PC/iPhone connection issues

My iPhone 5c will not connect or sync to my PC or even be recognized, but it will connect to my other PC and my Macbook.
I am using a working port and a working cord.

Hi Cmoney025,
If your iPhone is not being recognized by your PC, check out the troubleshooting article below for the version of Windows that you have:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
Hope this helps.
- Judy

Similar Messages

WAP2000 and iPhone connectivity issues?

I have several WAP2000 (Firmware 2.0.0.5), and while they work fine for PC's, iPhones, iPod touches cannot connect to them.
Well, they connect briefly, get an IP address from the router, and immediately drop the connection to re-connect again.
I have tried changing channels, eliminating all but one of the AP's, and so forth.
Has anyone else had issues with this firmware? I see posts where people are saying their iPhones connect up fine. This happens on versions 3.x and 4.x of the iphone O.S. It's not limited to one iphone or ipod touch; we've tried several.
If anyone else is running 2.0.0.5 of the firmware and they are having success with an iphone, can you please tell me your settings?
Thanks in advance!
--Greg

Greg,
I think I have the same problem but with a Blackberry Storm 2. (I posted in the last two days--Look for WAP2000 and Storm 2) I see the Storm 2 connect successfully to the WAP2000 but then never establish a connection to the Blackberry Enterprise Server (BES)...Necessary to do anything useful with a Blackberry device. A few months aga (Before I had my Storm 2) I had borrowed an iPhone for a week. During that time I tried to use my WiFi but it never seemed to work (ie Established a WiFi link but then couldn't do anything else with it.). Since I didn't have it long and WiFi wasn't the object of my testing I ignored the problem. Now troubleshooting my Storm 2 problem and realizing that other WiFi devices on my network have been experiencing issues (the Storm 2 appears to have been most impacted) it is very likely that the iPhone I borrowed was experiencing the same problem.
You can read my previous post but a quick summary--> When I used a packet analyzer (Wireshark) I saw that my router was issuing ARP address discovery broadcasts to the Storm 2's IP address but the Storm 2 was not responding. I had tested the same setup with a different wireless access point (Linksys WAP54G) and saw the Storm 2 properly respond (and the Storm 2 worked perfectly when connected to the WAP54G). I concluded that the WAP2000 was either not forwarding the ARP broadcast to the Storm 2 or it was not forwarding the Storm 2's response back to the LAN.
I created a work around the now allows my Storm 2 (and multiple other devices) to function successfully on the network. I have a Cisco ASA5505 firewall that has a ststic ARP table and is capable or proxy-arp (ie. It can respond to ARP requests on behalf of devices on the network). I simply created an entry for my Storm 2 and now it functions properly. I also had a laptop and an IP security camera that had intermittent connectivity issues. When I added static ARP entries for these items their problems disappeared as well.
I don't think this is a settings issues so I am hoping Cisco confirms this as a bug and issues a firmware update.
I hope this helps.
--Gerhard Wittreich

IPhone connectivity issues with D-Link DIR-615 router

Hello everyone,
I was using video streaming with DIR-615 (firmware 3.11.NA) without any trouble earlier.
After upgrading iPhone to iOS v7.0.4 (firmware 04.12.09), I am having trouble with my wifi on iPhone.
After playing the video for a minute or two, the video stops and it shows it is still loading.
The Wifi shows full reception signal however no internet is coming.
If I reconnect the iphone with wifi by turning it off & on, the internet works back.
And the problem repeats if I play the video again.
If I don't play the video the internet works on wifi in my iphone perfectly without dropping.

OK, this printer requires 802.11g mode, so make sure that is enabled in your new router. 802.11n and other modes can also be live, but g must be present.
Also, make sure your SSID is being broadcast and you are not using MAC filtering.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

IPhone connection issues

After upgrading to Snow Leopard and I couldn't see iPhone in iTunes anymore. Reconnecting and restarting didn't help. In XCode (3.2 with latest beta iPhone SDK) iPhone sporadically disappears from Organiser but next time it may be there again. Restarting doesn't help either.
After downloading and installing iPhone Configuration Utility I was able to see iPhone in iTunes... until the next Mac restart.
I'm guessing some old component was left behind or improperly upgraded during Snow Leopard's install. Any ideas how to fix this except by clean installing?

I get this problem randomly (seemingly), too, with an iPhone 3G running 3.1beta3. I've been able to overcome it, for now, by reinstalling iTunes 8.2.1 each time the failure to see the iPhone occurs. I don't need to remove any files prior to the reinstallation for it to work. After the iTunes reinstall, Xcode's organizer shows the device.

IPhone 4 voice/data connection issues?

I've had my iPhone 4 for around 6 months now. Lately I've been dropping a lot of out-going calls and have had some issues receiving calls in the last few days. Today I've had 3 voice mail notifications from people who have tried to call me and could not get through. It rings through to voicemail and sends me a notification after they're done recording. I have anywhere from 2 to 4 service bars, usually averaging at 3 in this location.
On top of the voice and call issues, I've been having problems with GPS and location services lately, too. I use the Waze app for directions. My phone will register 3G data signal, but none of the apps that use GPS can find any location. I have Location Service turned on in settings and have no problem starting my routes when I have wifi signal at home before I leave.
Phone details:
iPhone 4 8GB
Sprint Network
1 GB space available

Helo mchelman,
Thank you for using Apple Support Communities!
I was researching what you may be able to do in this situation, and want to recommend this troubleshooting assistant.
Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/
All the very best,
Sterling

I have Snow Leopard 10.6.8 on my MacBook. Constantly dropping internet connection or message "error connecting to the network" comes up. No wireless connectivity issues with windows 7 laptop or iphone.

I have a MacBook with Snow Leopard 10.6.8. The last few weeks it has been constantly dropping internet connection, and one of these messages appear on the page: "Safari cannot open this page because the server where this page is located isn't responding" or "Safari cannot open this page because you are not connected to the internet" comes up. I will check Wifi and I am connected. No wifi connectivity issues with iphone or windows 7 laptop, this doesn't happen with either of those devices. I have unplugged and reset router, cleared cache, still happening. Any ideas? Thanks in advance.

Hi BCLor!
Try using the suggested steps in the following article to help you troubleshoot this issue with your Wi-Fi connection:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT5569 iPhone WiFi issue. I enter a password, click join, and get a message back that it is the incorrect password. I have several computers and two other iPhones connected using the same password. Any clues?

iPhone WiFi issue. I enter a password, click join, and get a message back that it is an incorrect password. I have several computers and other iPhones connected using the same password. Any ideas?

Hey there Gordo456,
It sounds like you are not able to join your Wi-Fi network with the correct password on 1 out of many devices. I recommend the troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Restart your iOS device.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If that troubleshooting does not resolve the issue, I would next try these steps from further down the article:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings.
Thank you for using Apple Support Communities.
Regards,
Sterling

Wi-fi connectivity issues on my iPhone 5S

wi-fi connectivity issues on my iPhone 5S here. Recognizes wifi, shows full signal but no functional internet connectivity and no email updated. Had to reboot my iphone 5s to get emails. If I turn off wi-fi, then email works fine.

When I updated my iPhone 5s to iOS 8.0.2 and everything was working fine, for a few hours, then I began to lose connectivity with emails and safari. I notice that it works fine thru AT&T but thru wi-fi is an on-going issue.

Connection issues on Iphone 4

Is Iphone 4 or verizon currently having connection issues? I have never had an issue before, but today every call I make either drops the moment the other person picks up, or I can hear them but they cannot hear me. This happened to me over 10 times today while calling 5 different people. I then tried to use my fiancee's phone to make the call (she also has an iphone 4 and verizon but is not on the same plan as me), but the same thing happened from her phone. We are in the Cincinnati OH area and have never had these issues while calling from the same location.

You may wish to rely on G networking. G and N on the i4 are 2.4Ghz frequencies. G network is more reliable for the most part as 90% of places you visit or utilize are G related.
N is fairly new and is used for online games and a few other things. However since you have 2.4Ghz N chips, this can cause signal degredation.

TS1398 Has anyone had WiFi connectivity issues with their iPhone 5 after accepting the latest IOS 8.0.2?

Has anyone had WiFi connectivity issues at home with their iPhone 5 after accepting the recent IOS 8.0.2 update?

Yes, despite being it an iPhone5 (8.0.2) attempting to connect to an Airport Express.
In my case the iPhone "connects" to Airport Express 2nd generation, but no Internet packages are available; Airport Utility shows the Airport Express as not connected to the Internet; but the iMac, MBP, Motorola phone, Samsung Smart TV and HP printer connect without any trouble.
The actual issue is the DHCP :
sometimes the iPhone gets none, and
when an address is assigned it just doesn't work,
even renewing the address won't work all the times,
switching off and on the WiFi won't work all the times neither,
going on Airplane mode, then back won't work all the times.
Solutions attempted and failed:
Reseting and reconfiguring Airport Express;
Reseting iPhone;
Switching off and on the iPhone;
Setup the DHCP renewal for every 5 days;
Meditation and stark visualisation;
Other possible patch not yet attempted : setting fixed IP addresses
All suggestions received resemble Windows' "Plug & Pray"
I gave up after reading several notes around the WWW complaining about it.
Last credible suggestion : wait for 8.0.3 or 8.1, whichever fixes the issue first.

IPhone 6 3G & LTE Connectivity issue

We purchased an iPhone 6 the day they were released. My son said the 3G and LTE stopped working about 3 days after getting it. Wifi is still functional. We have tried everything to reset the system and any little work-arounds we have seen. Nothing works. He installed IOS 8.0.2 and we were under the impression that would solve the problem. Nope! Any other ideas as to how to solve this? I'm heading to my Bell store this week for further investigation but it would be great to solve it before then.

Hey there tracturk,
It sounds like the cellular data on your sons iPhone 6 is not functioning properly even after you reset the phone and updated to iOS 8.0.2. I would recommend the troubleshooting in the following article to help resolve the issue with the phone:
iPhone cellular data connection issues
Follow these steps for help with cellular data issues on your iPhone. After performing each step, test to see if your iPhone still has the issue.
Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Resetting network settings on your device will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
Restore the iPhone as new.
Contact your carrier to:
Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
Verify that there are no account-related blocks.
Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare.
Thank you for using Apple Support Communities.
Regards,
Sterling

TS1398 My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Possible solution to iphone 6 wifi connect issues

Re: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?
Trying to keep this thread alive. I had luck with what I discuss there.
I want to add to that:
After restoring from an icloud backup from my 4s, I never allowed my new iphone 6 to create its own new backup. I didn't have enough space on my icloud account. I meant to upgrade the space but every time it asked I didn't have my CC around (it wanted to verify my cc info)... so I just cancelled and figured I would do it later. After deleting both the old and incomplete new backup... my wifi connectivity issues went away. (who knows why?)
This has worked for a few hours now.. Something is for sure different. Anyone with this issue try this and let us know how it works .

iphone5s wifi is **** slow since I updated it to ios 8.0.2 It isn'tmy router because my laptop and PC
are fine.my wifi is working fine even on Samsung Galaxy s3. I am able to stream movie on youtube on S3 but not on Iphone 5s. even whats up messages take long to download on iphone 5s.
I have tried the following on the devices and nothing has changed!
Turned Wifi on and off
Forget Wifi network add again
Reset Network Settings
Erase all content and restore from iTunes backup
Erase all content and restore as a new device
Disabling WiFi in location services >does nothing
Disabling location services entirely >does nothing
Changed the network type to WPA in my router to Personal or MixedWPA2/WPA -PSK. Rebooted router.
I amfrustrated beyond belief! I shouldn't even have to try all these things and I'm even more frustrated the only way I can use my devices is by pulling from my Airtel cellular hotspot and use my data!
This needs to get fixed ASAP!
It seems like there is no Solution for IOS 8.0.2 Wifi Problem. We have to wait until apple release new update that may fix it.

Connectivity issue with iPhone 3GS and Time capsule 7.6.1

I've upgraded the firmware of my Time Capsule. Now i have WiFi connectivity problems with my iPhone 3GS. My iMac and two iPads (version 1 & 2) are doing fine.
Very strange in this situation is when I at a rare moments are able to connect my iphone to the wifi my iPad2 connection falls out. But after a minute or 2 the system disconnects my iphone and reconnect my ipad.
For info: I'm using an iMac 27" 3.4 Intel Core i7 with Mac OS 10.7.3 - all software is updated.
Thanks for reaction
Stephan

The iphone is very sensitive to channel selection..
Open the airport utility manual settings.. Go to the wireless.. change its name to something simple without spaces.. TC24 would do nicely.
Set the wireless to b/g a/n so it works with everything .. not auto.
And set the channels manually.. 2.4ghz (which iphone uses) set channel to either 1, 6, 11.. these are the only channels that do not overlap..
Try and see if the iphone connects..
Set security.. WPA2 personal and put in a suitable key.. pure alphanumeric no spaces.

Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home. Any suggestions on where to look to fix this?

Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home. Any ideas on how to fix this?

That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off

PC/iPhone connection issues

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