PC Suite does not recognise bluetooth

I have a Nokia 6280 purchased last September running v.05.92. I've not been able to update this successfully as when installing a more up-to-date version always seems to disconnect the phone (via cable), causing the update to fail.
I'm running pc suite 6.83.8.7 on a brand new Dell Inspiron 6400 laptop.
The phone has failed twice and has had to be sent back on both occasions to have its software reinstalled.
I've been trying to connect to my laptop with Bluetooth (V2.0+EDR). The phone and laptop (bluetooth manager) recognise each other just fine, however PC Suite keeps coming up with the message:
"Cannot use the connection type. Check that all the needed hardware, software and drivers are available". I have tried reinstalling PC Suite and Bluetooth but cannot get past this message in the Get Connected menu of PC Suite.
Any suggestions please?

I have the same problem withe Kensington dongle. Here're the driver details:
Broadcom
6/7/2006
5.1.0.1700
I can transfer files back and and forth using OBEX FTP, no problem, but PC Suite can't find the stack:
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 2
Language: English
Language for non-Unicode programs: English
Locale: English
Input language: English
Nokia PC Suite:
Version 6.83.14.1
Language: English
Connectivity Cable Drivers:
Version 6.83.9.0
PC Connectivity Solution:
Version 7.7.10.0
Microsoft Outlook:
Version 12.0
Build 1014
No supported Bluetooth stack found
I'm using the drive that came with the dongle. I also have a Microsoft Bus Enumerator listed, is that a problem?
Any help is most appreciated!
There's someone in my head, but it's not me
-- P. Floyd

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