PC Suite and Nokia 6230i no supported

I cannot down load the contacts folder names from my upgraded Nokia 6230i either by USB bluetooth or through a USB DKU-2 cable. My previous Nokia 6230 shook hands and transferred with ease in either connectivity. In the present set up, PC Suite refuses to download (though it recognises that the phone is connected) and puts up an error message saying the phone does not support the PC Suite software. I have downloaded the latest version of PC Suite, rebooted everything often, and even been give a replacement phone by O2 who thought (wrongly) that it was a 'one-off' error in the original phone. For information, the widows browser allows data, music and photo files to be downloaded but, of course, gives no route into the contacts folder which I seek.

This is exactly the problem I've been having with PC Suite. I'm glad to find out it's the same with a cable connection before I go out and buy one in an attempt to get some connectivity.
It looks like the only option 6230i users have is a re-flash, which I understand is going to blank the data already stored in the phone. Nice.
This is irritating as hell, because the only reason I stayed with Nokia when it came to upgrading my phone was the 'ease' in moving data from one phone to another. I was offered a Motorola RAZR (which comes with a data cable...) but thought this would be easier.
I guess it shows that the free software supplied by Nokia is worth every penny. Buying a 3rd-party solution seems to be the best answer and will certainly give me better options for my next upgrade.

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    ===============================================================
    System config :
    ===============================================================
    OS Name    Microsoft Windows XP Professional 32-bit
    Version    5.1.2600 Service Pack 3 Build 2600
    Processor x86 Family 6 Model 15 Stepping 6
    GenuineIntel 2.66 Mhz
    ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
    ===============================================================
    Troubleshooting so far:
    ===============================================================
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    ===============================================================
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    LOL
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    ======================================================
    This I did before I tried
    ======================================================
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    Also check that is the Bluetooth software you are using (I cannot tell by looking at your list), is working with the phone.
    Last resort:
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    Hi,
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    Once I also noted the error code "83860077".
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    They let me delete one DB file hidden in the folder but this didn't help either.
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    However, the problem still remains.
    I am using Windows XP as OS.
    Connection between Ovi suite and Nokia N8 phone looks good (e.g. photos, messages).
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    I am really disappointed and clueless to solve this issue.
    Thanks,
    Kaps

    I've just spent the last two weeks, since picking up a brand new N8-00, trying to get it to sync with my computer, home WiFi, and earpiece. Despite being told by the help line people that the earpiece bluetooth wasn't compatible, it has now recognised it. I've had to re-boot my router several times a day fo several days before the two machines finaly agreed to talk to each other.
    All that now remains is getting Ovi Suite to talk to Outlook. I've reinstalled it several times, including wiping the registry clean of anything to do with Nokia. I'm now waiting for their IT team to get back to me with a solution. I have a similar problem: Whenever I try to sync Ovi with Outlook 2007 in Windows 7, either Contacts or Calendar, the programme simply freezes and refuses to work. Eventually I get the message that it has stopped working and suggesting I let Microsoft know about it.
    I've spent to last few days on the phone badgering their support department, perhaps if this problem was reported to them by more people they might get round to doing something about it.
    I am interested to hear that Ovi 3.0 appears to work, but would be reluctant to try it  without more confirmation.
    So far I am not impressed by Nokia. It's a pity, as the phone seems to be a good one, it's just let down by shockingly poor software, but with a few tweeks it could be outstanding.

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