PC seeing but not connecting to extreme base station

Hello! I've searched many forums and done some of the suggested things in some posts related to my topic, but can't find the exact topic that is afflicting me at the moment...
I recently purchased a gigabit dual-band Airport Extreme. I have two computers in my house that connect to the internet just fine, a mac pro and a older laptop running windows XP something...
We are wanting to hook up a desktop PC running windows XP SP2 (I believe) and the wireless-g card (linksys) can "see" the network, but for some reason can't connect. Even if I turn the security completely off, it won't connect. All suggestions I have seen before, people have been able to connect when the network security is off. This is not the case for me.
Any suggestions?

Welcome to the discussion area, stacidesign!
First, you have verified that the PC can connect to another wireless network, correct? If it can, then that tells you that the wireless card is functioning correctly.
You'll have better luck connecting to a newer wireless router if you are able to update the PC to Windows XP SP3. Have you tried this?
It's also possible that the wireless card in the PC can connect to a 802.11 "b" or "g" network, but not to an "n" network. To check that out, you need to use AirPort Utility - Manual Setup to make a change in the radio mode of the AirPort Extreme.
Click the Wireless tab below the row of icons
Hold down the option key on your Mac while you click on the Radio Mode selection box
Write down your current settings so you can return to them later if needed
Select this Radio Mode...+802.11n only (5 GHz) -- 802.11 b/g+
Keep the Wireless Security set to "None" temporarily
Update to save changes and allow 30-40 seconds for the AirPort Extreme to restart
Restart the PC
See if the PC can connect now
Please post back on your results
Message was edited by: Bob Timmons

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Go into the airport utility and run through the setup. Don't be too worried if it chooses the wrong setup.. you can go back and edit it after the setup is complete.
You will want to open the Edit.
Then go to the various tabs to ensure it is setup the way you want..
On the Network tab.. bridge mode.
On the wireless tab, create a wireless network.
I recommend you use names that are short, no spaces and pure alphanumeric. eg AEwifi In my case with Time Capsule I use separate wireless names for the two bands. TC24ghz and TC5ghz but that is up to you.. it can make life easier.. then set channels can also make things easier.
Ensure your IPv6 is setup correctly.
The actual internet option will be dhcp.
You will have two wireless networks.. but both will use the CGN3 as router.. the airport if it worked in the past should work. Even if it is not the dhcp server. BUT let me add there is another way to fix this if this setup doesn't work.. please post back your result.. no luck then I will show you how to setup a static IP with the Apple router.

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Welcome to the discussion area, stacidesign!
First, you have verified that the PC can connect to another wireless network, correct? If it can, then that tells you that the wireless card is functioning correctly.
You'll have better luck connecting to a newer wireless router if you are able to update the PC to Windows XP SP3. Have you tried this?
It's also possible that the wireless card in the PC can connect to a 802.11 "b" or "g" network, but not to an "n" network. To check that out, you need to use AirPort Utility - Manual Setup to make a change in the radio mode of the AirPort Extreme.
Click the Wireless tab below the row of icons
Hold down the option key on your Mac while you click on the Radio Mode selection box
Write down your current settings so you can return to them later if needed
Select this Radio Mode...+802.11n only (5 GHz) -- 802.11 b/g+
Keep the Wireless Security set to "None" temporarily
Update to save changes and allow 30-40 seconds for the AirPort Extreme to restart
Restart the PC
See if the PC can connect now
Please post back on your results
Message was edited by: Bob Timmons

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!http://img.skitch.com/20090423-x7x2iwa5ae9y52qwi58ipmfixs.jpg!

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Extreme base station worked, but no internet,... now locked out.

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Cable modem connected to Extreme base station. Powerbook G4 with 10.3.9 and iMac with 10.3.9 connected by airport to base station. This has been working for more then a year. This morning I had no internet connection on the G4 or the iMac.
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- restarted modem -> no result
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- connected Powerbook directly to modem by cable -> internet works
- checked settings base station -> base station seemed to obtain a normal IP address trough the modem
- hard reset of base station -> no result
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regards, Wim
Powerbook G4, iMac Lime Mac OS X (10.3.9)

Thank you Will,
Today I upgraded the airport software on my Powerbook and was able again to connect to the Base station and use the airport utility. But I still could not connect to the internet.
Your post made me rethink my troubleshooting. I did restart the modem, but never disconnected it for more then a few seconds. I just tried it again, left it unconnected for over a minute and now it works again.
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Hi all -- I have a tech choice to make and I'm soliciting advice and war stories from those who have been in my place.
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Release the reset button and allow a full minute for the AirPort to restart
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Thanks for checking. This model should be visible in AirPort Utility in Mountain Lion.
If you have not already done so, I suggest that you perform a complete power cycle on the entire network as folllows:
Power off every network device....in any order you want
Wait a minute or two
Start the modem first, and let it run a few minutes by itself
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Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

PC seeing but not connecting to extreme base station

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