Pc suite fails to connect nokia e51 to internet.

I have recently installed antivirus software on my computer (avg ver. 8.5) i run windows xp sp 3. I have a nokia E51 and can connect to the internet directly with the handset however when i connect the handset to the computer via the dke-2 cable and use nokia pc quite ver 7.1.26.0 it fails to establish a connection. Please advise

Temporary disable the anti virus and see if it works. If it does then you are sure that the anti virus is blocking the connection. If that is the case then you will have to create an exception rule on the anti virus for the phone

Similar Messages

Nokia Suite 3.8.48 + Nokia e51

Hello Trying to do firmware update through the Nokia suite but 2nd days im getting "Service is unavailable" messages. It does say try again laters but 2nd day now and i was wondering if it even works with older phones? Thanks for answering
Solved!
Go to Solution.

Miilitz wrote:
I was wondering if it even works with older phones?
A Nokia E51 is updateable via the Nokia Suite.
Miilitz wrote:
firmware update through the Nokia suite but 2nd days im getting "Service is unavailable"
Because I am just an end-user like, we can only hope, a Nokia employee is working on this already.
In the meantime, please, dial *#0000# and give us your current version. Furthermore, below the battery there is a 7-character code starting with 05… (Nokia Product Code). We need those two information whether your Nokia is on the latest firmware version and/or on the correct firmware variant.

Mac failing to connect to ethernet network/internet

Help this is driving me nuts. My mac connects to the network only intermittently. I have 3 macs networked via ethernet, connect to a switched ethernet hub which is connected to a dsl router. There are other PC's in the building that connect to this wired network and thus the internet. All the 3 macs (running leopard, all upates installed) have been set up using DHCP and all has been fine for years. Now one mac has trouble connecting to this network. The error messages imply the internet connection is at fault but both other macs and the PC's are connecting OK. I suspect its a network issue as the other macs can not see the faulty mac when it's playing up. I don't understand why 2 work fine but not the other. At times I could surf the net but mail failed to connect saying it could not connect to a server port. Now the mac seems to have dropped of the network completely - but it seems to see a ethernet connection when running diagnostics. I have not posted any error messages because they all seem to differ and are not consistent. Should I start again? what's the best way to set up a network like mine - it has been run like this for many many years. Am posting this on one of the other macs as the faulty mac has been offline for days now. Weeks ago we did have a similar problem on the third mac but after 1/2 hour and restarting the hub it has been running fine ever since. Thanks for reading this and if you need any more specific info, or for me to run a test and report the results, let me know.

Hi Suggsy-
Your hub (switch?) could be failing. It is possible for one port to become flakey while the others all work fine. Can you try another port?
If that fixes it, combined with the other problem from weeks ago, it may be time to replace the hub.
If that does not fix it, be sure to try a new ethernet cable.
Luck-
-DP

Linksys E1200 fails to connect to Frontier FIOS internet at setup

I am trying to set up my E1200 router to Frontier FIOS internet. I went thru the setup and it failed to connect to the internet. What settings do I need? Frontier says that it should find the connection automatically.

First of all connect the modem directly to the computer and then let me know the IP address that you are getting from the router? To check the IP address that you are getting from the Router...
You can check the IP address in the following manner:
# Click on Start -> All Programs -> Accessories -> Command Prompt.
# A black pop up box should come up, type: "ipconfig /all" …
There check the IP address and Default Gateway under LAN….
Here is the link for setting up the router with the DSL connection: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=20ee1457387f40178cd5f41d4b585db4_3687.xml&pid=80&r...

Ovi Suite Fails to connect to Internet

Ovi suite do not recognize when the lap top is connected to internet and trying to use the update software icon. I alreday tried downloading the software twice. What can I do?

Anche io in Italia, dopo aver fatto l'aggiornamento di Ovi Siute, non riesco più a collegarmi a internet e quindi non posso aggiornare il mio Cellulare N97.
ho povato a reinstallare il programma ma niente.
C'è qualcuno che può aiutarmi?
dkaminsky wrote:
I have the same issue: the country is Russia, internet is up, but the Suite states that entrance to the ovi system is impossible, since it cannot connect to the server.

E3000 - Failed to Connect Bravia TV to Internet

Just installed the e3000. Fantastic! Got my sony barvia tv on the net after trying to get a wired network going but failed!

Did you check what ipaddress that you getting on the Bravia TV once it is connected with the network....
I mean Once the cable is pluged in check the ipaddress on the TV...

How to configure SIP settings on Nokia E51

Hello to all.
I need help. I have
Username
Authentication Username
SIP address
SIP Password
Domain
Outbound Proxy
in one of big SIPs provider but i cant configure my phone work with it. Please help me. I allready installed SIP Voip settings from nokia store.

Have you checked out this post upon forum http://discussions.nokia.com/t5/Connectivity/Nokia-E51-SIP-Settings/m-p/481535/highlight/true#M24073 or this resource?http://www.voip-connections.com/wp-content/uploads/2011/06/How-to-configure-Nokia-E51-and-E71-to-con...
Happy to have helped forum in a small way with a Support Ratio = 37.0

OVI fails to connect to Nokia N8-00 on "Checking t...

Hi All,
I'm having problems connecting OVI to a Nokia N8-00 handset via Bluetooth.
The Add New Device wizard is able to detect the phone but when selecting it from the list and proceeding it stays on "Checking the Bluetooth capabilities of your device." for some 20 seconds after which it eventually fails with the error of "Failed to connect to your device. Problems occured while authorising the Bluetooth connection between your device and computer."
I've verified that both devices are configured as authorised by their respective counterpart.
Also tried to remove the pairing from both the laptop and phone and re-pair them again - same problem.
I am able to sync the phone with OVI via USB no problem.
I am also able to use my OVI with another Nokia phone (E72) via Bluetooth without any issues.
This points me to a possible problem with Bluetooth on the N8 phone itself but I don't have any way to prove it.
I wonder if anybody else has experienced the same issue?
OVI version 3.0.0.290
N8-00 version 013.016
Thanks, Jan

OVI is A BUG! I'm using PC suite with an old version 7.1.40.6 (still compatible with the N8) which wor'ks great with my N8 for more than a year. Time to time I update OVI to check if the known bugs are fixed but since new are coming it is a no end situation. I have had a N95 and a N97 before which never either worked properly with OVI and Outlook 97, 2003 & 2010.
How CAN THAT BE Mr NOKIA?
Because of this, I'm closed to give up with this good phone supplier offering a VERY WEAK software support to its clients!
Good luck to all of you still patient ...

OVI fails to connect to Nokia N8 on "Checking the ...

Hi All,
I'm having problems connecting OVI to a Nokia N8-00 handset via Bluetooth.
The Add New Device wizard is able to detect the phone but when selecting it from the list and proceeding it stays on "Checking the Bluetooth capabilities of your device." for some 20 seconds after which it eventually fails with the error of "Failed to connect to your device. Problems occured while authorising the Bluetooth connection between your device and computer."
I've verified that both devices are configured as authorised by their respective counterpart.
Also tried to remove the pairing from both the laptop and phone and re-pair them again - same problem.
I am able to sync the phone with OVI via USB no problem.
I am also able to use my OVI with another Nokia phone (E72) via Bluetooth without any issues.
This points me to a possible problem with Bluetooth on the N8 phone itself but I don't have any way to prove it.
I wonder if anybody else has experienced the same issue?
OVI version 3.0.0.290
N8-00 version 013.016
Thanks, Jan

All bluetooths stack versions, OVI versions, PC Suite versions are same as those of another laptop which connects well over bluetooth.
By the way still, my Win7 Home Premium's OVI's system info tells that it is using Microsoft Bluetooth Stack Version 6.1.7600 build 16385 (Active & In Use).
PLS DO HELP. OTHERWISE I'VE NO OPTION BUT TO LOOK FOR ANOTHER SYMBIAN 3 DEVICE. I DON'T WANT TO PART WITH MY N8 OR MY ACER ICONIA TABLET.
Note: This problem seems only with N8 because I've tried other nokia models. They all connect well. But I've also tried another N8, that also DIDN'T CONNECT. What the heck problem is with N8.
Wish#1: MP3 Tag Editor capable of editing ratings.
Wish#2: Android type Video player, highly efficient player capable of playing all formats.
Wish#3: Without Google Maps (and products), no gadget is worth keeping.
Attachments:
Ovi system info.png ‏19 KB

Nokia E51 vs PC Suite

Can't make my laptop (Windows Vista Home Premium) with the PC Suite 6.84.10.3 connect and recognise my Nokia E51 device. My CD doesn't show any direction on how to insall a specific software for E51 but just PC Suite. The system tries to install the device software upon connection but can't succeed. Can anybody help?

instread of using the cd version, use the newest PC Suite from www.nokia.com/pcsuite
Message Edited by manta on 28-Dec-2007 01:29 PM

Nokia E51-1 - Cable driver connection error

After I installed Nokia_Connectivity_Cable_Driver_rel_6_86_11_0, and connected phone to computer using USB, computer shows 'Founf new hardware E51' starts install drivers, then shows 'Found new hardware Nokia E51 USB Phone Parent' stays with this message for long time and after crashes.
Then in the device manager shows new device -Wireless communication devices - Nokia E51, Properties for it - Reinstall the drivers for this device. (Code 18).
When I am reinstalling driver for device it founds the drivers, installs them and then crushes and shows 'There was a problem installing this hardware: Nokia E51 USB phone Parent, An error occurred during the installation of the device, Fatal error during installation'
I have tried to uninstall everything from nokia, clear the registries, and install only Nokia Connectivity Cable Driver rel 6.86.11.0, but all time the same problem.
Vhen installing older version, there is no problems to connect, and using Bluetooth phone connects perfectly.

I have exactly the same problem.
1. I had a perfectly working setup (details below).
2. I manually clicked on update phone software in PC Suite.
3. Downloaded and ran the new Update phone software program.
4. At the end of the install, my E51 was not recognized by the update phone software program.
5. It stopped working with PC suite since then.
6. I have uninstalled PC Suite, uninstalled Update phone software program, rebooted the machine, deleted C:\program files\Nokia and installed PC suite again.
7. Still the same problem.
I suspect the Update phone software program messed something up. Any bug fixes Nokia?
My Setup:
100.34.20
29-09-2007 RM-244
Nokia E51 (231.01055)
CODE 0558477
Windows XP Professional, XP Service Pack 2, fully patched as per Microsoft update
Latest PC Suite 6.86.9.3

C7 Connection to OVI suite fail

Still having problems connecting C7 to Ovi Suite. No way to update software. None of sollutions on support discussions helped. After plugging in USB cable Suite fails to recognise C7 device. After plugging USB cable, PC registers C7 under device manager. Suite launches but fail to recognise C7. Keeps on asking to connect phone. Windows 7, 64 bit. Suite ver.: 3.4.41. Phone software 022.014.269.06

@ 575leon,
Could you please submit an error report first of all. Then if you have not tried yet, you could download the beta version of Nokia Suite 3.4.48. Could you also please link to the thread(s) in which you have received troubleshooting, so we know what you have already tried.
Hope the beta works.
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

Nokia N78 fails to connect to PC via CA-101 USB ca...

Hi everybody.....
Please let me tell the story from the begining..Recently I purchased a China made N78 phone
with firmware ver. 12.046 / custom ver. 12.046.051.1 .When I tried to connect it to
PC via CA-101 USB cable & Nokia PC Suite ver. 6.9 (both are contained in the retail box)
it failed to connect.Although the phone does recognise the connection as a connection
icon appears on the left upper corner of the phone screen and the phone asks me to set
the connection profile e.g. PC Suite to use , while the PC tells me that a problem occured
during installation of a new hardware (the phone) and it cannot be used properly hence no
connection occures. First I factory resetted the phone , then did hardware format by
keys: (* + 3 + m.media key + power on ),then updated the Nokia PC Suite programme to
ver. 7.1 and I updated cable drivers from Nokia website and reinstalled them ,then I
updated the phone fimware using phone device manager to ver. 21.002 / custom ver. 21.002.051.1
and lastly reinstalled the Win.XP on my PC BUT THE PROBLEM IS SAME AND NO CONNCTION in every single step done respectively.On the other side the Bluetooth connection with the PC and Nokia PC Suite
works very fine. I think I checked and fixed every possible issue I could ,and the phone package is brand new and made under the authority of Nokia corp. hence its genuine one and purchased from a registered Nokia distributor in Middle East.So why this problem happens ?! I DONT KNOW , SO PLEASE HELP..HELP...

Did You install PC suite to your computer before connecting? Which mode are you using to connec PC Suite or data transfer? Data transfer shouldn't require drivers but you can get the cable driver just in case. It should be on the disk that came in the box with your phone. If you have installed PC suite make sure it's running when you plug the phone in
Show your appreciation. Hit that kudos button real hard

Nokia Ovi Suite has lost connection with your devi...

5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
Attachments:
nokia_conn_lost.jpg ‏40 KB

E71 - Nokia PC Suite - does not connect ? unable t...

I installed Nokia PC Suite (v7.1) on my PC's:
Connected Nokia E71 with USB-cable
(Mass Storage > Via Windows Explorer I can see the directories on the memory card of the E71)
Problem-1: Nokia PC Suite gives error: "unable to find device"
(while phone is unlocked, USB mode is not applicable)
Problem-2: Also Nokia Software Updater does not work (cannot find device)
Happens both on XP and Vista PC.
In other words... I can't access my E71 at all. Who knows a solution ?

Hi, i just ran into the same problem with the "Device Not Found" I will give the steps for what fixed my problem.
Connect the phone to your computer via data cable. Select "Connect Pc to Web". Then, inside the folders run the installer.exe** and select Repair instead of Uninstall. Now your device should work like a charm.
**If the installer.exe interrupts you saying that the version installed on the computer is newer than what you are trying to install and exits itself, you will have to go to control panel to uninstall Nokia Pc Suite and reinstall it with the phone you plan on using so it will be the correct version. Even after you reinstall Nokia Pc Suite you may have to run the installer.exe a second time and select repair before it will work. I did anyways.
I hope this fixes your problems you are having. Also the reason it is hard to get tech support for stuff like this is because when you can connect your mobile internet to the pc you can use a lot of data because you have more access to things. Eventhough you may have an unlimited data plan most if not all companies will ban your phone possibly without notice if you use more data then they want you too. Also tethering, which is what we are all trying to do. Is illegal for most if not all phone companies. Always best to read the Terms and Conditions.
As far as the USB not beeping when connecting the cable. I didn't hear mine either but it worked but if yours isn't working try this: Start -> Right-Click Computer -> Properties -> Device Manager-> Check all USB devices to make sure they are working properly and you may need to reinstall them.
Please reply to let me know if anything worked. If it did please check solution button to allow other people to find my post. Thanks for any replys to my post.

Pc suite fails to connect nokia e51 to internet.

Similar Messages

Maybe you are looking for