PC diagnostic tool not working on Satellite Pro L300

When I try executing the Toshiba utility pcdiag.exe I get an error message.
The details of this message say that the 'Fault Module Name' is KERNEL32.dll.
I have uninstalled the original utility programs and downloaded the updated files from the Toshiba website, with the same result - I still get an error message.
What fix is there for this?
Thanks in advance for any suggestions.

Hi
Do you use the Vista OS or Win XP?
I checked the Toshiba European driver page and the PC Diagnostic tool has been published only for the Win XP.
I believe that this issue could have something to do with your installed Windows OS.
First of all you should check if the PC Diagnostic tool is compatible with your operating system and secondly you should update the OS before you would install this tool.
Bye

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Welcome to the Toshiba user forums.
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Being super active is never a requirement

PC diagnostic tool not working on Satellite Pro L300

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