PC Suite Content Copier will not complete

Question

This is an ongoing issue, through several versions of PC Suite. Becasue I have not been able to resolve it for 5 months, I'm requesting help.
Current version of PC Suite: 6.85.14.1
Phone: N75-3
PC Operating System: Windows XP Home
Phone firmware: 20.1.172
This is my second N75-3 phone, this app never worked on the first one either.
Backups run on the phone and saved to the memory card have always worked, on both phones.
Repaired PC Suite today, right before running backup and also reinstalled MMS SYNC at that time. Ran a couple of other PC Suite functions today to confirm that PC Suite was working properly. No problems indicated.
I don't remember how many times I have reinstalled or repaired PC Suite during the 5 month period, because I lost count. 20 times might be a low estimate.
What I've tried: tried running Content Copier with different data categories selected. Usually select all categories for data on phone memory. Each time I've done this everything completes except when it gets to phone model-specific backup. Then the app stalls until I manually stop it. Of course by doing that, the app fails, so I don't have a backup.
Today I tried selecting a minimal amount of data to be backed up. Just user files from the phone memory and phone model-specific backup. It took about 20 seconds to complete the user files, and then took another 10 minutes to go from 10% complete to 99% complete. It's been sitting at 99% for 45 minutes. I suspect that this one won't complete either. Since I do have the phone connected on USB and the power charger today, I thought I'd let Content Copier take as much time as it needs without disturbing it, but I've never seen any phone app for any make of phone take more than a couple of minutes. The app is still running. Task Manager on the PC does not indicate any problems or crashes.
Has anyone ever been able to get a backup from Content Copier, and did you do anything special to make it work?
Alternatively, does anyone know of a third party application that does the same thing as Content Copier? It might be worth trying. I'm mostly concerned with saving phone settings. I save most of my personal data on the memory card and that's easy to backup.
OK, I manually stopped the app after a full hour of running. It did not complete, was stuck at 99%. The backup report had nothing useful to say. Just said that the backup was unsuccessful because I stopped it.

Answer 1

After some more research and patient watching of how my PC was acting with PC Suite, I have come to the realization that my backup problems stem from the Nokia USB drivers. That's the part that appears to be buggy. I noticed that every time the software had trouble completing a task, the drivers were showing in Device Manager in the PC as something wrong, prompting to uninstall and resinstall. So nwo each time I need to use a PC Suite function I check there first. A pain, yes, but reinstalling those drivers is less than reinstalling all of PC Suite. I'm still stuck with rebooting the PC afterward, but it does take less time. I do have the updated PS Suite, 6.85, so I don't know why this keeps happening. I had seen a post that talked about removing a Microsoft driver for a Nokia portable device, which was posted by a moderator, I believe, but I also noticed that when I remove that, NSU doesn't see the phone. Plus after reinstalling that piece, I get some nice listings in My Computer for the phone, and drives, adn even the camera on the phone. So I guess I'm stuck for now reinstalling drivers every time I want to use PC Suite. Maybe I'll live long enough for Nokia to fix this. If anyone else wants to go after getting this fixed with Nokia, help yourself. I'm done.