PC shuts down when 80GB ipod classic is connected

I just got a new 80GB ipod classic yesterday and when i hook it up to my pc via the usb cable my i get a message that says that an apple ipod driver is detected and then my computer powers down and restarts. It's done this several times now, it consistently shuts down about 15 seconds after i plug it in. When the computer restarts it says that it experienced a "stop error" and offers no solutions for the problem. PLEASE HELP!!

Had the same problem. Someone sent me these instructions and it worked, have a look:
*Maybe you should uninstall your USB 2.0 port and restart Windows. Windows will see the USB as a new hardware device and load the correct drivers for it. You can uninstall it in Control Panel, System Properties, Hardware tab, Device Manager. There's also an "Apple iPod USB Driver" located in here, maybe that will work.*
*Side note, I also own an 80GB classic, it's hooked up to a regular USB 1.1 port and it really isn't too slow, it did take 20 or 30 mins to transfer the 3200+ songs but I didn't mind. Podcasts transfer pretty fast for me.*

Similar Messages

Computer shuts down when Update iPod

When I am trying to update my iPod my computer shuts down. Any advice?
Thx

You might consider reposting this question in one of the iPod discussion forums here - which are for both Windows and Mac user problems.

ITunes shuts down when updating iPod

My iTunes runs fine until my iPod is connected. It starts to update the iPod as usual but after a little an error message pops up saying "iTunes has encountered an error and is forced to shut down."
The "error signature" says:
AppName: itunes.exe AppVer: 7.0.0.70 ModName: quicktime.qts
ModVer: 7.1.3.100 Offset: 0013d270
I tried restoring my iPod to no avail. I also tried reinstalling iTunes and nothing.
Any ideas? I'm struggling here.

Hey. I ended up redownloading iTunes 6 and it works now. I never actually solved this problem. I was downloading Podcasts though so that may have been the problem..who knows.
For anyone who may stumble upon this thread and wants to download iTunes 6 -- it wasn't super easy but at the same time not super difficult to find a copy of iTunes 6. Some internet sluething should be able to track it down easily.
When you get iTunes 6 you'll have to delete your current iTunes 7 library otherwise iTunes won't run. Just search your computer for iTunes library.

Macbook pro shuts down after plugging ipod classic and would not turn on or even charge

i have a 13" macbook pro 3 month old. 2 days ago i plugged in my ipod classic then automatically shuts down. it would not turn back on or even charge. ive tried resetting it but it did not work. any way to fix this problem? up until now my macbook is dead.

Your MBP is still under warranty. Make an appointment at an Apple store genius bar and have them fix it.
Ciao.

CRXI Shuts down when clicking on Create New Connection

I have been working with both Crystal 8.5 and XI on my system together for a couple of years and have had no problems. I've been working primarily in 8.5 for the last several months and only needed to view a few reports in XI (without problem). Now I am trying to create a new connection in XI (version 11.0.0.1282) and it shuts down the Designer completely without any error message. I can't find the old knowledgebase that used to be on the Crystal Decisions website so I thought I would post here to see if anyone has heard of this issue.
Other mitigating factors may include VS2008 Pro installed on system in the last few months but since then I have created a new report in XI and 8.5 and run them in VB2008 with the Report Viewer as a test of a new program I want to build. That was just before Christmas.
I am probably going to have to reinstall but I am not sure if I have the latest version updates here. Is the above version the latest? And if not, where can I download the updates?
TIA rasinc

NTDLL!RTLDISPATCHEXCEPTION9In crw32__PID__5876__Date__01_11_2010__Time_10_50_54PM__360__Second_Chance_Exception_C0000005.dmp the assembly instruction at ntdll!RtlDispatchException9 in C:WINDOWSsystem32
tdll.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to write to memory location 0x00030ffc on thread 0
Module Information
Image Name: C:WINDOWSsystem32
tdll.dll                             Symbol Type: PDB
Base address: 0x7c900000                                                       Time Stamp: Wed Aug 04 03:56:36 2004
Checksum: 0x000af2f7                                                              Comments:
COM DLL: False                                                                          Company Name: Microsoft Corporation
ISAPIExtension: False                                                                 File Description: NT Layer DLL
ISAPIFilter: False                                                                         File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Managed DLL: False                                                                   Internal Name: ntdll.dll
VB DLL: False                                                                             Legal Copyright: © Microsoft Corporation. All rights reserved.
Loaded Image Name: ntdll.dll                                                      Legal Trademarks:
Mapped Image Name:                                                                 Original filename: ntdll.dll
Module name: ntdll                                                                     Private Build:
Single Threaded: False                                                              Product Name: Microsoft® Windows® Operating System
Module Size: 704.00 KBytes                                                      Product Version: 5.1.2600.2180
Symbol File Name: c:symcache
tdll.pdb36515FB5D04345E491F672FA2E2878C02
tdll.pdb   Special Build: &

My 80gb IPOD classic will connect to and then immediately disconnect from the USB port in my BMW 528i. My wife's works fine in the same car. I can't se any difference.

This an IPOD I bouth used. Everything esle works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. Any ideas?

This is the iPad forum - try asking in the iPod classic forum.
https://discussions.apple.com/community/ipod/ipod_classic

Macbook pro shuts down when iPhone 5 is immediately connected

I wanted to transfer photos form my phone to my iphoto and my macbook pro compeltely died immediatly. I tried a different macbook pro and immedialty the second macbook pro shut down. I tried again but it shut down again. Any ideas why?

Do you have the latest iTunes 11.1.4?

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

ITunes shutting down when iPod is connected...

I am having trouble getting my installation of iTunes to recognize that there is an iPod connected. My 5th Gen iPod Video can be connected to Windows no problem, I am able to access it as a disk drive, etc, get all the drivers for Windows to install, etc...however, when I start iTunes, the problem excperiences an unexpected error and is needed to shut down immediately.
iTunes is able to start, error free when my iPod is not connected via the USB port - only happens when an iPod is connected during iTunes' start up and when one is connected after iTunes has been started.
Any ideas as to how this can be solved?
AMD Desktop PC Windows XP Pro

With a call to a friend of the family who deals with Apple related troubleshooting, was able to Hard Format the iPod as a FAT32 disk drive and have iTunes recognize it in "recovery mode", allowing me to start iTunes and repair the disk.

Computer shuts down when i try to sync my ipod

Computer shuts down when i try to sync my ipod

Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
Basics for problems syncing:
-restart computer
-make sure device is not out if power
-try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
-run apple's web-based device assistant
http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
clink for the device...etc.
this book looks great

ITunes shuts down when I plug in my iPod

I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
Message was edited by: WhyWon'tThisAcceptMyName?

Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
To change the drive letter:
Since we know this trick works
First open itunes, then select Edit-Preferences and leave this open.
Then, follow the steps [here|http://support.apple.com/kb/TS1493]
I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
Message was edited by: hmacross

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Laptop automatically shuts down when connect ipod PLZ HELP

Well basically my ipod 30gb video shuts down when i try to put a video or picture on it however when i put songs on its fine.

All I can offer is these list of solution steps, perhaps it's a software problem or you need to do a SMC or PRAM rest
Step by Step to fix your Mac

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Ipod shuts down when connected to headphones

My ipod nano 6th gen shuts down when connected to headphones. Also, when i use the volume buttons, the speaker icon comes up, but volume does not change. Please help.

Read the PDF user manual for a possible solution: iPod Manuals and/or iPod Nano Support
iTunes & iPod Hints & Tips
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.
If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

PC shuts down when 80GB ipod classic is connected

Similar Messages

Maybe you are looking for