Pc don't recognize my ipod touch 4 in windows explorer

my pc don't recognize my new ipod touch 4 in the windows explorer it asks for drivers when i plug in my ipod touch but itunes recognize it i have read in the internet that the ipod appear in windows explorer so i can copy photos to my pc what caan i do to fix it ?

If the photos were synced to the iPod from the Mac you will bee a third-party program like TouchCopy or PhoneView to copy them to the PC laptop.
The image capture/My Computer/photo program will only import photos taken by or saved to the iPod (those in Camera Roll album).

Similar Messages

  • Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

    Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera or something.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all.  I had to uninstall iTunes, QT, AND my sound card and reinstall them all.  Sound worked fine, but now I can't sync my iPod.  Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window.  In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera.  In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed.  There is nothing wrong with my USB ports or cable.  And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!!  You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
    Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
    Thank you.
    Evie

    After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
    (here's a novel idea - fix the glitches Apple.  Or - don't send out updates filled with bugs in the first place)
    Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
    I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

  • Itunes recognizes my ipod touch, but my computer still thinks it's a camera (and the drive only has pictures as a result; no music).

    I recently bought a new laptop with Windows 7, and wanted to transfer my music from my old laptop onto it. Itunes on my new laptop would only let me transfer purchases, and not music that I got from CDs. So, seeing as I didn't have any sort of storage device handy to back up my old itunes library onto, I decided to just transfer my music straight from my ipod touch to my new laptop. I had done this many times before both for myself and for friends, so I was familiar with the process. What you do is you make sure that hidden files can be viewed, and you select "manually manage music..etc" in itunes so your device shows up as its own drive in My Computer. Then you click on that and you should find your music folders. Unfortunately, because my computer recognizes my iPod touch as a digital camera, the folders only had my pictures, and none of my music. I tried to update the driver and change it to usbaapl, the Apple Mobile Device USB driver. However, my device manager keeps saying: "The best driver software is already installed" or something like that. The driver Windows automatically installs is MTP USB device. I've tried uninstalling it but as soon as I plug my ipod back in it just re-installs the wrong driver again. So, is there any fix to this problem or will I just have to go invest in a flash drive to transfer my music?

    Startng wth the iPhone and iPod Touch,  Apple stopped supportng "disc mode" (and that's why your iPod Touch isn't "Aplle format" or "Windows format").  You access the musc, apps, calendars, etc. through iTunes, and you access the photos through the camera interface.
    Windows is not "installing the wrong driver" you are just assuming that the device operates in a way that the newer devices no longer support.  There are some 3rd party aps that will allow you to sync music from your iPod to your PC, but I have never used them so I can't tell you how well they work.  I do seem to recall that XPlay2 was one of the names that supposedly supported doing that though...

  • ITunes crashed and will no longer recognize my iPod Touch!

    My new computer crashed last night while my iPod Touch was in the process of Syncing with my iTunes account.  When it came back up it had to try and recover my iTunes Library. After it did I had to go into my stuff and find all my music and re-add it to my iTunes Library.  That wasn't too much of a problem, I've got back all of my songs, but my apps are all gone and when I try to Sync my iPod Touch with my iTunes Library it gives me a message saying that my iPod Touch is Synced with another iTunes Library and can only be Synced with one at a time so I need to erase my iPod's memory and reload everything from my computer.  The problem is that since it doesn't have any of my apps on there it would completely erase all of my apps and any data I have on them.  So what I want to find out is how I can get it to recognize my iPod Touch again, or if there is a way I can save all of my app data from my iPod Touch and then reset my iPod Touch so that it will recognize it again and then just Sync it again to get all my app data back that would be great too.  I just don't want to lose anything.  I have seen several similar issues but nothing that really seemed to be the right fix for my particular issue so any help will be greatly apprediated!
    Thanks,
    L.M.

    - Transfer itunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can also redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • My itunes will not recognize my ipod touch

    I'm using a Mac desktop and it/my itunes will not recognize my ipod touch. I have resent my ipod and have also done all the suggested things on the apple website and still it is not being recognized, I do not know what else I can do. My macbook will recognize my ipod touch but I don't want to sync it to that itunes since it is already out of date, I want to sync it to my desktop mac where I already have the latest version of itunes, and all the music I want to sync onto my ipod touch. What can I do?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

  • HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

    My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

    Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

  • Itunes does not recognize my iPod Touch using Windows 7 - 64bit

    Itunes does not recognize my iPod Touch using Windows 7 - 64bit. Is this a driver issue? Has anyone else had this problem? Is there a fix?
    Message was edited by: Mark DiGiacomo

    hi sally,
    see if this user tip by Yorkwill helps:
    +In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
    +1. First off you need to have iTunes installed and the ipod touch plugged in+
    +and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
    +matter what it’s recognized as, but it needs to be found by windows).+
    +2. Search for usbaapl in the C:\WINDOWS system folder:+
    +o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
    +o right-click the WINDOWS folder and select ‘Search’).+
    +o type in usbaapl and hit Search – try to ignore the dog!+
    +You should find the driver info in a sub folder of+
    +C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
    +Remember that location (either leave the search box open or copy the folder+
    +name into note pad – you’ll need it later)+
    +If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
    +been installed with the iTunes install and you’ll have to reinstall iTunes.+
    +3. Locate the ipod-camera device:+
    +o Open the device manager, e.g. using Start > Control Panel >+
    +Performance and Maintenance > System > Hardware Tab > Device Manager+
    +o Look for a device called ‘ipod’ - if your ipod shows up as+
    +‘digital camera’ it will be under something like ‘imaging devices’.+
    +4. Update the driver:+
    +o Right click the ‘ipod-camera’ in device manager and click on+
    +‘Update Driver’ – the Hardware Update Wizard will open.+
    +o Check the ‘Install from a list or specific location’ then click ‘Next’+
    +o Check ‘Search for the best driver in these locations’. Un-check+
    +‘Search removable media’ and check ‘Include this location in the search’.+
    +In the text box below type (or better copy and paste) the folder+
    +containing the ipod driver information found in step 1 (in the example+
    +above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
    +then click Next.+
    +You should now see something like ‘Apple ipod device driver’ or so. Continue+
    +installing that device. Once the driver has been installed the ipod will come+
    +to life and iTunes (if you have it open) will show it.+

  • After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • ITunes does not recognize my iPod Touch

    My iTunes does not recognize the iPod Touch , I connect to the computer and not loaded or recognized by the iTunes, I can do? and uninstall iTunes and went back to install, now I can do? Thanks.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • ITunes will not recognize my Ipod touch.

    iTunes will not recognize my Ipod touch.  It attempts to perform a recovery, but must restore first.  but the restore fails, gives my 1604 code.  I have switched cords, USB ports all with no success.  I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine.  Not sure where to go.  One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps.  Pleas advise.  Thanks.

    Try to reinstall iTunes as explained in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • ITunes and my Mac don't recognize my iPod Nano (6th generation) under devices?

    iTunes and my Mac don't recognize my iPod Nano (6th generation) under devices? I have tried rebooting/resetting and reinstalling iTunes already. I have also checked the ports and cables, what can be done?

    Try here.
    iOS: Device not recognized in iTunes for Windows
    Could be your security software and firewall preventing iTunes from recognizing your iPod.
    Disable antivirus software
    Turn Windows Firewall on or off

  • Why ITunes do not recognize my iPod Touch

    Hi everybody!
    I have an IPod Touch and for some weeks, I have big problems with ITunes I can not solve.  Let me explain:
    Initially, it worked fine.  Then one day, decided that ITunes does not recognize my IPod Touch, more precisely it do not read more.
    When I plug my IPod Touch, ITunes tries to read it and then a message appears saying: «ITunes can not read the contents of the IPod xxxx».  Then they told me to restore my IPod to restore the original settings, I tried but it did not work either because after a while a message appears telling me that my internet connection failed while yet it works!!?!!
    Then I tried to solve the problem in the tab «Help» ITunes under «establish a diagnosis» and then the test tells me that there is no IPod detected while my IPod is plugged and recognized in Windows Vista.  It tells me: «ITunes could not connect to the IPod xxxx because the record is missing the match.» What does that mean??
    I also tried everything in the Apple support and nothing worked.  My IPod ans ITunes are up to date.  I even uninstalled ITunes and any Apple product for the reinstalled everything but it still does not work.
    Does anyone can help me??
    I confess that I am discouraged and frustrated.
    Thank you in advance!
    Zazzz
    P.S. Sorry for my English.... I'm French, but I try to speak English for speak with you!
    Bonjour tout le monde!
    J'ai un IPod Touch et depuis quelques semaines, j'ai de gros problèmes avec ITunes que je n'arrive pas à résoudre.  Je vous explique:
    Au départ, tout fonctionnait bien.  Puis un jour, ITunes a décidé qu'il ne reconnait plus mon IPod Touch, plus précisémment il ne le lie plus.  Lorsque je branche mon IPod Touch, ITunes essaie de le lire puis un message s'affiche me disant: «ITunes ne peut pas lire le contenu de l'IPod xxxx».  Puis on me dit de restaurer mon IPod afin de rétablir les  paramètres d'origine, ce que j'ai essayé mais ça ne fonctionne pas non plus car après un temps un message s'affiche me disant que ma connexion internet a échoué alors que pourtant elle fonctionne!!?!!
    Puis, j'ai essayé de résoudre le problème dans l'onglet «aide» d'ITunes sous établir un diagnostique et là, le test me dit qu'il n'y a aucun IPod détecté alors que mon IPod est bien branché et reconnu dans Windows Vista.  On me dit aussi: « ITunes n'a pu se connecter à l'IPod xxxx car l'enregistrement du jumelage est manquant».  Qu'est-ce que ça veut dire??
    J'ai aussi tout essayer dans le support d'Apple et rien n'a fonctionné.  Mon IPod et ITunes sont à jour.  J'ai même désinstallé ITunes et tout les produit Apple pour tout réinstallé mais ça ne fonctionne toujours pas. :-(
    Est-ce que quelqu'un peut m'aider??!! 
    J'avoue que je suis découragée et frustrée.
    Merci d'avance!
    Zazzz

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.

    My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer.  It has worked great for many days until today.
    I’ve tried two different Apple cables.
    I’ve tried different USB ports on the computer.
    I have rebooted both the Mac and the iPod.
    I’ve wiggled the cables and checked for dust in the connectors.
    The iPod charges using this same cable connected to wall wart.  That’s a good sign.
    Both the Mac and iPod seem to work fine separate from each other.  They just won’t talk anymore.
    Mac mini
    1.83 GHz Intel Core Duo
    OS 10.4.11
    iTunes 9.2.1
    iPod Touch 32GB, version 3.1.3 (7E18), model PB533LL 

    I found this possible solution on another support thread, so I tried it.
    turn off iPod
    hold Sleep and Home buttons to start it.
    When Apple appears, let go of Sleep button, but keep holding Home button.
    When screen goes blank, let go of Home button.
    Connect cable and check iTunes to see if it has conencted.
    This did not work for me.
    I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
    I connected them with the cable, and it works like normal.  :-)

  • My computer will not recognize my ipod touch anymore. When I plug it in it says the USB device attached to this computer has malfunctioned and windows doesn not recognize it.

    My computer (PC) will not recognize my ipod touch anymore. When I plug it in, it says the USB device attached to this computer has malfunctioned and windows does not recognize it. I have tried attaching the same cord and ipod to a different computer and it is recognized by our mac. I have tried restarting the ipod, downloading all updates on my pc, restarting the pc, etc. Nothing has worked. Please advise.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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