PC Suite not syncing contacts

I have a 6555 phone that I had been synching with outlook (Outlook 2000 running on Windows 2000).  I have PC Suite v6.85... installed.  When the phone is reset, it will sync fine the first time, but each time after the phone resets itself (powers down and back on - does not go through the full power on process).  I have played with the settings in PC Suite to only sync the calendar and/or notes and that worked ok.  It was when I selected to only update the contacts that it fails.  I am connecting via bluetooth.  I have had the phone replaced several times, and have reinstalled the software several times.  I did clean my contacts to reduce the number (now just over 100), but that should not be an issue.  Any suggestions?

HI ohjones,
Please look out for contacts does it contains "\" symbols too on your phone, if so, kindly remove all the specail characters from your contacts and then try, as i do faced these sort of problem earlier
YOu can view following link too

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