PC & itunes wont pick up ipod as drive but shows up in device manager?

pleeeease help....my ipod has all its music on and plays perfectly but i cant update any songs on it...
device manager shows it is connected and is working properly, but it doesnt show in my computer or itunes or realplayer or winamp or yamipod, or podplayer, etc...etc?
Ive tried stopping it in the ipodService in service applications under admin tools, ive restarted it, assigned a new drive letter, rebooted the pc with it plugged in and prayed, tried to format it but XP wont let me, ive even thrown it on the floor a few times...the HP USB format tool doesn't work, i dont understand how this is possible because my music is all still there and playable?
I cant re-enable it as a drive because itunes doesnt even pick it up....any clues or hints or solutions[even better] would be great!!
T.

It's a Probook 4540s. You are saying then that I ust have to get a new one, probably? 
Other info:
OS Name Microsoft Windows 8
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Model HP ProBook 4540s
System Type x64-based PC
Processor Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 68IRR Ver. F.31, 8/31/2012
SMBIOS Version 2.7
Embedded Controller Version 88.29
BIOS Mode UEFI

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