PC Suite not recognising any connection

Having recently updated to the newer model 6120c from my previous 6230i I reinstalled PC Suite for ease of transferring data from my PC to my handset but have found that when I reach the 'Get Connected' page of the installation where it asks me to 'Select the connection type' I have no options active at all and when I make certain that the phone is connected to the cable which is fully plugged into a USB port it still will not show any active options for me to select from. I had no problems connecting the previous 6230i via the cable connection and am currently at a loss on how to solve this issue. It may be with the limited amount of services that I have running that I may have inadvertantly turned off an essential service that is required to have PC Suite running. Or maybe it could be that I have a selective start up, but upon investigating the system config utility I do note that there is a launch application checked for a Nokia service to start up so at this point I am open to any helpful suggestions that may assist in the solution to my problem.
Thanks in advance for any help on this issue.
Jasper69
PC Operating System: XP Pro SP2
Connection Method: Cable
Handset: Nokia 6120c (Classic)
PC Suite Version: 6.84.78.3

Microsoft Windows XP Professional Version 2002
Service Pack 2
Nokia PC Suite 7.1.18.0
Cable Type: DKE-2
I have a problem with PC suite; it doesn’t allow me to connect to my Nokia N95 and maybe my other Nokia phones; as the get connected wizard shows three greyed out options. These options are Cable connection, Infrared connection and Bluetooth connection. These are found under the select connection type. I have already un and then reinstalled three times, tried to repair the installation and installed the drivers separately. The previous 7.0 version worked fine, but by updating I can no longer connect my phone through PC suite mode. Data transfer, image print and media player work fine. The USB symbol does appear on top of the phone screen, but still no phone connected.
When I click on ‘click here to connect a phone’ a
Menu pops up:
Get Connected - Troubleshoot Titled Problems with Infrared connection? I don’t even have infrared or Bluetooth on my laptop.
The computer does however make a noise to show that something has been connected to the laptop, “tun-nuh” when I connect via PC suit mode.
When I click on one touch access, it says no phones connected, there are no Nokia modems installed, make sure you have installed Nokia Connectivity Cable Driver software. Settings spanner icon, Select modem, and from here I can chose Nokia N95 USB Modem, and then my network operator.
Sometimes when I connect the phone, it says the USB device is not recognised and has malfunctioned. But, when I continue to replug into the different sockets; it starts to install new device found Nokia N95, phone parent, sync-ml… until it finally says your new device is ready.
Please do help, if you can.
Thank you!

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