PC freezes when I try to sync movies

WHen I connect my iPhone or iPad to my PC, it crashes when I press the iTunes movie tab. I have uninstalled/reinstalled iTunes and spent over an hour on the phone with apple support. Any ideas????

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Hope this helps.

Similar Messages

Why does my itunes keep freezing when i try to sync music on my iphone

my itunes keep freezing when i try to sync music to my phone. i just bought a new computer and authorized it to my itunes account. HELP ME PLEASE!

Hello Malanakate33,
Thank you for contacting Apple Support Communities.
The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jeff D.

New OS download to my MAC mini, my iPad freezes when I try to sync it.

New OS download to my MAC mini, my iPad freezes when I try to sync it. HELP!

Go to
http://support.apple.com/downloads/
Find and download the 9.1 updater. Run it. Then Run Software update again.
Regards
TD

ITunes Freezes when I try to sync my new iPod Touch

I can't sync my new iPod with my iTunes library. I have posted in the iTunes forum, although my title says that I have solved the issue. It isn't, so I'm contemptlating reposting.
I bought a 64gig iPod Touch the other day to replace an old broken iPod. When I try to sync it with my main iTunes library, after a short while (5-500 songs) iTunes freezes and won't shut down. I have on a couple of occasions got a message saying the the computer can't write to the iPod, or the iPod isn't responding, or an "Unknown Error".
It seems to work fine with my laptop.
I found a page on fixing "Unknown Errors" and have tried most of the suggestions.
I've tried:
*) Uninstalling and Reinstalling iTunes several times
*) Resetting and restoring my iPod several times
*) Updating my drivers - they are all up to date apparently
*) Stopping all unnecessary programs and services from running on start up
*) Creating a new user account and trying to sync my iPod from there. I have successfully managed to sync the iPod with a small number of songs or a film on my own account, so I need to test it with a fairly big library. I copied my main iTunes library into iTunes on the new account. The sync hasn't worked (although it is syncing the same files).
I found a post with a google search that suggested it could be a power drain on my USB port / Bus, or somet fhing like that. Not sure exactly what that means, but it sounded plausible. I have recently upgraded my graphics card.
I did also see a solution posted that suggested formatting the iPod using My Computer and the iPod icon, but I can't imagine that would do anything more than the restore iPod option in the iPod menu?
Can anyone help? Getting a bit fed up now... I've had the iPod a couple of weeks and have barely been able to use it yet.

Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

Itunes/ipod freeze when i try to sync my ipod

yesterday i downloaded the most recent version of itunes. i successfully synced my ipod the first time. but now when i try to sync my ipod, itunes freezes up and eventually quits sync-ing.
i've restored my ipod twice, but it hasn't helped -- each time i trying to sync the ipod, it will begin the process, but freeze after 7-30 songs of 2200.
and now i just tried to scroll through my ipod songs to see how many were actually there, and it froze up.
please help. thanks.

I'm having an similar problem after updating to iTunes 7.1.1.5, Windows XP. I'm using a 3rd Gen 40G iPod. I have reinstalled iTunes several times and restored the iPod so that all data in it has been erased. When I try to synch the iPod to iTunes, first of all it copies very slowly, and then, it will fail after about seven or eight songs and I get the error message that the synch failed due to an unknown cause (error -124). I am able to eject the iPod and iTunes appears to work correctly. I've tried this several times and the same error keeps occurring.
3rd Gen iPod with click wheel Windows XP

Why does my Itunes keep freezing when I try to sync my Ipod?

Hello,
Everytime I try to rearrange my music or take music on or off my Ipod Nano my Itunes freezes up and I am unable to sync my new music to my Ipod. What is going on? I have uninstalled and reinstalled I have reverted my Ipod back to factory settings and yet it still freezes when I try to add or take music off the Ipod. What other suggestions should I do?
Thanks,
Sarai

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

Itunes freezes when i try to sync my itouch?

My itunes works fine, but freezes whenever i try to sync my brand new ipod touch. it says it starts to sync the first song but then itunes freezes up. i have all the current itunes software and like i said the ipod is brand new. i tried turning off the firewall and security options but it still doesnt sync.

Yes I have had a nearly identical experience. Purchased a new iPod Touch - 2/15/2011. Connected it to my IBM Windows XP machine (SP3, latest updates, well maintained) that has served 4 other iPods (1 shuffle, 3 diff generation nanos, 1 classic, and a brand new nano purchased for Christmas 2010) flawlessly - no problems whatsoever
When attempting to sync the iPOD touch it (usually) goes through to step 4 - finishing sync, lists out the first song and hangs iTunes (I get 'not responding' with CTL-ALT-DEL). When I leave it overnight it times out and I get (iTunes unknown error -20). I called Apple tech support and between my tech knowledge and them here is what I have tried:
- rebooted computer
- reset iPod touch
- uninstalled/reinstalled iTunes & other SW in sequence
- switched USB ports
- deleted songs which it was 'hanging' on
To add to the fun:
....This same iPod touch when connected to my son's Lenovo laptop computer running Windows 7 syncs perfectly - no problemo
....The new Nano (Christmas 2010) syncs perfectly to this same Windows XP iTunes library
....If I try to sync the iPod Touch to other iTunes libraries on the Windows XP machine, it hangs...
Update from yesterday: I went to the genius bar and they handed me a replacement iPOD Touch. Reesult ?? same problem...
Help ! Any other ideas out there ???

Itunes freezes when I try to access movies or tv shows

I recently got a new laptop with windows vista. I installed itunes and dowloaded itunes 7.5, then I transferred all of my music, and vidoe files onto my new notebook. I can play music, go to the online store and make purcahses without any issue, but When I try to access my movies or tv shows itunes stops responiding and I have to use task mananger to close it. Any advice would be great thanks.

Hmm...I've had a similar problem where only some of my TV Shows would sync. What I did to correct it was click on the TV Shows tab in iTunes and made sure that all shows where synced instead of just unwatched shows. That seemed to do the trick with my situation.

Itunes 11.1.1.11 freezes when I try to sync 4s and ipad Windows 8

I have recently update all my devices to os7 and now every time i connect any device (I phone 4s or Ipad 3rd gen) to my computer and try to change any setting itunes freezes and I have to force a shut down. Itunes acts normal until I connect a device and try to sync or make any changes. What would be the cause of this?

Here is the fix:
1. If frozen iTunes is open and iPhone is connected, right-click the task bar and select Start Task Manager.
2. Click on the Processes tab.
3. Look for the process distnoted.exe *32 entry.
4. Right-click and select End Process.
5. iTunes will now unfreeze.
6. Close iTunes and disconnect iPhone. Wait 15 seconds.
7. Reconnect iPhone. iTunes will launch automaticallly like it should and your iPhone will begin to sync like it should.
There appears to be an incompatibility issue with Apple's distnoted.exe process and maybe 64-bit OS's. All I know is that this works everytime although there doesn't appear to be a permanent fix to this issue. You may have to repeat these steps everytime you reboot your computer or update iTunes.

Itunes keeps freezing when i try to sync my ipod to it....

Every time I try to sync my Ipod to Itunes it keeps freezing. I tried using wi-fi and usb way and it gets to step 3-4 and freezes, How do I get my Ipod to sync without it freezing.

Hello aczett,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Itunes freezes when i try to sync apps

when i push the sync applications box i tunes stops responding

Hi ,
Your Itunes freezes because you have too many apps (100+) . Which takes longer to load because it has to check for updates . Give it a few minutes to load . Open your browser and explore while its loads , check it every 2 minutes.
Good Luck! & be PATIENT.
With Love ,Yesey12(:

My Itunes keeps freezing when I try to sync it HELP!

After the new update my itunes keeps freezing everytime I connect my Ipod it will get through half of the syncing and then it freezes!!!!
So I closed it down and restart it it will freeze again. All I wanted to do was added new music onto my Ipod it when pear shaped!! I mained to reset it and I got all the music that I had purchased re-downloaded but that's only 42 songs! ALSO when any music does get on there the Ipod wouldn't let it play and the thingy sign has a cloudy colour to it!!!
HELP!!!!

Try here. It also containes a link for XP
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

ITunes freezes when I try to sync iOS devices

This problem started about 6 weeks ago - I believe before iTunes 10.4 even came out. When I plug in either my iPhone 3GS or iPad 2 to sync, iTunes (Windows 64 bit) just freezes. The only way to unfreeze it is to unplug the device. Typically I have to restart iTunes several times, and/or connect, disconnect, and reconnect the device several times before I can get a device to sync. It makes no difference if I connect the device with iTunes running, connect the device to launch iTunes, or launch iTunes with the device already connected. I am always able to get the device to sync, eventually, but if I disconnect the device after syncing (e.g. iPad) and immediately connect the other device (e.g. iPhone) to sync, iTunes will freeze again. I'm fed up with this. This morning it took me 30 minutes of frustration to sync my iPad - a process that should take 30 seconds. I've tried uninstalling and reinstalling iTunes but that didn't fix the problem. I've tried switching cables but that didn't fix the problem either. I have searched this forum and also the internet and have not found anybody having this exact issue. Help!

Here is the fix:
1. If frozen iTunes is open and iPhone is connected, right-click the task bar and select Start Task Manager.
2. Click on the Processes tab.
3. Look for the process distnoted.exe *32 entry.
4. Right-click and select End Process.
5. iTunes will now unfreeze.
6. Close iTunes and disconnect iPhone. Wait 15 seconds.
7. Reconnect iPhone. iTunes will launch automaticallly like it should and your iPhone will begin to sync like it should.
There appears to be an incompatibility issue with Apple's distnoted.exe process and maybe 64-bit OS's. All I know is that this works everytime although there doesn't appear to be a permanent fix to this issue. You may have to repeat these steps everytime you reboot your computer or update iTunes.

Itunes 10 freezes when i try to sync 4th gen ipod touch

My computer freezes every time itunes start on some gapless thing, so i cancel that before it reaches that certain song. But when i connect my ipod to the computer, it freezes at the start of step one of five on the backup part. What should i try to do?

Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

ITunes freezes when I try to sync iPod

I have a 80GB iPod Classic and I just recently switched from a PC to Mac. Ever since the switch I haven't been able to sync with my iTunes library. I plug the iPod in, it recognizes it, begins syncing, and after 50 or so songs everything freezes. At this point all I can do is unplug the iPod (which I know is bad for it, but I have no other option - I've tried waiting several hours and it doesn't unfreeze).
During one of my attempts, I was able to update my iPod software and re-format it to Mac, so I know that is not the problem. I have tried resetting my iPod as well.
Thanks in advance

I have always had this iPod with Mac, but having the same exact problem. It seems others are too, but nobody has any suggestions. Apple doesn't seem to offer any updates or patches even though i've reported this problem at least 20 times. Guess we're screwed.

PC freezes when I try to sync movies

Similar Messages

Maybe you are looking for