PC doesn't recognize nor charge my Zen Mi

I've 2 zen micro with he same problem.
i connect them to the USB and it doesn't charge the units. When I first connect one f them, it began charging, but a few minutes later the display turns on and freezes. After that anytime I connect the unit it freezes and the PC windows XP (SP) doesn't recognize the device. What can I do?
Very similar thing happened to the other unit....
The USB port works and I use it all the time with other devices as digital cameras.
Thank you

If you installed the v2 firmware you have to change the version of Zen Micro Media Explorer you are using. Go to the downloads page and get the version titled Creative Zen Micro Media Explorer Web Update. But, WMP0 *should* work so this might suggest you have other problems. Try ZMME first and see if this works.

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