Pc crashes when Ipod starts to update

It seems that I cant update my ipod due to my pc always crashes every time I have my ipod and Ituned running together in sync updating. Has anybody else had this problem?

are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

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hiya!
a norton internet security dialogue appears saying a windows subsystem is attempting to connect, it is at this point itunes crashes.
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Thanks for the prompt response. I am having major problems. As you suggested I activated quicktime and then updated this. Then my problems got worse as I was unable to find the clips which were originally stored in Adobe photoshop so could not obtain them. I decided to uninstall PREMIUM ELEMENTS and re-download after restarting my PC. Unfortunately it will not install. it aborts part way throughthe installation
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Menu Error 1311. Source file not found and C:\User\Admin\App Data\Local\Temp\wzde 24\data1.cab. Verify that file exists and that you can access it. Retry and cancel
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PS I have 23 GB on C and a full 69 on D
Video is a Sanyo Xacti an MP4 system
Downloaded with still pictures to Adobe Photoshop and then Pics into one folder and videos into another folder and to sub folders
Date: Tue, 26 May 2009 09:42:35 -0600
From: [email protected]
To: [email protected]
Subject: Premiere Elements 7 crashes when I start to edit clips
1) What are you using for source files? Photo? Video? If video, what type of camcorder did the video come from and how did you get it into your computer?
2) How much free, defragmented space is on your hard drive?
3) Is your operating system up to date? (Manually going to Windows Update and adding the hidden or custom updates) Do you have the latest version of Quicktime -- which is critical for running this program with any stability (per the FAQs to the right of this forum)? This is particularly important when running Vista.
http://forums.adobe.com/thread/416585?tstart=0
>

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Pc crashes when Ipod starts to update

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