PC Suite & Nokia E61

I have two recurring issues with my Nokia E61
Issue 1:
I cannot get my PC to sync with my E61, although it seems that I can intermittently get my E61 to sync with my PC (by using synchronise on the phone and not the PC)
I am operating all the up to date software... XP SP2, PC Suite 6.85.14.1 and E61 software version 3.0633.09.04
Has anyone got any ideas? I have uninstalled and re-installed PC Suite and all of the components, I have repaired it using the add/remove programs in control panel too. I have removed and reinstalled my Bluetooth device and I have paired and unpaired my phone several times. It shows as being connected on my PC but PC Suite is unable to connect. I am confused/annoyed/frustrated.
Issue 2:
For more than 6 months my answerphone notification spool has not been working on the phone. Apparently it is a 'known issue' but neither Orange nor Nokia seems inclined to sort it out.
Today Orange said that I needed to update the phone software because there is a patch. But then I pointed out that I seemed to have the latest E61 software. To this Orange technical support did not have an answer and the answerphone spool still does not work, and I cannot connect my phone to my PC anyway....
The E61 has the potential to be a great phone, but these ongoing issues mean that it just does not perform when it should. For example, for a while it would randonly delete all of my emails on my PDA without warning. And when it does sync it often duplicates my contacts so I have 1500 duplicate contacts in my address book.
These ongoing issues mean that after being with Nokia for over 15 years I think it is time to go elsewhere for a reliable PDA. What started out as a small problem has turned into a complete nightmare.
Basically, any help would be much appreciated....!
Thanks
Andrew

What ms os you are using(XP or Vista? On that device manager, try to uninstall that "Red x", then from the above menu try to rescan for new device & check if the proper driver is installed & the "x" disappear.
Knowledge not shared is knowledge wasted!
If you find it helpfull, it's not hard to click the STAR..

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