PC reboots when Photoshop Elements or Premier Elements is running

I am running version 8 of Photoshop and Premier Elements on a PC with 64 Bit Windows 7.
If I run either Photoshop or Premier Elements the machine will just reboot - sometimes it happens within moments on opening the program - other times it will run for a while and then just spontaneously re-boot.
The rebooting does not occur if I don't run either of the programs.
Any ideas why this is happening and how to fix it?

I don't have an answer to your problem, but I am successfully running both PSE 8 and PRE 8 on a 64-bit
Win 7 PC without problems like you are experiencing. So it least you know it can be done.
You might try uninstalling both programs. Just for fun ( I know fun is not what you are looking for here) install PSE 8 first. See if it works satisfactorily. Then install PRE 8. If you had you anti-virus program running during your first installation, turn it off this time around. That may have caused some problem.

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