PC restarts its self when new nano plugged in

Just got a new ipod nano and when i plug it into my pc the pc shuts down and restarts. Its like it crashes th pc. Can anyone help please.

Hello irish boy,
There a couple of different things to try in this situation. The first things you should try doing is using a different USB cable as well as plugging it into different USB ports to see if that makes a difference. If there are other devices plugged into other USB ports, try disconnecting them all and plugging just your Nano in. There could be some sort of USB conflict going on.
Also, double check to make sure you are running the latest version of iTunes and that your XP Machine has all the latest updates and patches from Microsoft.
If all that has been ruled out and the problem persists (which it likely will), the next step will be to make sure computer's BIOS is up to date as well as its drivers for your iPod. Here is more help on troubleshooting iPod driver issues.
http://support.apple.com/kb/ts1538
B-rock

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    com.apple.driver.AppleUSBTCKeyboard          235.4
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    com.apple.NVDAResman          8.0.0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0xfa140000 / 6
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • My iphone 4s restarted its self gave me the black screen with the circle that it does when starting up or shutting down what does this mean?

    my iphone 4s gave me the screen it gives while shuting off the black screen with the loading circle randomly idk why this happened...

    i have also reset all of my settings but it did it again

  • ITunes relaunches on its own when iPhone is plugged in?!

    Hi guys,
    This "issue" never happened before, but since I upgraded iOS to version 7 on my iPhone 4 (GSM), iTunes (also recently and manually updated to the latest version) will restart after I close it when my phone is plugged in in USB. Basically, I back up / sync my iPhone, then close iTunes. About thirty seconds later, iTunes restarts on its own, and I have to close it again to keep it that way, until the next restart.
    At first, I thought it had to do with a loose or shaky USB slot, but I let my Mac sit on a flat surface, with the iPhone by its side, and every time I close iTunes, it restarts on its own, no matter what. Repairing permissions didn't help.
    This is driving me nuts, all the more so since I've checked in iTunes preferences, and couldn't find any mention of a "keep alive" iTunes functionality.
    I should add that this problem also happens when syncing via Wifi, but not as regularly as in USB mode. 
    Ideas, anyone? Should I check or uncheck something on the iPhone?

    Well, sure enough, there it was, and boy, it didn't come alone...
    Here's what's the latest entry shows (lots of mention of LDAP. That's Bonjour by another name, right?):
    Process:         usbmuxd [36]
    Path:            /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd
    Identifier:      usbmuxd
    Version:         ??? (???)
    Code Type:       X86 (Native)
    Parent Process:  launchd [1]
    Date/Time:       2013-10-07 19:54:54.295 +0200
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   usbmuxd                                 0x0000ee53 0x1000 + 56915
    1   usbmuxd                                 0x00009f58 0x1000 + 36696
    2   usbmuxd                                 0x000126c0 0x1000 + 71360
    3   com.apple.CoreFoundation                0x91eada3b __CFRunLoopRun + 8059
    4   com.apple.CoreFoundation                0x91eab3c4 CFRunLoopRunSpecific + 452
    5   com.apple.CoreFoundation                0x91eb1304 CFRunLoopRun + 84
    6   usbmuxd                                 0x00003134 0x1000 + 8500
    7   usbmuxd                                 0x00002375 0x1000 + 4981
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x95ee9382 kevent + 10
    1   libSystem.B.dylib                       0x95ee9a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x95ee8f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x95ee8cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x95ee8781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x95ee85c6 start_wqthread + 30
    Thread 2:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x95ee1ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x91eebc53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x95ef0259 _pthread_start + 345
    3   libSystem.B.dylib                       0x95ef00de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x0001949c  edx: 0x00000001
      edi: 0x00009e18  esi: 0x0000ee49  ebp: 0xbffff0f8  esp: 0xbffff0d0
       ss: 0x0000001f  efl: 0x00010282  eip: 0x0000ee53   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000010
    Binary Images:
        0x1000 -    0x17ffc  usbmuxd ??? (???) <8D711021-8555-3BB4-AA07-8C56E6B53575> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd
       0x22000 -   0x10cff0  com.apple.mobiledevice 710 (710) <35441811-BA51-3BAF-B22A-30C16ECB7AC0> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
    0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    0x90008000 - 0x90072fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x9084c000 - 0x90905fe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
    0x90906000 - 0x90949fe7  com.apple.MediaKit 10.5.1 (490) <4CF33D3A-ABA4-5AD8-2BCB-19FADF4347DB> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x90957000 - 0x90a57fe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
    0x90a58000 - 0x90ad2fff  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9123f000 - 0x91277ff7  com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x912b9000 - 0x912d9fe7  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
    0x912da000 - 0x91317ff7  com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91e2b000 - 0x91e2cff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x91e32000 - 0x91e33ff7  com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x91e6f000 - 0x91feafe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x92025000 - 0x92102fe3  com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x923ce000 - 0x923ceff7  com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x92b06000 - 0x92b1afe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
    0x930b6000 - 0x930c3ff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x93215000 - 0x93215ff7  com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x933a0000 - 0x9343dfe3  com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9343e000 - 0x93447ff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9349a000 - 0x938b0ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9474f000 - 0x9475dfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
    0x9475e000 - 0x947a0ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x947a1000 - 0x94ac1ff3  com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x94ac2000 - 0x94ad2ff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
    0x94ad3000 - 0x94b0bfe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <26FB5A40-6B39-1EA0-63D3-C2CC3BC6754D> /usr/lib/libcurl.4.dylib
    0x9510d000 - 0x9518dfeb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9518e000 - 0x95191fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x951e6000 - 0x952b1fef  com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x952b2000 - 0x9535ffe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x95360000 - 0x95393ff7  com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x954d5000 - 0x955d7fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
    0x957ba000 - 0x95817ff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x95ec2000 - 0x96069ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    0x9606a000 - 0x96170ff3  com.apple.DiskImagesFramework 10.6.8 (289.1) <49B23766-6397-6F59-E287-3B2535FBD79B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x97966000 - 0x97bd7fef  com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x98251000 - 0x98279ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
    0x9893c000 - 0x98d71ff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x98d72000 - 0x98d7eff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
    0x98dc3000 - 0x98e32ff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x98ebb000 - 0x99121ff7  com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9912e000 - 0x99154ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x99156000 - 0x9919cff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x991eb000 - 0x99224fe7  com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x998cc000 - 0x99978fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x99979000 - 0x99a11fe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x99a1d000 - 0x99a2afe7  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <828CCEAB-F193-90F1-F48C-54E3C88B29BC> /usr/lib/libbz2.1.0.dylib
    0x99a3d000 - 0x99bbffe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
    0x99f1c000 - 0x9a059fe7  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9a472000 - 0x9a4b6fe7  com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x9a7dc000 - 0x9a7e9ff7  com.apple.AppleFSCompression 24.4 (1.0) <09E7FA6D-4BE8-5CA6-732F-D70EDF0E3910> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x9aa8c000 - 0x9aac8fe7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <CEE95B62-8F1C-2013-6ED3-42EB8A1018DF> /usr/lib/libssl.0.9.8.dylib
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    What do you guys make of it? I tracked all mentions of my little own private self in all this, but I may have missed something. Please be discreet!

  • I have an iphone3gs and it keeps randomly crashing on me. its fine when it's plugged in but otherwise its unpredictable. what can i do to fix it?

    I got an iphone 3gs as a gift from another country and it randomly crashes (not a battery problem). it crashed before and after i did the update. It works fine as long as its plugged in but once i take it out theres a chance it'll crash again. How can i fix it?

    Have you tried the basics from the manual?
    Restart, reset, restore?

  • My Iphone 4 keeps restarting its self!

    Hello, i recently upgraded my Iphone 4 to IOS 6 and ever since then, when i get a text msg and i slide the messege icon in the lockscreen my phone restarts. ive erased it and reinstalled a fresh IOS 6 and it stil does this how can i fix it?

    iOS: Unable to update or restore

  • HT4137 I phone 5 keep restarting its self

    My I phone 5 keep restarting and I have restore as new but it has the same issue

    Hi c_bala,
    Welcome to Apple Support Communities.
    Take a look at the article linked below, it provides a lot of great troubleshooting suggestions that will resolve most cellular network connection issues.
    iPhone: Troubleshooting a cellular data connection
    I hope this helps.
    -Jason

  • My ipod touch keeps turning the volume down by its self  and when i try to turn it back up it wont let me also when the sound is off the speaker that comes up when you turn it on down on the screen wont go it just stays there it doesn't go!Any ideas why?

    I got my ipod for christmas this year its the 4th generation.It keeps turning the volume down by its self,when i try to turn it up it does not work. It wont let me i dont know why so i cannot play music on my ipod which defeates the reason i got it.Also when it turns the volume down its self or i on the rare occasion that the volume works and i turn it down the speaker comes up and will not go.It stays there which is making my ipod difficult to use.Its been doing this for about a week now.I used it alot and i feel lost without it haha. Does anyone know why its doing this? Or a way i can fix it? I've cheaked for updates and there is none!
    Thankyouuu
    it looks like that when it is locked and when its unlocked it looks like this

    Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
    1. Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: test the device to see whether the issue is solved.
    2. If the issue is not solved, you should backup the device and restore it as new.
    In that case, use: http://support.apple.com/kb/HT4137
    NB: set up as a NEW device because a software issue will be in the backup.
    If the issue persists after restoring as new, you should offer the device for service.
    If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
    Good luck
    Stijn

  • I have the new ipod 5 and when i go to plug it in it wont charge ive used 4 different out lets and docks so its either the ipod its self or the cord

    i just got the new ipod 5 for christmas for my daughter when she goes to plug it in to charge it,it wont charge we have used 3 differend outlets in the house so its not that...we have also used different docks bc i have an ipad so i just used that dock and it sill wont work so its either the ipod its self or the cord..i dont no but i just want to figure this out so if you can help me that would be greatly appericead.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. I suspect a cable
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this

    I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this?

    iPod not recognized in 'My Computer' and in iTunes for Windows
    Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

  • IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

    I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
    This is what happens:
    When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
    When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
    Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
    It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
    The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
    I have also restored the device in itunes, with no luck.....
    Thanks in advance for any useful answer!

    Thanks for your answer...
    The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
    The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
    I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

  • My phone turned its self off for about 10 minutes, when it came back on it went from 84% to 18%. When I put in on the charger it shows the plug symbol as if its fully charged but the phone stays at 18%, and now it won't turn on.

    My phone turned its self off for about 10 minutes, when it came back on it went from 84% to 18%. When I put in on the charger it shows the plug symbol as if its fully charged but the phone stays at 18%. Over time the battery dropped, but it went from 18, to 9, 3, then 1, and every time I put it on the charger it doesn't actually charge. Now my phone is off and it will not turn on.

    I'd suggest taking it to apple. Warranty or no warranty.

  • Itunes states "ipod detected but could not be identified properly" when I plug in my new nano. tried uninstalling/reinstalling itunes 6 times - get pop-up "itunes helper error" with abort, retry, ignore options. retry doesn't work

    I am trying to connect my new nano to my iTunes account. I keep getting msg "ipod detected but not identified properly. disconnect and reconnect. if problem persists uninstall/reinstall iTunes". I've uninstalled/ reinstalled iTunes 6 times but keep getting the same msg.
    when installing iTunes I get a pop-up "iTunes helper error" check access. with options to abort, retry, ignore. retry doesn't work. ignore installs iTunes but it doesn't recognize my nano. abort shuts down the download.
    how do I fix these problems??

    Hello, KenaiK9.  
    Thank you for visiting Apple Support Communites.  
    I see you are receiving an error and have processed some troubleshooting steps with the issue persisting.  There are just a couple more in the article below that covers this specific error.  
    iPod nano: Error message saying that iPod could not be identified properly
    Cheers, 
    Jason H.  

  • Iphone 3Gs turns its self off when i go on to the internet

    Hello,
    Can anyone please help me my Iphone 3Gs turns its self off when i go on to the internet, especially when i go on to google. When i am on the internet browsing my phone screen just goes blank then i need to turn my phone back on.
    This happens all the time and it gets so bad that the internet doesn't turn on and turns its self straight off.
    Thanks

    You need to go through the basic troubleshooting steps as described in the User Guide:
    Restart phone
    Reset phone (press both home and sleep/wake buttons until the Apple logo appears.
    Restore phone in iTunes using a backup.
    Restore in iTunes as a new iPhone, without using a backup.
    BTW, are you really still using long obsolete iOS 3.0 as your profile states?
    Is your phone jb or hacked? In that case, SOL.

  • I recently purchased the new nano (7th generation) and I love it except for one issue.  On my old 2nd generation nano, when I played podcasts, it would play podcasts one at a time. So if I had 20 episodes of a podcast on the device, it would stop at the e

    I recently purchased the new nano (7th generation) and I love it except for one issue.  On my old 2nd generation nano, when I played podcasts, it would play podcasts one at a time. So if I had 20 episodes of a podcast on the device, it would stop at the end of each one.
    With the new nano, I can select and play a podcast, but when it’s over, it goes straight to the next one without prompting.  It keeps on playing all of the episodes of any podcast until you stop it manually.  Setting the repeat function differently does not prevent episodes from being played automatically.
    This can be very irritating when I only want to listen to one podcast.  I’ve often fallen asleep listening to one episode of a podcast, only to be woken up hours later by the iPod working its way through all subsequent episodes.  It is also annoying that any podcast which has started automatically in this way is marked as ‘played’ – even if you stop it within a few seconds.  This makes it hard to keep track of what you have actually listened to.
    Is there any way to set the iPod to play all the podcasts individually? I have read the User Guide from cover to cover, and can’t find a way of doing this.
    MD

    Dude or hot-spur,
    Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
    Yes, I have had some unfortunate bad luck to have so many problems at the same time, but some of them are just things you cannot do on the new OS.
    Thank you again

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