PC Hardware Testing Utility.

I need to identify an annoying intermittent fault. Does anyone recommend any
free hardware testing utilities? I suspect a motherboard fault.

On Thu 21 Mar 2013 12:53:07 PM CDT, Arthur wrote:
Thank you - no capacitor or hard disk or memory problems.
"malcolmlewis" wrote in message
news:[email protected]..
On Wed 20 Mar 2013 08:50:24 AM CDT, Arthur wrote:
I need to identify an annoying intermittent fault. Does anyone
recommend any free hardware testing utilities? I suspect a motherboard
fault.
Hi
For memory memtest86. Looked at the motherboard, not 'bulging
capacitors'? Harddrive?
Grab an openSUSE LiveCD and boot that up to run smart, memtest etc.
http://software.opensuse.org/123/en
Hi
Did you try a live cd for awhile?
Not heat related, cpu needs new thermal paste?
Else your down to power supply.... or Motherboard replacement....
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.3 (x86_64) Kernel 3.7.10-1.1-desktop
up 11:18, 3 users, load average: 0.08, 0.06, 0.06
CPU Intel® i5 CPU [email protected] | GPU Intel® Ironlake Mobile

Similar Messages

What is the best hardware test utility for my macbook pro?

I'm familiar with Apple Hardware Test which is available by pressing the 'D' key before the gray startup screen appears, but what about other 3rd party utilities? Are any of them better than A.H.T.? For instance how does ToolTech Pro 6.0.6 compare with A.H.T.? Additionally is DiskWarrior any better than using the apple's built in disc utility (cmd + r upon startup or in utilities folder)?

Thanks for the advise Linc Davis. I just spoke with a technician a moment ago who confirmed some of what you said. He told me that Disk Warrior is, as you said, for software related issues, but for hardware related issues they use Vilitans Software called Smart Utilities which is helpful in diagnosing any hardware related problems with a hard drive. He also informed me that there are no utlities, that he knows of, outside of what Apple Service Centers provides have that is any good for any other form of hardware diagnostics.
The reason I've posted this is in hopes that there was something I could buy and use in the future when I don't have easy access to an apple store and for use now since I'm having trouble with my system periodically crashing during it's sleep mode. I would really like to figure out why. I've checked the hard drive already with the apple disc utility and it's fine, but I'm still getting the crashing so that's the other reason I was hoping to obtain this utility, but it's clear I should wait till I get to an apple store or service center to resolve this problem appropriatly.

I have an iMac mid 2010. After Disk utilities said the drive was corrupt, I ran the hardware test (extended) 3 times. No problems. I than ran Disk utility again and got 2 messages in red-keys out of order, and --Volume corrupt, can't be repaired. I tried

I have an iMac mid 2010. After Disk utilities said the drive was corrupt, I ran the hardware test (extended) 3 times. No problems. I than ran Disk utility again and got 2 messages in red…keys out of order, and ……Volume corrupt, can't be repaired.
I tried to do a system install, but message said…disk can't be changed. Will a complete erase and install fix this ?
Everything is backed-up.

There's hardware and software.
Your drive could physically be in good condition but something has caused the file structure to be messed up (it just happens sometimes). The directory that keep track of files is corrupt. Disk Utility can help determine if that is the issue. In some cases it can repair the problem but it cannot do it to a drive that is being used to boot the system while you are doing that. You have to boot from another drive. Some things DU cannot repair and you need to try a stronger utility such as Diskwarrior.
A failing hard drive (one with mechanical issues) can be a cause of file structure issues but this is by no means always the case. Apart from looking at the SMART diagnosis feature of Disk Utility (and smart isn't totally reliable) there often isn't a way to tell if a drive is failing until it suddenly happens, which is why you need to maintain backups.
In your situation it does sound serious and not just minor directory corruption. You can try erasing (formatting) the drive, You may need to do this if it is really corrupt, in which case there could be underlying physical issues. I use old technology but if you have the patience you can try erasing the drive with the security option of writing zeros once (don't do more unless you are going on a 3 week vacation). This makes the drive not simply assume everything is okay by forcing it try every part of the drive by writing data. If something is gong wrong you may find it marks a lot of bad sectors, or flat out refuses to format. Then you know you need a new drive.

MacBook won't boot after trying to repair with Disk Utility. Cannot boot in Safe Mode. Just powers down after about 5 minutes. Apple Hardware Test says error 4SNS/1/40000001:IG0C-0.265 But I cannot find anything on the net about it. MacBook 4,1 Intel.

Hello Everyone,
I am in dire need of assistance I am hoping someone could provide. I have a MacBook 4,1 with Intel Core 2 Duo processor 4GB Ram. It is taking over 10 minutes to boot up past the gray apple screen when I turn it on. First I cleared the PRam (?) then I checked the disk using Disk Utility Verify, and it said the disk needed repairs. So I ran the disk repair and it said it was unable to fix the errors on the HD.
I did a little research and tried booting into the Single User mode, then running /sbin/fsck -fy. It said that it found errors but could not fix them. I ran it two more times as suggested and got the same result each time. I then tried rebooting and now instead of taking 10 minutes to boot up, it takes about 5 minutes on the gray apple screen and then just turns off. I started in Verbose mode to try to troubleshoot the error and it appears the last thing to come across the screen before power down is a message "Apple Yukon 2: RxRingSize <= 1024....etc".
I decided next I would run the Apple Hardware Tester. The test came back with an error code "4SNS/1/40000001:IG0C-0.265". I am very good at searching the web but I could not find any errors that had the IG0C or IGOC or any combination at the end, but plenty of 4SNS/1/40000000(1) errors with different endings. From what I can tell people are saying anything with 4SNS/1/4000000 is a logic board failure, but this computer was literally just booting this morning until I did the /sbin/fsck -fy.
Any suggestions are welcome and appreciated.
Thank you for your time.

You've a couple of issues .... when Disk Utility tells you it can't repair a drive, if the error is a soft error, like an invalid tree or node, Disk Warrior (or TechTool Pro) can handle it. However, if Disk Warrior (or TechTool Pro) can't handle it, you can erase and write zero's to the hard drive and restore to it, or you can buy a new hard drive. Sometimes running SMART Utility can provide additional insight into the health of the hard drive.
THe 4SNS error is a sensor error. You could install iStat Pro to see if something is indeed getting too hot or remaining room temp or less. You may need to take it into an Apple shop so they can use their thermal diagnostics to test and isolate it further.

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard (via my MacBookPro), either from the HD or DVD drive. Can't get it to run Hardware Test. Disk Utility says disk OK - files are there. What can I do?

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard. I erased and re-installed by putting the iMac in Target Disk mode and usin my MacBookPro as the host. But after numerous attempts I still can't get it to boot either from the HD or DVD drive. I just get the white screen after the wheel stops spinning. I can't get it to run Hardware Test - just get the white screen. If I use Disk Utility via my MBP it says the disk appears OK. All the Snow Leopad files appear to have been installed. What can I do?

Hi-NRG Bwoy wrote:
I erased and re-installed by putting the iMac in Target Disk mode and using my MacBookPro as the host.
Reet the SMC and the PRAM
 Cheat sheet to help diagnose and fix your Mac
Perhaps you installed the wrong version OS X onto the iMac, you can't use the disk from another Mac.
clean the disk.
If it's not working then use this method to create a bootable 10.6 USB from the iMac machine specific 10.6 disk or the 10.6.3 retail disk on your other Mac, use it to boot the iMac with.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
How to erase and install Snow Leopard 10.6

I have an imac running OSX leopard 10.5.4, and a flashing question mark comes up on the screen. I opened disk utility, and in the sidebar my hard drive is not there. I also did the Hardware test supplied with the install CD, and "no problems were found".

note: I have not done the extended hardware test yet.

Can we assumed that the Disk Utility you used was not on your hard disk? If it was on the hard disk you can ignore most of the advice here and we should start again.
I am am a retired Electrical Engineer with many years electronics and IT experience and advise that whilst it is likely that the hard disk has failed and may never work again this may not necessarily be the case.
Do you normally hear or feel the disk running and has this changed?
Have you moved, dropped or hit your Mac while the disk was rotating? - never good for disks.
Even if the disk is not rotating it may not have failed - there could be an imperfect connection, damaged pcb track, a Mac electronics failure such as disk power etc.
The disk could be working mechanically and there could be a break in the data route to or from it etc.
Getting at disks inside some Apple assemblies can be tedious but probably not as bad as you may think - Google for instructions and pictures.
Much may depend upon how important information on a troublesome disk is. Even with a totally dead disk 90% of data can normally be extracted - ocasionally I have been lucky enough to do this at home - a few years back several experts were offering to to this for about 1,000 USD.
Trying the disk in another enclosure was good advice.
You could try gently moving your powered up Mac to see if anything changes.
It is technically possible for a software (unlikely as issue still exists booting from DVD I assume) or firmware issue to cause your symptoms so it might be wise to try every type of reset you can find before going any further. Firmware normally resides within the electronics - it often affects booting and power supplies etc.
Good luck.

Keychains, disc utility and hardware test

(this might well be moved to a new topic)
I had three certificates in an old keychain on my 11inch mid 2011 MBA, no idea what they were or what they were for but one had expired (it was dated 20 June 2012 - when I bought my machine - so had probably expired in a year), one was valid and one was not trusted. Maybe a bit of a silly question to ask given I don't know what they were for but would they have been critical to running my machine? (it's working fine right now so probably not)
What is the meaning of the following keychain items/what do they do:
accounts.google.com
Apple Persistent State Encryption
Chrome Safe Storage
com.apple.ubiquity.peer-uuid.0A060ABD-5720-4425-A778-32F5C693DE8B
daw.apple.com
id.apple.com
Apple Code Signing Certification Authority
com.apple.kerberos.kdc
com.apple.systemdefault
Software Signing
Do Disc Utility and/or Hardware Test ALWAYS show up anomalies in hardware/software, or is there more than meets the eye in some cases?
Any help and advice appreciated - thanks!

tragicallyhip:
My previous response will check for software filesystem/directory errors on our HDD. In re-reading your post, you may have a hardware issue. If you are able, boot from the Apple Hardware Test disk that came with your computer, and run the extended tests in a loop by holding down Ctrl + L during the tests. Let it run for a while, several hours if necessary.
cornelius

Disk Util"Filesystem verify or repair failed"& failed hardware test w/CD

Calling all mac gurus...
My trusty MacBook Pro is starting to play up. i.e. crashing unexpectedly & at random, no particular program can cause the screen to dim and a box come up in different languages saying you must restart with a pic of the power button.
the probs started around/after I deleted XP from the laptop, and ran the system upgrade(from 10.5.6 to 10.5.7)
Disk Utility: I run the verify disk on the system volume. results with error:
2009-08-08 17:46:04 +0100: Verifying volume “Macintosh HD”
Starting verification tool: 2009-08-08 17:46:04 +0100
2009-08-08 17:46:04 +0100:
2009-08-08 17:46:05 +0100: Performing live verification.
2009-08-08 17:46:05 +0100: Checking Journaled HFS Plus volume.
2009-08-08 17:46:05 +0100: Checking Extents Overflow file.
2009-08-08 17:46:05 +0100: Checking Catalog file.
2009-08-08 17:46:30 +0100: Invalid extent entry
2009-08-08 17:46:42 +0100: 2009-08-08 17:46:42 +0100: Incorrect block count for file CACHE_003
2009-08-08 17:46:42 +0100: 2009-08-08 17:46:42 +0100: 2009-08-08 17:46:42 +0100: (It should be 279 instead of 282)
2009-08-08 17:46:42 +0100: Checking multi-linked files.
2009-08-08 17:46:58 +0100: Checking Catalog hierarchy.
2009-08-08 17:48:28 +0100: Checking Extended Attributes file.
2009-08-08 17:48:28 +0100: Checking volume bitmap.
2009-08-08 17:48:28 +0100: Checking volume information.
2009-08-08 17:48:28 +0100: 2009-08-08 17:48:28 +0100: The volume Macintosh HD needs to be repaired.
2009-08-08 17:48:28 +0100: Error: Filesystem verify or repair failed.2009-08-08 17:48:28 +0100:
2009-08-08 17:48:28 +0100: Disk Utility stopped verifying “Macintosh HD” because the following error was encountered:
Filesystem verify or repair failed.
2009-08-08 17:48:28 +0100:
I have also run a hardware test after the disk verify didn't work from the install cd.
results on hardware test:
Last Run: 3/08/09 4:24 PM
Version: 3A134
Test Suite: Extended Test
Loop Count: 2
Result: Failed
Failure code: 4MEM/12/40000000: 199640c8
Any help would be much appreciated. as I use this Laptop for work, and cant really send it away anywhere to be fixed.
Message was edited by: Mß

Mß wrote:
so, I have done re-install from the OSX disk - the first time it failed. I think because I selected the option to keep the user profiles/settings etc, may have been a conflict between vers on OSX CD and vers on HDD? I don't know.
No, it can do that. There are clearly other issues.
anyway an error came back saying the disk was corrupt
The install disc or the HD?
now I thought that sorted it. but after doing the updates. and then going to repair the disk permissions/repair the disk it came back with same error. and also the hardware test is still failing.
The system will never be stable until the HD directory is repaired.
- is the version of the hardware tester I have not compatible with the OS or the firmware i have upgraded to? or does the tester just check the integrity of the hardware regardless of firmware & os vers.
If this is the AHT disc that shipped with your MBP, it is fine, regardless of what OS you have installed.
I really would prefer to not start from scratch again. But could this be an user account problem?
No.
I'll set up a new usr acct and use that for a while. just a pain to bring the files over from my current usr acct to the new one.
I believe that's a waste of your time. As has already been stated, at least one of the issues is the damaged HD directory. Until/unless that is repaired, what you install on the HD isn't going to work correctly, if at all. The big question is, is some other part of the hardware causing the directory damage, or did the directory take a freak "hit" and repairing it will resolve things? It's quite possible that bad RAM or the logic board could have caused the directory damage. You're either going to have to bring it in to an Apple Store "genius" bar and see how much they'll test for free, or do some things yourself. For things you can do yourself, apart from trying one RAM module at a time, and running Repair Disk repeatedly (I don't think that's going to do it), you're going to need to either get your hands on Disk Warrior (or comparable utility), or a different HD, or try the HD in an external enclosure, or get your hands on some different RAM to try.

Apple Hardware Test OR Disc Utility

Hello -
My HD is running VERY slowly and continually crashing programmes.
I ran the Apple Hardware Test and my HD passed with flying colours!
But... is this different from Disc Utility?
Are they on the same iBook Software DVD?
Please help - many thanks.

Look in the utilities folder under applications, it should be there by default since its installed with every copy of OSX. Then repair permissions, that can help speed things up. Also how much space is left on your hard disk. As it gets full it may slow down a bit as it searches the drive for your data. Also disk utility will be under the utilities menu or the Apple menu (not sure which at this moment) when you are running from the OSX install disc. Also how much RAM do you have, if you have limited RAM and try to run a lot of programs at the same time you might experience slow downs.

Massive stability issues - Disk Utility repair failed, hardware test failed

Hi,
I am having massive stability issues. The installer will not install anything, programs are quitting randomly, and it is getting very annoying!
I read through a lot of posts and I have attempted to:
Repair my disk using the install cd: but that failed.
I did a Hardware test: but i had an error relating to fonts (?), couldn't see anything on the screen and I couldn't do anything.
Is there something else I could do that I haven't tried?
I have had my PB for a little over a year and have had no issues like this before. All of these issues seemed to start when I was playing a game and it suddenly just quit; I then couldn't go back into the game or re-install the game.
Help!!
12" Powerbook G4 1.5Ghz Mac OS X (10.4.6) 768 RAM

Hi, Dan.
You wrote: "Repair my disk using the install cd: but that failed."That's a big problem. You won't get very far until the problems noted by Repair Disk, the function I presume you ran based on your description, are sorted out. It's possible the hard drive has failed.
If the Apple Hardware Test failed, that's another significant problem. If it produces messages you can read that describe the failure, write them down. The machine may need to be serviced by an Apple Authorized Service Provider.
As to your next steps, first run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified to see what's up with your disk and if anything can be done to correct that.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

MBA (mid-2012) SSD failure after 8 weeks Hardware Test

Brand new MBA mid-2012 (8GB RAM, 128GB SSD running ML 10.8.0).
Failed to startup - Apple logo on grey screen appeared, then the spinning gear wheel, then a blank screen, then the spinning gear wheel, then a blank screen, repeating ad nauseum...
I reset PRAM and SMC - no change
I opened in Single User Mode to run fsck - no change, then in Verbose mode to see what messages appeared (flashing messages of appleid verification timeouts)
Disk Utility - no problems detected
DiskWarrior - no problems detected
Tech Tool Pro - (1) SMART check picked up 7 SSD failures/errors:
[Wear Levelling Count, Program Fail Count(total), Erase Fail Count (total), Power-off Retract Count, Media Wear Out Indicator, Total LBAs Written and Total LBAs Read all 7 FAILED], remainder of SMART tests passed, and SSD PASSED SMART check.
Then (2) Surface Scan checked all 236+million blocks, NO BAD BLOCKS identified/detected.
Very strange indeed!! - booted into Recovery Drive, verified and all ok, no problems starting from this partition! Problem lies on normal boot partition (of course...!)
Was able to boot from external ML HDD and was able to pull all files off Air (interestingly Carbon Copy Cloner reported one text file sitting on bad block and was unable to copy/clone)
Time to get serious: Spoke with Apple Tech here in Australia late on a Saturday pm (thanks Olin!)
Ran Apple Hardware Test in Extended mode [took me back to System 7 days with very old icon!!] - took around 1hr and reported error "4HDD/11/40000000 SATA(0,0)" so it looks like new MBA is heading back to Apple!
I am thinking about re-installing ML from the Recovery Drive in case I can get the MBA running again to make sure I have all my file backed up, but it looks like an 8 week old MBA is no more...
anyone else seen this in mew MBAs? would hate to think I am the only one! plenty of other discussions around this error on HDD machines, but haven't found anything for this error for a SSD.

I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 GB flash drive MacBook Pro notebook, running 10.8.2
I have noticed that if I run the extended hardware test while connected to the power supply I do not get the error 4HDD/11/40000000:SATA(0,0) but if I run the same test while on battery power I get that error.
Does the same happen to you?
Any idea of what the problem is?

Macbook dies after 2008-005 security update: even hardware test not working

My Macbook no longer boots after installing security update 2008-005. Behaves as if HD is dead, AND as if boots from SuperDrive are broken too.
Sequence of events:
1. 10.5.4, Software Update notifies me of update.
2. I permit it. Immediately requires a reboot.
3. Go away for several hours.
4. Upon return, I notice the Leopard outer-space background.
5. Spinning beachball when I move the mouse.
6. Go away for several minutes.
7. Return. No change. Power down computer.
OK ... by now, you may be saying that it might still have been updating and I shouldn't have interrupted it.
But since then, the machine behaves not only like the disk is dead, but I can't even get a hardware test to run from DVD.
So, to continue.
8. Start machine again. Apple boot sound. Nothing on screen.
9. After a while, flashing "folder" icon with question mark.
Since then I've attempted to boot in safe mode, verbose mode, FireWire target disk mode (against a 10.4.x box), boot from original install disk, boot into hardware test mode from original install disk. None of these things worked. I've reset the PRAM.
The only diagnostic activity of all of these that has produced any different feedback is the PRAM reset (which sounded the Apple boot sound a second time). Everything else does not work. If the HD was dead, I could understand that none of the attempts to boot into FireWire target disk mode, or to boot from DVD and then expect to see the HD mount in some way, would work. But since it doesn't even boot the hardware test from the DVD, I'm really baffled. Any ideas? Thanks.

Well, my solution was to buy DiskWarrior and copy what I could (which was a lot, thankfully) to a FireWire external disk, then reinstall. DiskWarrior reports S.M.A.R.T. status OK, so I've gone with a fresh partition in Disk Utility and successfully installed 10.4 from the original DVDs.
Have also run Apple Hardware Test and had no problems, so I've decided to trust the drive in the short term.
Unfortunately, now, 10.5 upgrade disks won't finish and guess what ... a partial install of 10.5 breaks the 10.4! So, the machine has a recognizable startup disk but justs sits in a loop rebooting itself, presumably as it hits some inter-10.4/10.5 state and gives up.
Next up I tried to restore my 10.5 from a wired ethernet connection to my Time Capsule. Having never once been able to browse my backups in Time Machine under 10.5, I was somewhat surprised to find that the 10.5 Installer was happy to let me try a restore from the Time Capsule. It crunched away until it was happy that I had enough space on my new partition, and then did what seemed a pretty instantaneous restore. The Macbook reboots and ... can't see the startup disk.
Maybe my disk really is on the way out.

Apple Hardware Test (AHT) Hard Drive Full Read Fail But SMART Status OK

I have a Mac mini Server from Mid 2010 running Snow Leopard Server.
Ocassionally, it'll freeze up with the spinning beachball wheel for a few minutes. This usually happens when opening an app or performing an app function from the menu bar. It's a pretty clean system—there are not many apps installed.
I suspect it's a hadrware issue. I ran Disk Utility's Permission and Disk Repair. All good. SMART Status is verified. So I ran the Apple Hardware Test. Everything passes except for the Hard Drive's "Full Read"—it fails because "Reading took longer than the average time". The Hard Drive "Short .. test" and "Check SMART Status" pass.
Does anyone have an idea of what's going on here? Is the hard drive the issue? I don't understand how there can be a read issue (or hard drive issue), when the SMART Status is verfied.

S.M.A.R.T isn't perfect. Neither is AHT for that matter, but if it is reporting that reading is taking longer than it should then an impending failure is likely. The occasional "wait cursor" appearance supports that diagnosis.
Consider yourself fortunate in that you still have the ability to back up anything important, and you can plan a convenient time for its replacement.

Error Code After Running Apple Hardware Test

I ran apple hardware test (I'm having problems where my computer freezes for like 10 seconds with the mouse being movable... but it happens very frequently. like once a minute. it's SOOO ANNOYING)
this is the error i got after running apple hardware test:
(it came out as a Mass Storage error... which is Hard Disk i guess)
**ERROR*CODE***ERROR*CODE**
2STF/8/3: S-ATA Bus 0-Master
**ERROR*CODE***ERROR*CODE**
Does anyone know what I can do to fix it. Apple Hardware Test only allows me to find the error and then restart or shut down... which is useless cause what is the error code supposed to mean. I've only got Apple 1 yr repair support left... so I cant call up Apple or anything. Does anyone know anything about this and what I could do to fix it!?
I know about this: http://www.apple.com/support/imac/repairextensionprogram/
I might go to the apple store, but I dont wanna make a trip out there for nothing.
Does anyone know what I can do or should I just take it to the apple store.

Actually, i just spent like 1 hr working with disk utility using the os x install disk and i think it finally worked. im so happy for myself! yay... i wouldnt accept no for an answer. Disk utility kept saying "oh first aid failed because it didnt exit right" or something... total garbage response... i kept pressing verify disk and then repair disk and then i did the verify permissions and repair permissions too... didnt really know what i was doing with the permissions... but it finally worked so thats all that mattered! yay... its back to normal!!

G4 15" seems to work, but won't boot Install CD or run Hardware Test

Hello all, I have an odd one here. I have a 15" Powerbook G4 1.67Ghz with Tiger 10.4.10 that works generally OK, but I want to run Repair Disk on it because Console keeps popping up with what seem to be disk-related problems.
When I boot with Install CD 1, the process hangs at an empty blue screen and the CD stops. When I try to run Apple Hardware Test, I get a message that "apple hardware test does not support this machine", even though the Install CD says PowerBook G4 and OS X 10.4.
I've tried swapping the RAM out but it didn't help. What do you think - motherboard issue?
Here are some of the Console messages - perhaps they are actually program execution errors rather than file system errors.
2007-11-28 14:15:42.403 HPEventHandler[214]: DebugAssert: Third Party Client: (NULL != m_lock && 0 == errno) Can't create semaphore lock[/Volumes/Development/HP/Mac-Sirani/mac-software/components/HPEventHandler/ Sources/Core/HPTMNotificationManager.cpp:62]
2007-11-28 14:15:42.632 HP Director (All-in-One)[210] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
(UNKNOWN)
The parser will retry as in 10.2, but the problem should be corrected in the plist.
2007-11-28 14:15:42.658 HP Director (All-in-One)[210] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
(UNKNOWN)

That implies you have a .plist problem.
Run Disk Utility, select your hard drive in the left pane, and Repair Permissions from the right pane.
Do that a few times until there are no errors reported, update to 10.4.11, and repair permissions again.
Joe

PC Hardware Testing Utility.

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