PC Suite will not install

I have tried off the CD and the latest update (7.0.9.2) on the internet. It always comes up at about 27% in Step 5/8 that "An error occurred during the installation of assembly 'Microsoft.VC80.MFC,processor/Architecture="x86",pu Please refer to Help and Support for more information"
Just so you know Help and Support does NOT offer more information for my problem...

It's perhaps caused by a mess of different versions of those .NET components.
There's a discussion on msdn forum on this problem. But clean-everything-then-reinstall solution is not quite applicable.
What's the law of the jungle?

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CS6 Suite will not install in disk insertion, why?

CS6 Suite will not install on disk inseertion, why not?

Open the disk manually and run the setup.exe/install.app
Mylenium

Ovi Suite will not install

I'm running Windows Vista, Service Pack 2. The Ovi suite (3.8.30) will not install. The installer downloads the suite and I go through all the possible addon (accepting nene btw). When I get to the install button and click on it nothing happens.
Any suggestions.
John

The latest version is Nokia Suite 3.8.48. Anyway, before you install that, please, install the Nokia Connectivity Cable Driver because that is even newer as the version which comes with the current Nokia Suite. Did that help, already? Otherwise we have to go the next steps …

Creative Suite will not install on my Mac OSX

I have downloaded the installer, it installs but doesnt launch. Any clues?

which suite did you install, what's your os version and what are you clicking to launch?

Pc suite will not install but get error message

hi can someone help me please.
i have used pc suite in the past and found it to be a little flakey, however i thought that after i got my new phone 6300 i should try again.
i have uninstalled the suite and used the nokia cleaner.
downloaded the latest version of pc suite from nokia site (Nokia_PC_Suite_683_rel_14_1_eng_web) and tried to install. no luck i just get an error message
could not open key:
UNKNOWN\MPAPI.CallcontrolMP4\CLSID.
verify you have suffient access to that key or contact your support personnel.
i am running xp pro
service pack 2
i stopped anti virus
can anyone help me please
cheers in advance
jose

Ok, try this then:
1. Click Start > Run > give command: Regedit and then OK
2. select key: HKEY_CLASSES_ROOT\MPAPI.CallControlMP.4
3. click mouse's right-button and select "Permissions" from menu.
4. check that there are full permissions in Administrators and SYSTEM -> (add permissions if those are missing)
5. select key: HKEY_CLASSES_ROOT\MPAPI.CallControlMP.4\CLSID and repeat step 3 and 4 also to that key...
-> Does this help??

PC Suite will not install - detects old Nokia Cabl...

Hello
I am trying to install the latest version of PC Suite (downloaded yesterday) as I have come back to a Nokia phone (a new 5070) after some time with another brand. However, I can't get it to install - it fails every time with a message:
"Another version of Nokia Connectivity Cable Driver has been detected. Please remove it before continuing"
Unfortunately, I can't find any way to remove the old driver, as I can't find it on my system anywhere! Even under the Windows Uninstaller, I can see an entry, but am not given an uninstall option! I suspect that I have some part left from a previous uninstall, but there now seems no way to purge it from my system.
I'm using a standard PC with Windows XP SP2
Thanks for any help - this is really frustrating!
Ian

Hi Ian
You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"
Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.
Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.
Reboot your PC
Happy to have helped forum in a small way with a Support Ratio = 37.0

Charter Security Suite will not install even after they removed my existing antivirus

This is important to me because I am a quadriplegic who relies on my laptop to connect me to the world outside my bed aND MY SMART TV for entertainment.I tried unsuccessfully to load Charter Security Suite, I then contacted Charter tech support on 7/30 who took me through gotoassist - He confirmed that I had no existing antivirus on my laptop. He took down my firewall and again was unsuccessful at downloading Charter Security Suite. After that time I get a warning my computer has no antivirus and my windows 7 computer is unable to get automatic updates. He told me he would report the problem and I could expect a call from 24 to 72 hours from F-SECURE.I did not receive the promised call. i don't know if he did something to my computer that made anything better, but my situation is definitely worse after uninstalluing the working version of macafee. But I am really worried after he said, "It is not a real big deal, just don't go to any weird websites!" Now that I am vulnerable, i AM VERY CONCERNED AND HAVE NOT HEARD FROM F-SECURE ABOUT RESOLVING MY ISSUES AND SUBSEQUENT CHARTER TECH SUPPORT CALLS HAVE NOT RESOLVED MY ISSUES. ps - I'm getting two red flag notices since 7/30 - one regarding my lack of antivirus, and one telling me windows could not automatically check for updates! HELPDaniel.

Hi Daniel, Sorry you're having hassle with this. I'm not familiar with the Charter Suite, but I assume from what you've said, it's a rebranding of F-Secure, so the advice I am suggesting below is based on that premise. The guy who said it's "not a big deal" having no anti virus was probably just trying to put your mind at rest, but in essence, he does have a point that if you stick to known safe websites, don't open any unexpected email attachments, and don't click on any popups, banner ads, or anything else which may look suspect, you should be fairly safe, as viruses don't tend to just appear out of nowhere, without any interaction from the user. That said, while this issue is ongoing, I would suggest that you download Malwarebytes and have that running as a backup. This is compatible with F-Secure so shouldn't cause any further installation issues, and will hopefully give you some piece of mind. The next thing I would suggest is to download and run the full McAfee uninstaller, which you should find linked to on this page of Uninstallation Tools. Once you have run the tool, then run the F-Secure Uninstallation Tool to fully remove any part installations of F-Secure, and try your installation again. As I said, the above is based on the assumption that Charter is the same as F-Secure in all but name - if this is incorrect, then I apologise in advance for any mis-information, but I don't think any of the above will do any additional harm to your computer. Let us know how you get on.

Nokia Suite will not install on Windows 7 Pro 64 b...

Hi,
I am trying to install the latest Nokia Suite (3.8.48) on Windows 7 and I get the error message
SOMETHING'S GONE WRONG
ARCAppDMO.dll failed to register .HRESULT -2147319780. Contact your support personnel.
Anyone got a solution to this?
Thanks

Hi. Do you have latest updates from Microsoft installed to you Windows 7 PC?
Could you try instructions here:
http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx
BR, Samuli

Creative suite will not install on Win8

I just tried to install Adobe Creative Suite to my new computer and it says the installation file is corrupt.

Dowload again using this method and a reliable browser like Firefox:
Direct Download Links for Adobe Software
Then run the Creative Suite Cleaner Tool and try again.
Mylenium

I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

I was un able to install my Adobe suite 5 web premium, but it will not install my updates, (There was an error downloading this update. Please quit and try again later) have done that have unistalled and reinstalled at least 5 times

Eduardo Alejandro Lazo what specific error do you receive when trying to apply the update?
I would also recommend checking the installation logs for the updates you are attempting to apply for errors. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover to this discussion.

I have iPhoto '09 v 8.1.2 and it will not install v9.2.1 that i downloaded. Keeps asking for me to have v9.0 or higher. Any ideas please?

Hi, I have iPhoto'09 v8.1.2 (424). I have downloaded v9.2.1 update and it will not install.
Keeps asking for me to have v 9.0 or later. Now i have downloaded 9.1update plus 9.1.3 and they will not install either.
Do i need 9.0 and if so where do i get it? THANKS nomadreg

No, iLIfe is a suite of applications: iMovie, iPhoto and GarageBand (earlier versions of the suite also contained iDVD ad iWeb).
Regards
TD

CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing.

CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing. This is a brand new machine. This is one of the first things I'm installing on it. I'm running Windows 7 Home Premium 64-bit. The disks are fine. I have the programs installed on my two XP machines. When I run the disk, I get the window pop up that says "Initializing Installation for Adobe Creative Suite 3". Then the disk stops spinning and nothing else happens. No error message. Nothing else happens. I'm baffled. I have searched several discussion boards and cannot find anybody that has had a similar install issue like this.

Old_Timer I would recommend reviewing your install logs to determine the exact error message. You can find details on how to locate and interpret the logs at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Adobe Photoshop CS6 will not install on my Mac.

Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
I am still getting the following error:
Photoshop CS6 Installation Failed
A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
Any help would be appreciated.
Cheers,
Richard

This is the instruction to remove PS CS6 beta
http://forums.adobe.com/message/4361731
It's strange that you ran the cleaner tool and still didn't worked
you can try to login to Root user account and then run the cleaner tool , and then check.

Update will not install

Hi,
My computer had to be put into storage. As I expected, when I took it out there was a few updates. Most loaded without a problem but the new update for Leopard will not install.
The blue line only goes a small way then stops. I left my computer on all night thinking it just needed time but it still didn't go past where it stopped.
I can't access iTunes until this update updates.
What do I need to do?
Thanks,
D

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

PC Suite will not install

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