing it will do is Display the APPLE sign intill the Ipod Dies. Ive Tried Disk Mode and it won't do anything accept say "Ok to Disconnet". It will Not show or connect to Itunes...
Are there any other Options?

Do one of the following:
> Restart your computer
> Restore your iPod
> Uninstall & reinstall iTunes
> Check on my computer (windows XP) OR computer (windows vista & 7) and see if your iPod shows on there (Windows Only)
I'm not a Mac user so I'm not completely sure if this gonna help.

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features of those two? I just want to add a feature. Thanks

Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
iTunes Store: Associating a device or computer to your Apple ID

I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
Please advise.

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

Error -50 & -69 When trying to sync music Ipod Classic 160gb

Hi everybody,
I recently installed an x64 version of Windows 7 Ultimate. I have an Ipod Classic 160gb (late 2009), and i am trying to sync it to my itunes library. However, everytime i do so, it will copy across a few songs (a different number everytime, no more than 500 though) my Itunes freezes up (as well as the ipod). After a while, once it "comes back to life" i get either "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-50)." or "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-69)".
Here is what i have tried:
Enable Disc Use - No Luck
Uninstall / Reinstall Itunes + Rebuild of Library - No Luck
Uninstall Itunes, reinstall + Rebuild Library on Previous version (9.2) of Itunes - No Luck
Kill APSDaemon.exe While synching - No Luck
KIll all other Apple Services + Processes - No Luck
Uninstall Antivirus - No Luck
Reformat Ipod - No Luck
Create a Virtual x32 environment of Windows 7, and recreate my library using the latest Itunes - No Luck
Virtualize a Mac environment, and try on there - MAC OSX doesn't allow virtualization on a Windows "Base" (what a piece of ****) - SO, no luck
Media Monkey Transfer - freezes up like a dead body, then just crashes.
Manually transfer - Work sometimes, doesn't work otherimes. Seems to be Random.
I know you are all going to say "oh, the song it get stuck on is corrupt". Well, it isn't. The song plays fine in Itunes if i go to investigate. When i go to my music "source" it is an actuall file, with an actual file size. I can also play it with VLC media player as well.
Sync with my Dad's IMAC - Success. My Dad has 5.5gb of music (more than 500 songs). Although Ipod did get seem to get stuck on a couple of songs, it succesfully sync'ed
Use Sharepod - Success (although, i have 2940 folders, and sharepod will only allow me to transfer one folder at a time) - So, No Luck
I know the Ipod is fine because if i Sync via MAC or Sharepod, it will play music fine.Also, before the installation of the x64, it sync'd fine. It would be silly that an Ipod dies because i change my Windows Installation.
Another thing, while in the act of Synching, the IPOD screen displays "Synchronising", then, it will just go to "Connected". On the MAC it stayed as "Synchronising" the entire time.
Basically, i am at my wits end. I have tried everything i can think of. I now have a very expensive paper weight, which is ******** me to tears.
If anybody has any solutions, or ideas, i would love to hear them.
Thanks,
Lachlan

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

Ipod Classic 160GB crashes and reboots during Video playback :S

I recently brought a film on itunes and have watched it on my computer and it works fine, i have also tested its playback on 4 other video ipods but when i try to watch it on my ipod classic it crashes and reboots after about 20 minutes, however i can click the select button and get past the crashing point and the film plays fine. Can anybody help? i also have 4 other films on there that work fine its just this certain point on the movie.
My ipod is an ipod classic 160GB bought on the 14th January 2011

just wondering if you were using Vista ( Nvidia drivers) with SATA drives. I have the same problem as you and i thought it was a problem with my ipod touch. My friend has an ipod touch as well and i tried to copy the file to his ipod and the same problem occurred. played for about 10 minutes and crashed both ipods, sometimes back to menu other times reboots to apple symbol.
I Copied the same file to my ipod classic and there were no problems. played perfectly on my other ipod. I tried 3 other files and same thing happened everytime. I cant get any video files to play without rebooting the ipod touch.
I then copied the same files to my laptop with an IDE hard drive running XP and it works perfectly.
Dont know why or how i can fix the problem but i now only transfer video files on my laptop instead of my brand new super fast Vista PC. could be the PC is trying to transfer files too quickly and they become corrupted somehow. Its very annoying but the workaround works until a solution is found.
hope this helps

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

TS1382 Can my iPod Classic 160GB model MB565LL version 2.0.1 Mac be controlled with my Apple Remote if it is connected to the universal dock and connected to my stereo system

Can my iPod Classic 160GB model MB565LL version 2.0.1 Mac be controlled with my Apple Remote if it is connected to the universal dock and connected to my stereo system

Read this Apple Support Article on Apple REMOTE
Good luck!

Can my iPod Classic 160GB model MB565LL version 2.0.1 Mac be controlled with my Apple Remote if it is connected to the universal dock and connected to my stereo system

Can my iPod Classic 160GB model MB565LL version 2.0.1 Mac be controlled with my Apple Remote if it is connected to the universal dock and connected to my stereo system

Read this Apple Support Article on Apple REMOTE
Good luck!

ITunes 11.1.5 says my iPod Classic (160gb) full when it is not!

I want to say that after iTunes (11.1.3?) my iPod Classic (160gb) will not sync anymore.
I have recently updated iTunes to latest version of 11.1.5 with no luck!
In short, I am using Windows 7 and cannot get my iPod to sync anymore.
I keep getting the error message that my iPod is full and cannot be synced unless I clear some space...and when I say 'space' it wants
another 20gb free to just add a few new albums that I downloaded.
The problem is that I still have 15gb free and IT IS NOT FULL. With a full capacity of 148gb, I have used ~130gb. Even in the info bar it shows the correct usage of space on my iPod and shows that there IS free space.
None of it makes any sense and it is completely in error on behalf of Apple.
Also, I am no novice to PC's and have tried everything short of re-installing iTunes, which I refuse to do.
My current PC build is and has the latest software and hardware available and everything up-to-date.
Any help or suggestions would be greatly appreciated.
If you need anymore info from me then just let me know.
Many thanks

First of all, let's get a few things straight.
me too said:
I purposely created several different threads because I wasn't sure which discussion to enter in and it is my opinion that it fit into any of these categories.
Actually, you posted the same thing into the iPod Classic forum four times, and one additional thread in (if I recall correctly) the iTunes for Windows forum. That's impolite; at best it simply clutters up the forum with unnecessary threads, which can cause other people's valid posts to be missed in the mass; and at worst, you'll get responses to more than one of your threads which will confuse, not just you, but anyone trying to help you. I've seen it happen.
I'll ask again, please refrain from multiple posting.
me too said:
I am also aware that the "other" is my album art.
No it is not.
There is always a small amount of Other on an iPod, but large amounts of Other indicates data that has become corrupted and cannot be used by the iPod.
Your screenshot, which finally confirms the actual message you are getting, suggests that despite what you may believe, you are trying to Sync at lest 22GB of media to your iPod. One album in .wav form would only take up about 700MB, so you have to work out what else is set to Sync. Check the photos pane (just along from Summary) to make sure that there isn't an album of photos set to Sync. Also check the other panes as well, for Podcasts, videos etc. that you may not have realised are set to Sync.
If all else fails, start taking music off your iPod, so that this unknown media can be put on. That way, at least you will be able to see what is being put on that you didn't know about. Then, you can take that off and put back on only what you want.
Let me just make a final suggestion: your comment ...
"None of it makes any sense and it is completely in error on behalf of Apple."
... isn't going to help you in any way. Stop blaming Apple and look for the actual problem. Once you find the problem, and can therefore see the cause, then - if you must - you can blame someone.

PC crashes when ipod classic 160GB connected

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