PC suite syncing problem with nokia 3500

Hi
My PC suite connects but is unable to read the phone messages or contacts
I am unable to sync, take a back-up
In short I can NOT use the PC suite.. It only says me connected but it does not help me in doing any of the above..
Can some1 Please help me.. I really love using PC suite since It very convenient ..
Thanks
Hoping for a reply soon
WINDOWS Version- windows 7
PC suite version-7.1.40.6
Type of connection- Cable
I have updated the phone software so sure it not related to updating..

I also have detected the problem. It is not any physical malfunction according to me. It occures with my phone when I unplug it and plug it again. Sometimes is useful to change the USB port and afterwards to move back to the previous one. Try it and also try it combined with PC restart. It is a weird problem!?

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PC suite syncing problem with nokia 3500

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