PC no longer recognizes either iPod or iPhone

From my PC, an HP, it used to recognize my devices (iPod and iPhone) but no longer does. I cannot find any useful online help. Anyone got any advice?

Hi Todd 5697,
I understand that you are having a problem with your computer detecting your devices. Could you please tell me the Model Number of your computer and what operating system you are running?
Here is a link on how to find your Model Number.
LINK: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&cc=us&dlc=en&lc=en &jumpid=reg_r1002_usen_c-001_title_r0001
Let me know,
Thank you,
Advance 23
I work on behalf of HP

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HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
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PC no longer recognizes either iPod or iPhone

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