PC Suite back up/restore problems on N95

Hi all. I have just updated the sofware version of my N95 today. I backed up my phone's details: messages, photos, contacts etc via PC Suite. Unfortunately, when I have gone to restore my details after the software update the restore seems to crash at 55% of full backup and my old messages and contacts have not been restored. How do I restore these? It will be hell if I have lost them! Thanks.

Yes,
every backup is created on separate file.
When you click restore PC Suite will select most suitable backup from it's base. When no file matches exactly connected phone you will have an option to select one.
Sergio
Sergio
Current phone: 6280, V3.81, 6230i
Older phones: 5110,7110,6210,6310i,6610,6230

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As you can see I am very basic with computers and need to know that I will be able to look at my projects again.

Hi Malu - .."I only seem to be able to open all the projects at once.."
That should certainly not be the case, Malu. Why are you unable to open an individual project? Can you tell us exactly what is preventing that?
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Are the projects still on that internal drive?
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I restored my ipod touch .bt again it display as"ipod is disabled.connect to itunes'wht shall i do nw.i wanna get it back.i restored nt in my computer.help me to solve this problem !!!

i restored my ipod touch .bt again it display as"ipod is disabled.connect to itunes'wht shall i do nw.i wanna get it back.i restored nt in my computer.help me to solve this problem !!!

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPod.
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http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
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PC Suite fails to restore calendar.

I originally noticed this problem when I recently backed up my phone, updated it's firmware and then restored the backup.
I have seen other users complaining about this within these forums and on other forums and complain that the problem occurs on various N-Series and E-Series phones although I can only document my personal scenario. Noone from nokia appears willing to acknowledge there is any problem.
Full description as applies to me:
This problem applies to PC Suite 7.0.8.2 and at least the 2 previous versions.
I am running Windows Vista SP1. Full updated.
My phone is an Nokia N95 firmware 20.0.015
1) I backed up my phone using the latest version of PC Suite.
2) I updated the phone firmware.
3) I restored the backup and all appeared fine.
4) A few days later my wifes birthday arrived without a reminder from my phone. - At this point I discovered that the calendar had not restored!!
5) I panicked after discovering just in time that it was my wifes birthday and spent a small fortune on emergency measures to keep her from finding out I had forgotten.
I subsequently tried to restore only the calendar entries from that backup. It spent it's time restoring, it claimed success but FAILED to restore a single calendar entry!
I tried to restore the calendar entries from much earlier backups made from the N95 going all the way back to sep 2007. In all instances it spent it's time restoring, it claimed success but FAILED to restore a single calendar entry!
I downloaded and installed a 3rd party application (Noki Explorer v1.6) to check the integrity of my backups and ensure that the calendar data was intact. It was! All calendar data is cantained within the backup files its just PC Suite fails to restore the data.
**** As a basic test to ensure that it is not a format compatibility between firmwares I performed a basic test. I created multiple test entries within my calendar, backed up my phone, deleted all calendar entries and restored the backup. It still FAILED to restore a single entry! (The calendar data was present within the backup file just not restored to the phone) ****
My calendar has traveled with me over my last 5 nokia phones constantly being updated and added to. In all instances I have managed to transfer my data from one phone to the next. This is the main reason I have stuck with nokia over all these years. If I cant even maintain and restore a backup from the same phone with the same software how can i have any confidence in my ability to move to my next phone? In fact what is the point in me backing up my phone at all if the backup can't be restored?
As a final last ditch attempt to restore anything I could I tried an even older backup from my old 6600. The calendar entries from the 6600 backup file restored perfectly!! So I now have some of my anniversary entries back but none of my up-to-date calendar.
So the way it looks is that PC Suite can restore a backup from an old phone but cannot restore a backup you have made with your current phone.
Any solutions before I pick my next phone would be appreciated.

Hi swisslorenz,
as far as I know, this forum is not actively followed by nokia support.
This is why I wrote Nokia through this form: http://www.nokia.co.uk/A4222232
today they asked for more details and we'll see what they will tell me.
The workaround I read on this forum is to buy Noki, export all calendar in outlook and sync the phone with outlook. Of course, I don't like the idea to buy something else for a problem with pc suite. But it's a question of how much you value your time and your calendar...
the other workaround I found is to do a restore using the "My Nokia" service: http://www.nokia.com/mynokia
It's free, the only thing is that you need to have done a backup BEFORE using that service, to be able to restore...
so if you are new to the service, it won't help you.
It allows you to do a backup over the air of contacts, notes and calendar. I put a weekly reminder, so anywhere I am I can do it and I never forget backup any more. Handy.
hope this helps,

Ovi Suite will not restore my Contacts

Installed Ovi Suite, backed everything up using Tools -> Backup, updated the phone software, Restored the backup and everything is back with exception of all contacts that were stored on the Phone Memory. I can see these contacts in the backup file when I pas it into a hex editor and search them to verify they are the ones I would expect to see restored to my phone but no such luck. I see others have had similar problems.
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Info:
Phone: Nokia 6220c
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 7.1.40.6
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)

Hi Jonathan
Has anybody replied to your questions?
I am finding the same problem and have not found anything in the different forums nor even the 'experts' at Nokia have been able to respond.
Thankx

E72 or similar - Pc Suite Back Up tools

Hi,
Is somebody know if the back Up PC suite tool save all include parameters setting and the device OS ?
In the same way, if I want restore a full backup, can I expected that the Os will restore with all the parameters setting ?
This an important question for me, because I receive an SMS explaining that I can upgarde my device to the 022.007 version and I want be sure that I can return on the old version if the upgrade don't run as well as I expected.
Thank for any answer
Best regards

Hello,
Thanks for your answer.
My idea is that nothing is perfect and the best is the version which give for your (or better my) personal use the best result. So my idea is to upgrade but if the result is good for most of thing but not for my, may be, I will prefered made a back level restore and keep the previous version. If I can't restore the OS I will wait other problem and check if it's good idea (for my use) to ake the upgrade.
Thanks for every and enjoy with your smartphone
Ps : I don't have big problem with my E72. It's run fine and have good battery life (between 3 and 5 days). For me, it's good device with good response time. I am aware to keep less application running at the same time and close most of that I don't use immédiately.
Good choice.

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Try the following to rule out a software problem:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Power off and then back on your router
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Hi!
Yesterday I made a Full phone backup with PC Suite.
After that I was going thru all my message (approx 940 of them) in PC Suite, its much eaiser to go thru all with that.
And suddenly all messages dissapeared, I tried to reload but no message showed up....
I checked the inbox in my phone and everything was gone there to, even my GMAIL message and account information....
So I tried to restore the recently created backup BUT it said:
Unable to restore : Messages
I unhooked the phone and clicked into the inbox and got this message:
"The selected memory isnt avaible, new messages will be saved in the phone memory"
So I tried to restore an backup from 21st December... same **bleep**.. unable to restore messages....
I had to go to a backup from 19th december, but now im missing several messages that I need..
Why isnt the 2 recently created backups working, is there something I can do to fix it ?
The difference was that on the 20th december I changed the message memory from phone to memory card.
And the phone moved everything to the memory card.. and it worked fine, I made an backup the day after.
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So PLEASE help me, I really want my messages back again.
Best Regards, Dan Norberg

Hi again (sorry for spamming)
Just finnished up formatting memorycard and soft reset of phone.
I have restored everything but my messages, The inbox says 974 messages.
But There is only arount half of that restored and in the inbox (only half showing in PC Suite)
Tried to restore the backup from yesterday with all my messages, but when I have done that (only messages/textmessages) and restart the phone it says: "The memory you are trying to use isnt avaible, messages will be saved in phone memory"
The strange thing is that I have opened the .nbu file with ABC Amber NBU and in that program I can see all messages until the backup was made...
So why are the PC Suite not restoring the messages correctly into the phone ?
I have the 8GB card that came with the phone inserted now instead of my 16GB Sandisk one.. (seems like the sandisk 16gb isnt good at all, 2nd time I had to format it....)
So any ideas what todo now to restore the messages inside the backup from yesterday ?
Cause if ABC Amner NBU program can read all messages then it should be possible to restore them to right ?
ATM I have saved all messages on the phone instead of the memory card, I dont trust the cards anymore..
So Please help me, I really want my text messages back into my phone..

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Hello,
I erased my hard drive (after backing everything up, of course) to try to fix some problems I was having with general functionality. When I tried restoring my hard drive from Time Machine I was prompted with two backups to restore from. One was about 90GB and the other was about 60GB. So, naturally I chose the larger of the two.
The problem is that I think the backup was from October 2008 when I actually started backing up far before that (September 2007). Assuming I am correct, does this mean that I have lost everything from before October 2008? For example, since I have a small hard drive (110GB), and I have a lot of files (photos, videos, songs, etc.), I have to continuously backup, then delete files that I don't necessarily need on my internal hard drive. So, if I ever need to go back and restore them, I usually can with Time Machine.
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Any advice would be most helpful!
Thank you!

tjyoung82 wrote:
Hello,
I erased my hard drive (after backing everything up, of course) to try to fix some problems I was having with general functionality. When I tried restoring my hard drive from Time Machine I was prompted with two backups to restore from. One was about 90GB and the other was about 60GB. So, naturally I chose the larger of the two.
Was this before or after the hardware repair mentioned in your other post?
The problem is that I think the backup was from October 2008 when I actually started backing up far before that (September 2007). Assuming I am correct, does this mean that I have lost everything from before October 2008? For example, since I have a small hard drive (110GB), and I have a lot of files (photos, videos, songs, etc.), I have to continuously backup, then delete files that I don't necessarily need on my internal hard drive. So, if I ever need to go back and restore them, I usually can with Time Machine.
Do NOT depend on this. Time Machine is NOT like most "archival" backup systems. If you delete a file from your internal HD, TM will, eventually, delete it's copy. Depending on the circumstances, that may be in as little as 25 hours, or it may be months later.
One of TM's big advantages is, it will manage both it's space and backups for you, automatically. But that means, if you want to remove old files from your internal and archive them, you need to do it another way.
But, since this recent recovery of my entire hard drive, I feel I have lost all the information prior to that October 2008 backup. Or does it mean that anything after October 2008 I lost? Does this make sense? I am still having a hard time understanding what it means to restore databases from a specific time.
Again, TM is a bit different from other backup systems. If you restored from the most recent backup of your current set of backups (not one of the previous backup sets in your other post), then you should have everything.
For your current set of backups, assume you have the following:
Full backup as of Monday
Incremental backup as of Tuesday
Incremental backup as of Wednesday
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If you restore from Tuesday's backup, you get Monday's full backup plus Tuesday's changes.

Can i bring back my restore point...when some body click on new?

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== This happened ==
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PC Suite back up/restore problems on N95

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