PC Suite Cleaner fails

Error message: "Could not create a list of directories. Please reboot your computer and try again." ...Obviously I've tried rebooting... God what is with this board, no CRs...

Well PC Suite Cleaner finally went through and completed, but the above drivers are still listed in System Info, which says they are stopped and StatusK.
They are not listed in Device Manager (yes I checked all the views).
I have a new phone now, a Sony Ericsson K750i from which I cannot access the photos. Believe it or not, I photographed a burglar on that phone and the police want a copy. I suspect these Nokia drivers are the problem.

Similar Messages

  • Pc suite cleaner fails (unsupported version

    I removed all nokia programs via the add/remove software option from the control panel and started the pc suite cleaner afterwards and got an error message that the version was not supported. Anyone have an idea?
    Attachments:
    PCSuiteCleanerLogFile_7-28-2007_145518.txt ‏1 KB

    Hi frogger3d
    You may need to get Windows Installer Cleanup Utility "msicuu2.exe" from Microsoft.com and run this to enable you to remove Nokia Connectivity Cable Driver and PC Connectivity Solution programs.
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • PC Suite versions fail to install & PC Suite Clean...

    Hello,
    I had been enjoying the full functioning use Nokia E51 phone and of PC Suite, from v7.1.18.0 to v7.1.26.0  on my home PC and business laptop without any issues.
    On my home PC running XP SP3 I upgraded from  PC Suite v7.1.26.0 to v7.1.26.0 successfully - no problems
    My problem is with my corp business laptop.
    This is running XP Pro SP2. On this laptop PC Suite v7.1.26.0 was working perfectly [and I have really appreciated it].
    However, on attempting to upgrade to the latest v7.1.26.1 after starting the installer, which opens, no progress is made and error .txt produce. I went to Add/Remove programs and successfully uninstalled the v7.1.26.0, and all other Nokia software to attempt to make a fresh install.
    Unfortunately even a fresh d/l of PC Suite v7.1.26.1 and new attempt to install fails with the same message about 1 second into the install process.
    I tried installing the PC Suite v7.1.26.0 but this too now errors with the same message.
    I downloaded PC Suite Cleaner 7.1.1 but I cannot get this to complete...the progress bar stops almost as quick as it appeared... 0% complete.
    I have tried rebooting... I have used jv16 to search for 'Nokia' re entries and deleted these in an attempt to clean install [I am experienced and competant in pc tech]
    However, the exact same issue is present....no progress for either the PC Suite installer or the PC Suite Cleaner.
    The Corporate McAfee Security Suite has no logs that would indicate that it is blocking either of these software.
    I have attached  the Temp dumptext files that are generate.
    Your assistance time and energy trying to solve this issue greatly appreciated.
    Regards,
    farfes
    Attachments:
    3565_appcompat.txt ‏4 KB
    1dcf_appcompat.txt ‏4 KB

    Hello Miksu,
    Yes, I know the folders in my XP laptop that you are talking about.I had removed them and saved them in another place in my attempts to make a clean install.
    Unfortunately no new logs are created during the failed install attempts.
    Yes, there is the .exe installer for v7.1.26.0 in the Installations folder but this fails to run.
    However, I did find the .msi installers [v7.1.26.0] for both PC Connectivity Solution and PC Suite - these are:
    PCCS.msi
    Nokia_PC_Suite.msi 
    I was able to run them in the order they are above and the install was successful and software fully functioning.
    So, what I would now like to try is installing v7.1.26.1 using the .msi installers.
    Where would I get clean copies of these for PCCS.msi and Nokia_PC_Suite.msi ?
    miksu...thank you very much for the focus you gave me on the Installations folder
    Thanks
    farfes.

  • Pc suite install fail

    PLease help me.
    first all sorry for my bad english.
    when i install pc suite (last version)
    winxp sp2
    via usb ca-53
    office 2003
    the installation fail and at the of installation a lot of regsrv32 load dll error,
    after i can browse the phone (nokia 6280)and when i click on settings icon nothing happens.
    please what wrong, it became very frustating,
    i've alredy tried to unintsall all software, driver, used pc suite cleaner but alway the same error.

    This is what I did when I had trouble with a beta version of 6.85:
    Uninstalled ALL nokia software from my system.
    Deleted all leftover nokia folders.
    Checked msconfig and disabled all nokia services and startup items.
    Searched the registry and removed all nokia and pc suite entries.
    Updated to the latest version of the .net framework. You can find this at microsoft.com
    Checked that my system was fully up-to-date.
    Rebooted it.
    Installed 6.85.14.1 without any problems.
    Thats all the help I can offer with this issue.

  • PC Suite continuously fails to update

    I have PC Suite 7.1.18.0. The PC is running XP Pro SP3 with all the latest updates. Each time I start the PS Suite pops up a message in the notification area saying update available - click here to install. I do that, it shows v. 7.1.26 is available and I click the  download and install button. All seems to go well until the progress bar gets to 99% then it stops. Then I get the message that it failed to download from the server.It does this every single time.
    I'm getting rather browned off by this, not least because the version I already have works fine and there seems no way of suppressing the pop-up when the PC starts.
    Trying to get to Nokia Support itself is literally impossible. When you eventually find the form to contact them it wants the question and product. The fields to fill these in don't exist!
    Can anyone help?

    Hi,
    Its recommended that you always uninstall the existing PC suite and follow the instructions and check 
    Do have backup of your phone data & PC registries then Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner. Install latest Nokia PC Suite from europe.nokia.com/pcsuite, reboot your pc. Once pc started, connect your phone with USB in different ports of your PC and check

  • Latest PC Suite version fails after 1-2 system reb...

    I've been using PC Suite successfully under XP SP3 with my 6102 phone connected via Nokia USB cable. When I updated PC SUite recently to v7.1.18.0 the suite worked fine, but after a couple of reboots of my computer it no longer registers the phone when I plug the cable in. When I tell PC Suite to "repair" itself, it knows that a Nokia phone is connected, even though it shows it as disconnected in the system tray area. I have unistalled and reinstalled PC Suite twice with repeateable results -- sees the phone initially, then refuses to connect fully after system reboots. Any ideas?

    PC Suite Cleaner is no longer available on the Nokia web site. I found a copy (v3.6) on another site but when I tried to run it, I got a message that it would not work with the version of PC Suite that was "installed" (the fact that PC Suite Cleaner detected anyting at all proves that PC Suite uninstall left residual stuff on the hard drive). Tried reinstallng newest PC Suite (now for the fourth time), with the same result: Worked flawlessly, but icons did not appear in system tray area after reboot; when trying to uninstall or repair, it detects that a Nokia phone is connected, but PC Suite won't display icons or sync with phone with it unless I completely uninstall and reinstall it.

  • Uninstall Adobe Creative Suite 4 Web Standard with creative suite cleaner tool not working

    hi, I try to silently uninstall Adobe Creative Suite 4 Web Standard using the Adobe Creative Suite Cleaner Tool
    on a win7 x64 (french) computer so far with no success
    I tried
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll=CS4
         in the log I get a ERROR: CS4 not recognized value.
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll="Adobe Creative Suite 4 Web Standard" and  ‐‐removeAll=Adobe Creative Suite 4 Web Standard
    with the same error
    then I tried to create the cleanup  xml file by using the command AdobeCreativeSuiteCleanerTool.exe --createCleanup=c:\test
    it create the cleanup.xml file : (I un commented the cs4 product name manually
    <?xml version="1.0" encoding="UTF-8"?>
    <Products>
    <Properties>
              <Property name="eulaAccepted">1</Property>
              <!--<Property name="removeFlashPlayer">1</Property>-->
    </Properties>
    <CS4>
              <Product productName="Adobe Creative Suite 4 Web Standard" version="4.0"/>
    </CS4>
    <CreativeCloud>
              <!--<Product productName="Creative Cloud Installer" version="1.0"/>-->
    </CreativeCloud>
    </Products>
    as you can see there is none product listed (like dreamweaver, flash...that are on the computer)
    this is what i have in the log
    [Wed Mar 20 17:34:15 2013] Please enter (y) for Yes or (n) for No. ... >>
    [Wed Mar 20 17:34:17 2013] Processing create cleanup in SILENT MODE
    [Wed Mar 20 17:34:17 2013] Creating cleanup XML at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating PDB
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] [Coll ID: 74391d4c0f181c4d062cf4de6461d86]
    [Wed Mar 20 17:34:17 2013] AC: {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1} Setup: 2.0.138.0 Name: Adobe Creative Suite 4 Web Standard
    [Wed Mar 20 17:34:17 2013] :: End :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] ::Start:: Writing to XML
    [Wed Mar 20 17:34:17 2013] [CS4] {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1}, Adobe Creative Suite 4 Web Standard, 4.0
    [Wed Mar 20 17:34:17 2013] [CreativeCloud] {11111111-1111-1111-1111-111111111111}, Creative Cloud Installer, 1.0
    [Wed Mar 20 17:34:17 2013] :: End :: Writing to XML
    [Wed Mar 20 17:34:17 2013] Closing cleanup XML.
    [Wed Mar 20 17:34:17 2013] Cleanup XML created at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013]
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:34:17 2013] ---------------------------------------------------------
    [Wed Mar 20 17:34:17 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    then I ran the command AdobeCreativeSuiteCleanerTool.exe --cleanupXML=cleanup.xml , it proceeds through a lot of msi
    then errors with 
    [Wed Mar 20 17:40:29 2013] An error occured trying to remove payload from database: Adobe CSI CS4
    [Wed Mar 20 17:40:29 2013] finished updating installState
    [Wed Mar 20 17:40:29 2013] Deleting session: 74391d4c0f181c4d062cf4de6461d86 from ribs_collection and other associated tables
    [Wed Mar 20 17:40:29 2013] Updating caps schema pcd_meta to 2 if earlier version is less than 2
    [Wed Mar 20 17:40:30 2013] ..
    [Wed Mar 20 17:40:30 2013] Removing content of Product : Adobe CSI CS4, Version : 1.0.1
    [Wed Mar 20 17:40:30 2013] Ex: Incorrect number of bindings supplied. The current statement uses 1, and there are 38 supplied.
    [Wed Mar 20 17:40:30 2013] ERROR. Refer log at: C:\Users\ADMINI~1\AppData\Local\Temp\Adobe Creative Suite Cleaner Tool.log
    I reboot the computer, check add remove program, cs4 web standard is still here, and I can still launch the applications like nothing happened...
    but at this point if I try to manually uninstall (with add/remove program) i get an error message saying "cirtical errors during installation: program installation database is incorrect, reinstall from original support" (maybe not accurate as it's in french)
    same thing if i run manually the cleaner tool and go through the dialog.
    I don't know what else I can do, I've already spent a couple of hours with this issue.
    Any help / suggestion would be appreciated, thanks.         

    hi, thanks for your answer, actually this is what I have to do:
    I have to uninstall cs4 english to install it back in french. If I try reinstall with the french licence over the existing install, it starts in trial mode and ask for the licence.
    So if I follow your advice I should reinstall, uninstall, then reinstall ( and I have to do that on 30 computers, through SCCM, not manually)
    As you see it become quite complicated.
    An other suggestions?
    thanks    

  • Cannot uninstall PC Suite using PC Suite Cleaner!

    My PC Suite Installation 6.86.9.0 was not working properly anymore so I uninstalled it and attempted to re-install.
    However the uninstall apparently was incomplete such that the installer complained about it and stopped.
    PC Suite Cleaner (3.6.002)(does not resolve the problem either since in cannot operate on the installed PC Suite version!
    Any help appreciated.
    Kind regards, Waldemar

    Playing within the registry of XP can be quite dangerous. Have you tried rebooting your computer? Try to install pc suite again after a reboot.
    If not, open the list of installed programs and find pc suite (if it's still shown in there of course) and uninstall it. I guess it will come with a message that it might already be uninstalled but hopefully it will remove the entry there if there is one no matter what error message pops up.
    Then install ccleaner  and remove all trash and run a registry scan on it. Hopefully this would remove all corrupted or invalid entries and maybe fix it. It's at least a safer way to remove dead ends in the registry than doing it your self.
    Reboot the computer and try to install the pc suite again.

  • Adobe Creative Suite Cleaner Tool

    Windows 7
    I already have the Creative Suite for CS5
    I have recently purchased the license for and downloaded some programs with Creative Cloud
    Question about the article at http://www.adobe.com/support/contact/cscleanertool.html
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    Item 7, near the bottom states:
    "Now you can proceed with your installation of the desired shipped version of the Creative Suite"
    My question should be obvious:
    Which is it?
    Does the Creative Suite Cleaner Tool apply to Adobe Creative Cloud or to the shipped version or to all listed in the first paragraph?
    This is another example of why SO MANY OF US are so frustrated by your support.
    Please answer the question without a link to another article with contraditions or, for that matter, any article.
    It's a simple question.
    I am spending MANY hours trying to correct YOUR error, which leads to Creative Cloud install failures. And, yes, I have gone to the forums, to the community, and have replied, and continue to read support's circuituous excuses and misdirected answers.
    Thank you.

    The Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Suite versions 3-6, and Creative Cloud. The tool can clean up install records for prerelease installations of Creative Suite products. The CS  Cleaner Tool does not interfere with existing installations of previous versions of Adobe Creative Suite products.
    Please refer the link: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Cannot find PC Suite Cleaner - no links work

    There have been lots of suggestions in various messages here to run PC Suite Cleaner to resolve problems, but not one of the links that I've tried (even fairly recent ones) goes to a valid page.
    The best I've come up with is:
    http://www.nokia.co.uk/A4630261
    but the download link there links to a file that doesn't exist.
    Does anyone have a link that is known to work?
    Solved!
    Go to Solution.

    There's a v3.6 at http://www.mobilen.no. The link is:
    http://www.mobilen.no/wip4/download/nokia_pc_suite​_cleaner/d.epl?id=13500
    What's the law of the jungle?

  • Where can I download PC Suite Cleaner?

    Hi
    I need to clean my registry up - can't install software properly at the moment and the link to the PC Suite Cleaner software is broken. Is there an alternate link to download it?
    This link, http://nds2.nokia.com/files/support/global/phones/software/Nokia_PC_Suite_Cleaner_3_3.exe seems to be down.
    Many thanks.

    PC Suite Cleaner 3.3:
    http://europe.nokia.com/A4144912
    However, the download link posts a strange "method not allowed" error now.Message Edited by petrib on 30-Jun-2006
    01:30 AM

  • Ovi Suite installation fails: something's gone wro...

    Ovi suite installation fails: "Something's gone wrong. Nokia Ovi Suite Installation requires that PC Connectivity Solution 7.0.0.0 or later is installed before you can continue." I tried all possible options; removing all related items, drivers, registry entries. Nothing helps. No decent logging. Where can I find this PC Connectivity Solution? No decent help. Complete lack of information. After failure, lots of items are still installed and remain. No decent rollback. Windows installer cleanup is no longer available from Microsoft due to issues. So I'm stuck with an invalid piece of installed software. Just tried the third time I'm giving up. Spent the whole day on this. Has this been tested properly anyway on Windows 7 32 bits? The message in itself "something's gone wrong" does not really give me any hope on this. Please provide a solution.
    Solved!
    Go to Solution.

    Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
    Attachments:
    Ovi.JPG ‏38 KB
    Ovi.JPG ‏38 KB

  • Where I will find Nokia PC Suite Cleaner?

    hello,
    where I will find Nokia PC Suite Cleaner?
    I wait for your answer...
    thanks a lot...

    29-Feb-2008 03:13 PM
    cjlim wrote:
    PCSuite Cleaner 3.6 can be downloaded from
    http://nds1.nokia.com/files/support/global/phones/software/Nokia_PC_Suite_Cleaner_3_6.exe
    Or if you want more information on this application: http://www.nokia.co.nz/A4718308
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Installed, licensed, and working Creative Suite CS3 fails.  How do I clean Adobe off my system for new installation?

    I run Macbook Pro with Mavericks.  I have a licensed copy of Creative Suite CS3 installed.  It simply stopped working.  InDesign, Photoshop, and Illustrator close upon opening.  Tried repairing the installation, uninstalling, and reinstalling.  Didn't work. The reinstallation did no provide an opportunity to enter the serial number. Tried CS5cleaner.  Didn't work.  It left the applications installed and deleted the uninstall application.  Any help would be greatly appreciated!

    The system requirement for CS3 is :
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  • 9310i PC Suite Synch fails - apparently lack of ph...

    My kit is: 9310i, PS Suite 6.82.22.0 (did they really need to go to 82 versions to get it not to work?) and Windows XP
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    Problem: - I have now managed to get synch working reasonably reliably on the contacts only although I did have this same problem for two days with the contacts synch (don't know what changed to suddenly make that start working). What happens now when I try to synch onyl the calendar is .....
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    I encountered the same problem after it worked for a while, Windows 7, Office 2010, Nokia Suite and a Nokia E7 and a N900. While my Android tablet synched fine. It appears that with all the Windows, Office and Nokia Suite updates it runs out of sync. Result is that in Nokia Suite the calendar option is grayed out and won't sync. After many uninstalls and installs with and without the cleaner, Nokia Suite still did not work. UNTIL I ran a repair on my Office 2010 installation. After a reboot the Nokia Suite recognizes that Outlook is installed and it is synching fine. Good luck!

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