PC suite unable to install

Hi am running PC suite 6.86.9.0 and want to install 7.0.8.2.
OS is XP service pk 3. Installation is never completed as I get a message saying can not remove older version.
An suggestions?

Hi rhisiart
How about trying Nokia PC Suite Cleaner v7.0.1 from here:
http://europe.nokia.com/A41198596
Happy to have helped forum in a small way with a Support Ratio = 37.0

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    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCC
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheClient is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCS
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheService is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCA
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheAdmin is Installed.
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 2.0.1230.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft Information Protection and Control Client
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.0.959.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft WCF Data Services 5.0
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 5.0.51212.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - IsInstalled
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:19 - Beginning download/installation
    2014-06-23 10:13:19 - Created thread for installer
    2014-06-23 10:13:20 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\ADMINI~1\AppData\Local\Temp\2\PreA98B.tmp.XML"
    2014-06-23 10:13:20 - Error: Unable to install (2)
    2014-06-23 10:13:20 - Error: [In HRESULT format] (-2147024894)
    2014-06-23 10:13:20 - Last return code (2)
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - Flags
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - PendingFileRenameOperations
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SYSTEM\CurrentControlSet\Control\Session Manager
    2014-06-23 10:13:20 - Reading the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    2014-06-23 10:13:20 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    2014-06-23 10:13:20 - Last return code (2)
    2014-06-23 10:13:20 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any
    command line options.
    2014-06-23 10:13:20 - Cannot retry
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Management Framework 3.0
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - PowerShellVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 4.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft .NET Framework 4.5
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - Install
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 4.5.51641
    2014-06-23 10:13:20 - A post release .NET 4.5 is installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 6.1.7600.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2014-06-23 10:13:20 - Reading version of the following file...
    2014-06-23 10:13:20 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2014-06-23 10:13:20 - The version is...
    2014-06-23 10:13:20 - 1.0.3010.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 10.51.2500.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Server AppFabric
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCC
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheClient is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCS
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheService is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCA
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheAdmin is Installed.
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 2.0.1230.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Information Protection and Control Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.0.959.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft WCF Data Services 5.0
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 5.0.51212.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - IsInstalled
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:16:23 - Opening log file
    2014-06-23 10:16:23 - Opened action for user
    2014-06-23 10:16:23 - C:\Users\ADMINI~1\AppData\Local\Temp\2\prerequisiteinstaller.2014.06.23-10.13.12.log

    It looks like you may have extracted the files to C:\sp2013. Can you try installing from a mounted ISO instead? Can you also validate that this is Server 2012 and not 2012 R2?
    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Unable to Install Photoshop CS5 on Windows 8

    I'm unable to install Photoshop CS5 on Windows 8.  A copy of the installation log is listed below.  The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer.  It failed at about 5%.  Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode.  This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator.  Same thing as before.  It failed at 5%.  Does anyone have any suggestions?  Thanks.
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 60 error(s), 56 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
    ERROR:  - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - AdobeColorPhotoshop CS5: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation: Install failed
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

    Try http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • I am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    i am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    download the 64bit installer,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe CS5: Unable to install updates, close instances of AAM to continue.

    I have come across this issue twice so far in my summer madness of machine deployments where I work at a unversity. The message I get while trying to run updates using Adobe Application Manager:
    Some updates failed to install.
    The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
    [INSERT ADOBE SOFTWARE TITLE HERE]
    You are already running the Adobe Application Manager. Please close all instances of Adobe Application Manager in order to continue with this installation.
    Below is a snippet of my aamu.log file:
    2010-06-24T23:18:24: >>> Adobe Updater Log Begin >>>
    2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : Application Version 1.0.0.67
    2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = /Users/mshepherd2/Library/Application Support/Adobe/AAMUpdater/1.0/aamu.log
    2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
    2010-06-24T23:18:24: UpdaterCore : Returning from << UCInitialize >> Returning with outErr Value =>  = 0
    2010-06-24T23:18:25: Returning from << UCCheckForUpdates >> call with outErr value -  = 0
    2010-06-24T23:18:25: CFU(Webfeed):: Web feed hasn't changed since last time.
    2010-06-24T23:18:25: CFU(Webfeed): Webfeed is empty
    2010-06-24T23:18:25: CFU(Webfeed): MRL is empty
    2010-06-24T23:18:25: Check for Updates was done successfully.
    2010-06-24T23:18:44: Check for Updates was done successfully.
    2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Function returned with value =>  = 0
    2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Is BOB downloaded =>  = 0
    2010-06-24T23:18:44: UCDownloadUpdates : (A) UCIsSelfUpdateAvailable API returned value = 0
    2010-06-24T23:18:44: StartUpdateInstallerSubsystem : WARNING - RIBS Setup is Already running.
    2010-06-24T23:18:45: Returning from << UCTerminate >> call with value = 1
    2010-06-24T23:18:45: UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
    2010-06-24T23:18:45: <<< Adobe Updater Log End <<<
    I'm mainly working with CS5 Design Premium Suite (running OS 10.6.3) with users/myself and haven't been able to solve this problem. We utilize Active Directory logins and give the users admin rights ( I know...I know gotta love education). To get right down to it I'll list what I've tried on my machine and on someone else's with the exact problem.
    - MADE SURE NO OTHER ADOBE APPS OR AAM IS RUNNING AS A PROCESS (duh)
    - deleted any local adobe pref files, cache files and adobe application support files.
    - deleted login keychain
    - ran disk permissions
    - ran Adobe Cleaner and reinstalled the whole suite numerous times...did nothing
    - tried using both a different local and AD account, this did infact allow me to run the updates. This proves that either local accounts or AD account      can work...just not mine!!
    - I've even moved my user folder data so next time I logged in, it would create a new user folder. This still produced the same error. Does it have to      do with anything in the user directory services and permissions??
    One pattern I found was using another account whether if it was a new local account or a fresh AD account logged in, I would get the prompt for the AAM to edit the system.privilege.admin file prior to it searching for availible updates. Logging in has myself I don't get this.... therefore it goes straight to the error message.
    I hope there's a fix for this, I've learned far more than I ever wanted to learn about the file structure of the vast CS5 suite and its smaller AAMUpdater counterpart.

    I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
    Adobe Pixel Bender Toolkit 2.5 Update
      Installation failed
    Can you point me in the right direction? It seems to me that the patch is faulty.
    Thanks.
    Update 01/15/2011
    Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
    This is additional to the issue of Pixel Bender being unable to upgrade.
    Please advise,
    Thanks,
    David.
    Update 01/16/2011
    I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
    All the rest of the available downloads failed to mount.
    Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
    This is starting to become very frustrating.

  • Unable to install the latest version of Adobe Muse via Adobe Application Manager

    I´m a user of Creative Suite applications  and all of them have been updated successfully with the exception of the latest version of Adobe Muse.
    I´m unable to install it. I get error DW 050
    I´m using Windows 7 64 bit.
    All previous versions of Adobe Muse have been installed OK.
    Following a forum discussion I could read, I uninstalled the previous version, but the installation fails again.
    Does any body know how to solve this issue?

    Dear Sachin:
    Thank you for your help, however I have to get back to you to inform that after  downloading the new package based on the link that you´ve provided, I´m  still unable to execute the application.  I get the message: “block by the administrator”  and also another message: “the editor of this program is unknown and unsafe”. Please note that all other programs from Adobe´s Creative Cloud have been downloaded and installed with success. All Adobe Creative programs have been installed on my computer several months ago and all are working fine so far.  This morning I installed an update for Photoshop without  any problem. It seems that the problem persists only with Muse. I have to highlight that I´m the administrator of my PC and therefore all applications are currently being executed as administrator. I have never had the intention to block any program, including obviously Adobe´s Creative Suite programs.
    Could you please let me know how to splve this problem?
    Michael.
    De: Sachin Hasija [email protected]
    Enviado el: lunes, 28 de enero de 2013 18:57
    Para: retonxxy
    Asunto: Unable to install the latest version of Adobe Muse via Adobe Application Manager
    Re: Unable to install the latest version of Adobe Muse via Adobe Application Manager
    created by Sachin Hasija <http://forums.adobe.com/people/Sachin+Hasija>  in Help with using Adobe Muse - View the full discussion <http://forums.adobe.com/message/5028441#5028441

  • I am unable to install the CSXS Infrastructure 4.0.2 update

    Every day I can see the adobe cc update icon, it makes me feel very bad, but always be updated each time an update fails, which is why this road is not?
    There are pictures and the truth:
    No matter how retry, the result is the same: Update failed!
    Please administrator for help.
    OS：windows8.1，adobe cc
    Also attach the error log:
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | START - Installer Session
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | RIBS version: 7.0.0.108
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Total Timer]
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | CHECK: Single instance running
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | CHECK : Credentials
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Load Deployment File
    02/28/14 12:37:16:564 | [INFO] |  | OOBE | DE |  |  |  | 10644 | deploymentFile option not given
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | CHECK : Another Native OS installer already running
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Create Required Folders
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Assuming install mode
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Looking up install source path
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Sync Media DB ...
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Sync Media DB]
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Pre check media db sync
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | End of Pre check media db sync. Exit code: 0
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Sync Media DB] took 432.871 milliseconds (0.432871 seconds)
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Ready to initialize session to start with ...
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [CreatePayloadSession]
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Updated source path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Ignoring original data since install source is local
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
      Path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:37:16:565 | [INFO] |  | OOBE | DE |  |  |  | 10644 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/28/14 12:37:16:571 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
    02/28/14 12:37:16:571 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ----------------- CreatePayloadSession: machine is x64 ---------------
    02/28/14 12:37:16:978 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ______ Verify Dependency Subscribers ______
    02/28/14 12:37:16:978 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:37:16:978 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
    02/28/14 12:37:16:978 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:37:16:980 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
    02/28/14 12:37:16:990 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Ignoring deployment input for the INSTALLDIR: marked as fixed
    02/28/14 12:37:16:990 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Setting property "installSourcePath" to: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:37:16:990 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Setting property "mode" to: silent
    02/28/14 12:37:16:990 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Setting property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Setting property "workflow" to: updater
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Overwrite property "extensionsOnly" to: 1
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Overwrite property "mode" to: silent
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Overwrite property "patchesOnly" to: 1
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Overwrite property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Overwrite property "workflow" to: updater
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Found payload actions:
    02/28/14 12:37:16:991 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Deciding what installer mode to use...
    02/28/14 12:37:17:008 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN Setting requested payload actions
    02/28/14 12:37:17:010 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
    02/28/14 12:37:17:010 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}  is install
    02/28/14 12:37:17:011 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END Setting requested payload actions
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Collected advanced path check information for INSTALLDIR
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR is a well-formed path
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR is not the root path
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR is on a local volume
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR is on a writable volume
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR is not on a case sensitive volume
    02/28/14 12:37:17:093 | [INFO] |  | OOBE | DE |  |  |  | 10644 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
    02/28/14 12:37:18:632 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:19:010 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In InstallPreSystemCheckProc
    02/28/14 12:37:19:011 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Custom action return code: 0
    02/28/14 12:37:19:011 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 379.252 milliseconds (0.379252 seconds)
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END InstallOperationsQueue Unordered operations
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:37:19:012 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END InstallOperationsQueue Ordered operations
    02/28/14 12:37:19:245 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Payloads passed preflight validation.
    02/28/14 12:37:19:245 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Call PreSession Custom Hook
    02/28/14 12:37:19:245 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:19:246 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In InstallSessionOpenProc
    02/28/14 12:37:19:246 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Custom action return code: 0
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.18171 milliseconds (0.00118171 seconds)
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END InstallOperationsQueue Unordered operations
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:37:19:247 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END InstallOperationsQueue Ordered operations
    02/28/14 12:37:19:259 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:37:19:259 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:19:260 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In PrePayloadInstallProc
    02/28/14 12:37:24:263 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Custom action return code: 0
    02/28/14 12:37:24:263 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.41 milliseconds (5.00441 seconds)
    02/28/14 12:37:24:263 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:24:273 | [INFO] |  | OOBE | DE |  |  |  | 6956 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:24:273 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Installer Operation: PayloadInstaller
    02/28/14 12:37:24:273 | [INFO] |  | OOBE | DE |  |  |  | 6956 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:24:273 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Request to install payload
    02/28/14 12:37:24:291 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/28/14 12:37:24:387 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Extracting assets complete. Number assets: 2
    02/28/14 12:37:24:387 | [INFO] |  | OOBE | DE |  |  |  | 6956 | CustomizedPatch property not found in database
    02/28/14 12:37:24:388 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Beginning installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:37:24:395 | [ERROR] |  | OOBE | DE |  |  |  | 6956 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:37:24:395 | [WARN] |  | OOBE | DE |  |  |  | 6956 | DW063: Command ARKPatchCommand failed.(Seq 4)
    02/28/14 12:37:24:395 | [INFO] |  | OOBE | DE |  |  |  | 6956 | Completing installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:37:24:472 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:24:472 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 208.508 milliseconds (0.208508 seconds)
    02/28/14 12:37:24:474 | [INFO] |  | OOBE | DE |  |  |  | 10644 | User specified overrideFile:
    02/28/14 12:37:24:479 | [INFO] |  | OOBE | DE |  |  |  | 10644 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
    02/28/14 12:37:24:479 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:37:24:479 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:24:480 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In PrePayloadInstallProc
    02/28/14 12:37:29:486 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Custom action return code: 0
    02/28/14 12:37:29:486 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5006.19 milliseconds (5.00619 seconds) DTR = 0.799011 KBPS (0.000780284 MBPS)
    02/28/14 12:37:29:497 | [INFO] |  | OOBE | DE |  |  |  | 10644 | No operation.  We're done:
    02/28/14 12:37:31:512 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Total components installed: 0
    02/28/14 12:37:31:512 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Total components repaired: 0
    02/28/14 12:37:31:513 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Total components removed: 0
    02/28/14 12:37:31:513 | [WARN] |  | OOBE | DE |  |  |  | 10644 | DW050: The following payload errors were found during install:
    02/28/14 12:37:31:513 | [WARN] |  | OOBE | DE |  |  |  | 10644 | DW050:  - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
    02/28/14 12:37:31:513 | [INFO] |  | OOBE | DE |  |  |  | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:37:31:513 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Restarting your computer is recommended:
    02/28/14 12:37:31:513 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In order to complete the installation, please restart the computer
    02/28/14 12:37:31:513 | [INFO] |  | OOBE | DE |  |  |  | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:37:31:517 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Call PostSession Custom Hook
    02/28/14 12:37:31:521 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:37:31:524 | [INFO] |  | OOBE | DE |  |  |  | 10644 | In InstallSessionCloseProc
    02/28/14 12:37:31:525 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Custom action return code: 0
    02/28/14 12:37:31:525 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5.33803 milliseconds (0.00533803 seconds) DTR = 2997.36 KBPS (2.92711 MBPS)
    02/28/14 12:37:31:526 | [INFO] |  | OOBE | DE |  |  |  | 10644 | :: END TIMER :: [Total Timer] took 15409.9 milliseconds (15.4099 seconds) DTR = 2.33615 KBPS (0.0022814 MBPS)
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | -------------------------------------- Summary --------------------------------------
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 |  - 0 fatal error(s), 1 error(s)
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 |
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 |
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Please search the above error string(s) to find when the error occurred.
    02/28/14 12:37:32:527 | [INFO] |  | OOBE | DE |  |  |  | 10644 | These errors resulted in installer Exit Code mentioned below.
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | -------------------------------------------------------------------------------------
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 |
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Exit Code: 7 - Unable to complete Silent workflow.
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | END - Installer Session
    02/28/14 12:37:32:528 | [INFO] |  | OOBE | DE |  |  |  | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:27:417 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:27:417 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | START - Installer Session
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | RIBS version: 7.0.0.108
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Total Timer]
    02/28/14 12:42:27:418 | [INFO] |  | OOBE | DE |  |  |  | 9172 | CHECK: Single instance running
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | CHECK : Credentials
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Load Deployment File
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | deploymentFile option not given
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | CHECK : Another Native OS installer already running
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Create Required Folders
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Assuming install mode
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Looking up install source path
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Sync Media DB ...
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Sync Media DB]
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Pre check media db sync
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | End of Pre check media db sync. Exit code: 0
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Sync Media DB] took 637.877 milliseconds (0.637877 seconds)
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Ready to initialize session to start with ...
    02/28/14 12:42:27:419 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [CreatePayloadSession]
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Updated source path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Ignoring original data since install source is local
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
      Path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:42:27:420 | [INFO] |  | OOBE | DE |  |  |  | 9172 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/28/14 12:42:27:430 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
    02/28/14 12:42:27:431 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ----------------- CreatePayloadSession: machine is x64 ---------------
    02/28/14 12:42:27:839 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ______ Verify Dependency Subscribers ______
    02/28/14 12:42:27:839 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:42:27:839 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
    02/28/14 12:42:27:839 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:42:27:842 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Ignoring deployment input for the INSTALLDIR: marked as fixed
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Setting property "installSourcePath" to: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Setting property "mode" to: silent
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Setting property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Setting property "workflow" to: updater
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Overwrite property "extensionsOnly" to: 1
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Overwrite property "mode" to: silent
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Overwrite property "patchesOnly" to: 1
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Overwrite property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Overwrite property "workflow" to: updater
    02/28/14 12:42:27:854 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Found payload actions:
    02/28/14 12:42:27:855 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Deciding what installer mode to use...
    02/28/14 12:42:27:874 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN Setting requested payload actions
    02/28/14 12:42:27:876 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
    02/28/14 12:42:27:876 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}  is install
    02/28/14 12:42:27:877 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END Setting requested payload actions
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Collected advanced path check information for INSTALLDIR
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR is a well-formed path
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR is not the root path
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR is on a local volume
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR is on a writable volume
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR is not on a case sensitive volume
    02/28/14 12:42:27:952 | [INFO] |  | OOBE | DE |  |  |  | 9172 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
    02/28/14 12:42:29:467 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:29:534 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In InstallPreSystemCheckProc
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Custom action return code: 0
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 67.7637 milliseconds (0.0677637 seconds)
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END InstallOperationsQueue Unordered operations
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:42:29:535 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END InstallOperationsQueue Ordered operations
    02/28/14 12:42:29:678 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Payloads passed preflight validation.
    02/28/14 12:42:29:678 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Call PreSession Custom Hook
    02/28/14 12:42:29:679 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In InstallSessionOpenProc
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Custom action return code: 0
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.38778 milliseconds (0.00138778 seconds)
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END InstallOperationsQueue Unordered operations
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:42:29:680 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END InstallOperationsQueue Ordered operations
    02/28/14 12:42:29:693 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:42:29:693 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:29:694 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In PrePayloadInstallProc
    02/28/14 12:42:34:700 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Custom action return code: 0
    02/28/14 12:42:34:701 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5007.13 milliseconds (5.00713 seconds)
    02/28/14 12:42:34:701 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:34:724 | [INFO] |  | OOBE | DE |  |  |  | 8972 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:34:724 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Installer Operation: PayloadInstaller
    02/28/14 12:42:34:724 | [INFO] |  | OOBE | DE |  |  |  | 8972 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:34:724 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Request to install payload
    02/28/14 12:42:34:774 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/28/14 12:42:34:987 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Extracting assets complete. Number assets: 2
    02/28/14 12:42:34:988 | [INFO] |  | OOBE | DE |  |  |  | 8972 | CustomizedPatch property not found in database
    02/28/14 12:42:34:988 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Beginning installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:42:35:006 | [ERROR] |  | OOBE | DE |  |  |  | 8972 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:42:35:006 | [WARN] |  | OOBE | DE |  |  |  | 8972 | DW063: Command ARKPatchCommand failed.(Seq 4)
    02/28/14 12:42:35:007 | [INFO] |  | OOBE | DE |  |  |  | 8972 | Completing installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:42:35:126 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:35:126 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 424.707 milliseconds (0.424707 seconds)
    02/28/14 12:42:35:130 | [INFO] |  | OOBE | DE |  |  |  | 9172 | User specified overrideFile:
    02/28/14 12:42:35:136 | [INFO] |  | OOBE | DE |  |  |  | 9172 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
    02/28/14 12:42:35:137 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:42:35:137 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:35:138 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In PrePayloadInstallProc
    02/28/14 12:42:40:141 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Custom action return code: 0
    02/28/14 12:42:40:141 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.6 milliseconds (5.0046 seconds)
    02/28/14 12:42:40:146 | [INFO] |  | OOBE | DE |  |  |  | 9172 | No operation.  We're done:
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Total components installed: 0
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Total components repaired: 0
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Total components removed: 0
    02/28/14 12:42:42:155 | [WARN] |  | OOBE | DE |  |  |  | 9172 | DW050: The following payload errors were found during install:
    02/28/14 12:42:42:155 | [WARN] |  | OOBE | DE |  |  |  | 9172 | DW050:  - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Restarting your computer is recommended:
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In order to complete the installation, please restart the computer
    02/28/14 12:42:42:155 | [INFO] |  | OOBE | DE |  |  |  | 9172 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:42:42:156 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Call PostSession Custom Hook
    02/28/14 12:42:42:157 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:42:42:158 | [INFO] |  | OOBE | DE |  |  |  | 9172 | In InstallSessionCloseProc
    02/28/14 12:42:42:159 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Custom action return code: 0
    02/28/14 12:42:42:159 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.51802 milliseconds (0.00151802 seconds)
    02/28/14 12:42:42:159 | [INFO] |  | OOBE | DE |  |  |  | 9172 | :: END TIMER :: [Total Timer] took 15411.2 milliseconds (15.4112 seconds) DTR = 2.07641 KBPS (0.00202775 MBPS)
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | -------------------------------------- Summary --------------------------------------
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 |  - 0 fatal error(s), 1 error(s)
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 |
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 |
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Please search the above error string(s) to find when the error occurred.
    02/28/14 12:42:43:160 | [INFO] |  | OOBE | DE |  |  |  | 9172 | These errors resulted in installer Exit Code mentioned below.
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | -------------------------------------------------------------------------------------
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 |
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Exit Code: 7 - Unable to complete Silent workflow.
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | END - Installer Session
    02/28/14 12:42:43:161 | [INFO] |  | OOBE | DE |  |  |  | 9172 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:42:223 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:42:223 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/28/14 12:43:42:223 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:42:223 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | START - Installer Session
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | RIBS version: 7.0.0.108
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Total Timer]
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | CHECK: Single instance running
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | CHECK : Credentials
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Load Deployment File
    02/28/14 12:43:42:224 | [INFO] |  | OOBE | DE |  |  |  | 6020 | deploymentFile option not given
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | CHECK : Another Native OS installer already running
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Create Required Folders
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Assuming install mode
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Looking up install source path
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Sync Media DB ...
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Sync Media DB]
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Pre check media db sync
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | End of Pre check media db sync. Exit code: 0
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Sync Media DB] took 397.705 milliseconds (0.397705 seconds)
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Ready to initialize session to start with ...
    02/28/14 12:43:42:225 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [CreatePayloadSession]
    02/28/14 12:43:42:226 | [INFO] |  | OOBE | DE |  |  |  | 6020 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/28/14 12:43:42:226 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Updated source path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:43:42:226 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:43:42:226 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Ignoring original data since install source is local
    02/28/14 12:43:42:226 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
      Path: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:43:42:227 | [INFO] |  | OOBE | DE |  |  |  | 6020 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/28/14 12:43:42:242 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
    02/28/14 12:43:42:242 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ----------------- CreatePayloadSession: machine is x64 ---------------
    02/28/14 12:43:42:778 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ______ Verify Dependency Subscribers ______
    02/28/14 12:43:42:779 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:43:42:779 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
    02/28/14 12:43:42:779 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/14 12:43:42:782 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Ignoring deployment input for the INSTALLDIR: marked as fixed
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Setting property "installSourcePath" to: C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Setting property "mode" to: silent
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Setting property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Setting property "workflow" to: updater
    02/28/14 12:43:42:793 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Overwrite property "extensionsOnly" to: 1
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Overwrite property "mode" to: silent
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Overwrite property "patchesOnly" to: 1
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Overwrite property "updateManifestPath" to: C:\Users\岩\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4.0.2 .xml
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Overwrite property "workflow" to: updater
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Found payload actions:
    02/28/14 12:43:42:794 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Deciding what installer mode to use...
    02/28/14 12:43:42:812 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN Setting requested payload actions
    02/28/14 12:43:42:813 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
    02/28/14 12:43:42:813 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}  is install
    02/28/14 12:43:42:814 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END Setting requested payload actions
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Collected advanced path check information for INSTALLDIR
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR is a well-formed path
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR is not the root path
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR is on a local volume
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR is on a writable volume
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR is not on a case sensitive volume
    02/28/14 12:43:42:917 | [INFO] |  | OOBE | DE |  |  |  | 6020 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
    02/28/14 12:43:44:577 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In InstallPreSystemCheckProc
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Custom action return code: 0
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 108.044 milliseconds (0.108044 seconds)
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END InstallOperationsQueue Unordered operations
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:43:44:685 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END InstallOperationsQueue Ordered operations
    02/28/14 12:43:44:744 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Payloads passed preflight validation.
    02/28/14 12:43:44:745 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Call PreSession Custom Hook
    02/28/14 12:43:44:745 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:44:745 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In InstallSessionOpenProc
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Custom action return code: 0
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 0.826207 milliseconds (0.000826207 seconds)
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN InstallOperationsQueue Unordered operations
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END InstallOperationsQueue Unordered operations
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | BEGIN InstallOperationsQueue Ordered operations
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}:  with operation install
    02/28/14 12:43:44:746 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END InstallOperationsQueue Ordered operations
    02/28/14 12:43:44:755 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:43:44:755 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:44:756 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In PrePayloadInstallProc
    02/28/14 12:43:49:762 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Custom action return code: 0
    02/28/14 12:43:49:762 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5006.16 milliseconds (5.00616 seconds)
    02/28/14 12:43:49:763 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:49:785 | [INFO] |  | OOBE | DE |  |  |  | 9812 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:49:785 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Installer Operation: PayloadInstaller
    02/28/14 12:43:49:786 | [INFO] |  | OOBE | DE |  |  |  | 9812 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:49:786 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Request to install payload
    02/28/14 12:43:49:832 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    02/28/14 12:43:49:971 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Extracting assets complete. Number assets: 2
    02/28/14 12:43:49:971 | [INFO] |  | OOBE | DE |  |  |  | 9812 | CustomizedPatch property not found in database
    02/28/14 12:43:49:971 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Beginning installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:43:49:980 | [ERROR] |  | OOBE | DE |  |  |  | 9812 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:43:49:980 | [WARN] |  | OOBE | DE |  |  |  | 9812 | DW063: Command ARKPatchCommand failed.(Seq 4)
    02/28/14 12:43:49:980 | [INFO] |  | OOBE | DE |  |  |  | 9812 | Completing installation for payload at C:\Users\岩\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\pay loads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
    02/28/14 12:43:50:087 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:50:087 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 324.291 milliseconds (0.324291 seconds)
    02/28/14 12:43:50:093 | [INFO] |  | OOBE | DE |  |  |  | 6020 | User specified overrideFile:
    02/28/14 12:43:50:105 | [INFO] |  | OOBE | DE |  |  |  | 6020 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
    02/28/14 12:43:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
    02/28/14 12:43:50:108 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:50:110 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In PrePayloadInstallProc
    02/28/14 12:43:55:115 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Custom action return code: 0
    02/28/14 12:43:55:116 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5008.76 milliseconds (5.00876 seconds)
    02/28/14 12:43:55:127 | [INFO] |  | OOBE | DE |  |  |  | 6020 | No operation.  We're done:
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Total components installed: 0
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Total components repaired: 0
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Total components removed: 0
    02/28/14 12:43:57:144 | [WARN] |  | OOBE | DE |  |  |  | 6020 | DW050: The following payload errors were found during install:
    02/28/14 12:43:57:144 | [WARN] |  | OOBE | DE |  |  |  | 6020 | DW050:  - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Restarting your computer is recommended:
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In order to complete the installation, please restart the computer
    02/28/14 12:43:57:144 | [INFO] |  | OOBE | DE |  |  |  | 6020 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    02/28/14 12:43:57:145 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Call PostSession Custom Hook
    02/28/14 12:43:57:146 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
    02/28/14 12:43:57:147 | [INFO] |  | OOBE | DE |  |  |  | 6020 | In InstallSessionCloseProc
    02/28/14 12:43:57:147 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Custom action return code: 0
    02/28/14 12:43:57:148 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.95992 milliseconds (0.00195992 seconds)
    02/28/14 12:43:57:148 | [INFO] |  | OOBE | DE |  |  |  | 6020 | :: END TIMER :: [Total Timer] took 15366.7 milliseconds (15.3667 seconds) DTR = 6.24726 KBPS (0.00610084 MBPS)
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | -------------------------------------- Summary --------------------------------------
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 |  - 0 fatal error(s), 1 error(s)
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 |
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 |
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Please search the above error string(s) to find when the error occurred.
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | These errors resulted in installer Exit Code mentioned below.
    02/28/14 12:43:58:149 | [INFO] |  | OOBE | DE |  |  |  | 6020 | -------------------------------------------------------------------------------------
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 |
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Exit Code: 7 - Unable to complete Silent workflow.
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 | END - Installer Session
    02/28/14 12:43:58:150 | [INFO] |  | OOBE | DE |  |  |  | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | START - Installer Session
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | RIBS version: 7.0.0.108
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Win OS version: 6.2.0.0 64 bit Type: 1
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | ::START TIMER:: [Total Timer]
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | CHECK: Single instance running
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | CHECK : Credentials
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Load Deployment File
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | deploymentFile option not given
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | CHECK : Another Native OS installer already running
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Create Required Folders
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Assuming install mode
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Looking up install source path
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528 | Sync Media DB ...
    02/28/14 12:47:45:995 | [INFO] |  | OOBE | DE |  |  |  | 1528

    Hi Dodu.NET,
    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
    In addition you cna try these steps :
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.

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