PC Sync fails with USB2/BT2 dongle connection to N...

I have a problem with syncing my N2760 phone.
Its BT connection works fine with the headset but PC Sync, after working sporadically on the first day (it took 6 tries to load my 530 Outlook contacts on to the phone) no longer works at all.
I have 2 BT enabled computers, a Vista Home Premium Sony Laptop using a Bluesoleil USB2/BT2 dongle and an XP Pro workstation using a Broadcom USB2/BT2 dongle with Widcomm software. In both cases the BT stacks are listed as being supported by PC Suite.
On both machines PC Sync runs for a little while then the sync fails with a message suggesting I check the connection. The phone also partially locks up and the screen just displays the battery and BT symbols, the rest is blank. It won't come out of this condition even if I remove the battery and/or simm card. After 15 minutes or so it recovers by itself.
The PC Suite version is 6.85.14.1

I think the information I'm looking for is whether anyone has been able to get reliable performance from PC Sync using a BT dongle. AFAICT there are 3 supported BT stack families, Widcomm, Bluesoleil amd Microsoft. The one I haven't tried is MS - would it be worth my while looking for a dongle that's supported by MS?

Similar Messages

WSUS sync fails with "Webexception the underlying connection was closed. The connection was closed unexpectedly"

While I have my WSUS integrated with SCCM. I think this error has nothing to do with SCCM, so I put it here in the WSUS forum. On one of my networks, the nightly WSUS sync worked until two weeks ago. I've made no progress in fixing it. Ocassionally it'll
say the sync was successful (about 1 in 15 attempts). I keep getting "WebException: The underlying connection was closed. The connection was closed unexpectedly. at System.WebServices.Protocols.WebClientProtocol.GetWebResponse(WebRequest
request) at System.WebServices.Protocols.GetWebResponse(WebRequest request) at MicroSoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webrequest) at System.Web.Services.Protocols.SoapHttpClientProtocol.(Invoke StringMethodName,Object[]
Parameters) at Microsoft.UpdateServices.ServerSync.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetRevisionIdList(Cookie cookie, ServerSyncFilter filter) at Microsoft.Update.Services.ServerSync.CatalogSyncAgentCore.WebserviceGetRevisionIdList(ServerSyncFilter
filter, Boolean isConfigData), at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesfromUSS() at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)"
Our enterprise has it's own WSUS server we have to sync from. The problem may be at that end, not mine. A sync will start and will fail about 4 minutes later. Our network guy watched the traffic leave our compound but saw only a trickle of traffic coming
back. Any ideas?
Ben JohnsonWY

Hi,
Please try this fix below first:
FIX: Intermittent "Underlying connection was closed" error message when you call a Web service from ASP.NET
http://support.microsoft.com/kb/819450
I guess you are maintaining a downstream server. If it isn’t a replica server, please try to sync with Microsoft update.
Hope this helps.

WSUS Sync is not working Sync failed: UssCommunicationError: WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. --- System.Security.Authentication.AuthenticationException: The remote

I know there are loads of posts with same issue and most of them were related to proxy and connectivity .
This was case for me as well (few months back). Now the same error is back. But I've confirmed that FW ports and proxy are fine this time around.
server is configured on http port 80
ERROR
Sync failed: UssCommunicationError: WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid
according to the validation procedure.~~at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request). Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction.SyncWSUS
I've checked proxy server connectivity. I'm able browse following site from WSUS server
http://catalog.update.microsoft.com/v7/site/Home.aspx?sku=wsus&version=3.2.7600.226&protocol=1.8
I did telnet proxy server on the particular port (8080) and that is also fine.
I've doubt on certificates, any idea which are the certificates which we need to look? And if certificate is expired then (my guess) we won't be able open the above mentioned windows update catalog site?
Any tips appreciated !
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

Hi Lawrence ! - Many thanks for looking into this thread and replying. Appreciate your help.
Your reply ("SSL is enabled/configured, and the certificate being used is invalid
(or the cert does not exist or cannot be obtained), or the SSL connection could not be established.") is very helpful.
I've already tested CONTENT DOWNLOAD and it's working fine. WSUS Sync was also working fine for years with proxy server configured on port (8080) and WSUS server on port 80.
My Guess (this is my best guess ;)) is this something to do with Firewall or Proxy side configuration rather than WSUS. However, I'm not finding a way to prove this to proxy/firewall team. From their perspective all the required port communication open and
proxy server is also reachable. More over we're able to access internet (Microsoft Update Catalog site) over same port (8080).
Any other hints where I can prove them it's a sure shot problem from their side.
Thanks again !!
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

Sync failed with the exception "We have encountered an issue in syncing your data."

Getting this rather useless sync error. Can you help identify our problem please.
Sync failed with the exception "We have encountered an issue in syncing your data." For more information, provide tracing ID ‘56e1113f-93db-4cee-9088-81d29ee39687’ to customer support.
Thanks
Nicholas
CTO of Hard Medium Soft Ltd. and Independent Developer

Hello,
Sorry to hear you met this issue.
Please post your subscription ID and Sync Group ID.The Microsoft support engineer will help to sovle the problem from backend.Sometime delay might be expected. Your patience is greatly appreciated. Thank you for your understanding and support.
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support

Update Sync Fails with 0x80131500

Hello,
I've looked through the forum for an answer to this recent problem. I went to sync updates for the new out-of-band IE patch and discovered the last time my catalog updated successfully was 4/26. We did have patches install on production servers the next
day including a service pack for SQL server 2012.
This software update point has worked for months, has no proxy, no change of the WSUS location, nor did adding credentials to connect to WSUS (on the same server) help any. I also looked on both the SQL server and the SCCM server for update
KB2840628 which had been mentioned in some posts.
Due to the proximity of the breakage to the updates I would assume either an update or the reboot of the servers caused the issue. We've rebooted both SQL and SCCM since to no avail.
WSUS on the same server shows synchronizations as "success" so the underlying structure seems to be working fine.
I have not deleted the Software Update Point and re-added since I wasn't certain exactly what that does.
The logs show the following errors. I've looked for answers based on these but haven't found anythign that works or fits my situation (WSUS hasn't moved, etc):
Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.
Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates $$<SMS_WSUS_SYNC_MANAGER>
Too many consecutive failures. Aborting sync. $$<SMS_WSUS_SYNC_MANAGER>
Any suggestions would be appreciated.

Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.
Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates $$<SMS_WSUS_SYNC_MANAGER>
Too many consecutive failures. Aborting sync. $$<SMS_WSUS_SYNC_MANAGER>
Any suggestions would be appreciated.
Even I had similar issue however it got resolved by itself, so it could be something to do with external to CM12 as Umair mentioned. Also some more details troubleshooting and solution available in the following thread http://social.technet.microsoft.com/Forums/en-US/09ed08ef-876e-493d-b139-6fc3d9500447/sccm-software-update-errorlicense-terms-could-not-be-downloaded?forum=configmanagerdeployment
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

Calendar Sync Fails with BDM

When attempting to sync iCal with my Pearl the progress bars get part way through sync and then will not continue. I have left it run for an hour and ended up having to kill the process. Manually removed all events from the device (what a pain) and re-ran it several times with the same results. It looks like sync actually adds the calendar events before freezing up. The address book and everything else appears to sync correctly.

Did and now I have the sync wanting to replace all of my iCal events with events from my Pearl. I cancelled the replace, the test you asked for did not get posted in the Pearl. Afterwards for the heck of it I tried to sync all calendars and still wants to replace all my iCal events.
As I said previously before I did your test, I cleared all my events from Pearl and performed the sync which added all the events into the Pearl but froze up . Now, since all of the current events on my Pearl are now the same ones that are from my iCal put in during the failed attempt I don't understand why it wants to replace them now when I sync?
I have 2 screen grabs from two separate events sync wants to replace from my Pearl to the iCal. One screen shows what the comparison is before the mod and the other is what it want to change it to after the mod. Makes no sense since the event is the same as what was from iCal to begin with. Is there some place I can send these images to?
Hope I didn't confuse the issue.

Sync fails with "Unknown Error" no clear UI shows what happened

I'm using the latest Firefox 3.6 with the latest sync extension on some machines and the latest Firefox beta (4.0b6) on another machine. A few weeks ago the sync stopped work on my Firefox Beta and the only error I could see is: Error while syncing: Unknown error.
I took the time today to to see what happens and saw on the log (about:sync-log) that:
2010-10-20 13:17:02 Net.Resource DEBUG GET success 200 https://phx-sync054.services.mozilla.com/1.0/dcordeiro/info/collections
2010-10-20 13:17:02 Net.Resource DEBUG GET success 200 https://phx-sync054.services.mozilla.com/1.0/dcordeiro/storage/meta/global
2010-10-20 13:17:02 Service.Main DEBUG Weave Version: @weave_version@ Local Storage: 2 Remote Storage: 3
2010-10-20 13:17:02 Service.Main WARN Upgrade required to access newer storage version.
2010-10-20 13:17:02 Service.Main CONFIG Starting backoff, next sync at:Wed Oct 20 2010 16:22:39 GMT-0200 (BRT)
2010-10-20 13:17:02 Service.Main DEBUG Exception: aborting sync, remote setup failed No traceback available
This raises two questions. First, the UI does not shows exactly what happened. This kind of issues with upgrades on the sync platform should be expected.
Second, this shows that a regular user shouldn't be using sync with different Firefox versions. This is quite usual, I think (a more stable version on work and newer version on home) and should be expected.

Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.
Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates $$<SMS_WSUS_SYNC_MANAGER>
Too many consecutive failures. Aborting sync. $$<SMS_WSUS_SYNC_MANAGER>
Any suggestions would be appreciated.
Even I had similar issue however it got resolved by itself, so it could be something to do with external to CM12 as Umair mentioned. Also some more details troubleshooting and solution available in the following thread http://social.technet.microsoft.com/Forums/en-US/09ed08ef-876e-493d-b139-6fc3d9500447/sccm-software-update-errorlicense-terms-could-not-be-downloaded?forum=configmanagerdeployment
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

Wsus Sync Failed. WebException: The underlying connection was closed: An unexpected error occurred on a send. --- System.IO.IOException: Received an unexpected EOF or 0 bytes from the transport stream.

Hi I have installed wsus 3 sp2 on a win 2008 R2 Sp1
before the installation , I have updated the windows
I can open easily browse internet , but when I try to configure synchronization .but it fails.
No firewall , no proxy ............. I am behind a nat.
Wsus version is 3.2.7600.256.
I have searched and searched .....
Can any body help me
WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Received an unexpected EOF or 0 bytes from the transport stream.
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
   at Microsoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webRequest)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
   at Microsoft.UpdateServices.Serve

Hi
yes . it is alloweded.
Nat rule permits any ip traffic . No problem with https...
also my windows is fully updated.
here is my netstat -an , maybe usefull.
TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
TCP    0.0.0.0:8530           0.0.0.0:0              LISTENING
TCP    0.0.0.0:8531           0.0.0.0:0              LISTENING
TCP    0.0.0.0:47001          0.0.0.0:0              LISTENING
TCP    0.0.0.0:49152          0.0.0.0:0              LISTENING
TCP    0.0.0.0:49153          0.0.0.0:0              LISTENING
TCP    0.0.0.0:49154          0.0.0.0:0              LISTENING
TCP    0.0.0.0:49155          0.0.0.0:0              LISTENING
TCP    0.0.0.0:49156          0.0.0.0:0              LISTENING
TCP    --------------------:139       0.0.0.0:0              LISTENING
TCP    --------------------:8530      172.16.2.201:53317     ESTABLISHED
TCP    --------------------:49362     23.65.244.185:443      ESTABLISHED
TCP    --------------------:49363     23.65.244.185:443      ESTABLISHED
TCP    --------------------:49367     23.65.244.185:443      ESTABLISHED
TCP    --------------------:49377     23.65.244.185:443      ESTABLISHED
TCP    --------------------:49414     131.253.34.141:443     ESTABLISHED
TCP    --------------------:49416     216.239.32.20:80       ESTABLISHED
TCP    --------------------:49417     216.239.32.20:80       ESTABLISHED
TCP    --------------------:49418     173.194.70.113:80      ESTABLISHED
TCP    --------------------:49419     173.194.70.113:80      ESTABLISHED
TCP    --------------------:49420     65.52.103.78:80        ESTABLISHED
TCP    --------------------:49421     65.52.103.78:80        ESTABLISHED
TCP    --------------------:49424     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49425     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49426     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49427     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49428     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49429     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49430     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49431     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49432     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49433     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49434     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49435     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49436     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49437     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49438     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49439     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49440     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49441     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49442     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49443     88.221.93.54:80        ESTABLISHED
TCP    --------------------:49444     88.221.93.54:80        ESTABLISHED
TCP    --------------------:49445     88.221.93.63:80        ESTABLISHED
TCP    --------------------:49446     88.221.93.63:80        ESTABLISHED
TCP    --------------------:49447     88.221.93.63:80        ESTABLISHED
TCP    --------------------:49448     88.221.93.63:80        ESTABLISHED
TCP    --------------------:49449     88.221.93.63:80        ESTABLISHED
TCP    --------------------:49450     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49451     88.221.93.31:80        ESTABLISHED
TCP    --------------------:49453     88.221.93.30:80        ESTABLISHED
TCP    --------------------:49456     65.55.58.184:80        ESTABLISHED
TCP    --------------------:49457     65.55.58.184:80        ESTABLISHED
TCP    --------------------:49460     131.253.34.142:80      ESTABLISHED
TCP    --------------------:49461     131.253.34.142:80      ESTABLISHED
TCP    --------------------:49462     65.52.103.78:80        ESTABLISHED
TCP    --------------------:49463     65.52.103.78:80        ESTABLISHED
TCP    --------------------:49464     63.251.85.33:80        ESTABLISHED
TCP    --------------------:49466     131.253.40.50:80       ESTABLISHED
TCP    --------------------:49467     131.253.40.50:80       ESTABLISHED

Sync failing with unknown error - previously worked

Over the past month, my desktop Firefox has started displaying the dreaded “Sync encountered an error while syncing: Unknown error.” message. I've tried disconnecting and reconnecting the browser, but it still does it.
Unlike other reporters, I'm not seeing any obvious issues that might pertain to my profile (e.g., corrupted places.sqlite). All seems innocuous until it ends with things along the lines of:
<some seemingly OK stuff snipped>
1406223828207 Sync.Service DEBUG Weave Version: 1.33.0 Local Storage: 5 Remote Storage: 5
1406223828207 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
1406223828207 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1406223828207 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406223828410 Sync.Resource DEBUG mesg: GET success 200 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/info/collections
1406223828410 Sync.Resource DEBUG GET success 200 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/info/collections
1406223828411 Sync.Service INFO Testing info/collections: {"bookmarks":1406143818.46,"meta":1405163266.19,"clients":1406138521.09,"crypto":1399970739.18,"greasemonkey":1405163174.88}
1406223828412 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0
1406223828412 Sync.Service INFO collection keys reports that a key update is needed.
1406223828413 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406223858621 Sync.Resource DEBUG mesg: GET fail 503 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/storage/crypto/keys
1406223858621 Sync.Resource DEBUG GET fail 503 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/storage/crypto/keys
1406223858622 Sync.Status DEBUG Status.login: error.login.failed => error.login.reason.server
1406223858622 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed
1406223858622 Sync.ErrorHandler DEBUG Got Retry-After: 1884
1406223858622 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance
1406223858622 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed
1406223858623 Sync.SyncScheduler DEBUG Got backoff notification: 1884000ms
1406223858623 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1406225742623
1406223858623 Sync.Service WARN Got status 503 fetching crypto keys.
1406223858624 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup.
1406223858624 Sync.Service WARN Remote setup failed.
1406223858626 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1406223858627 Sync.SyncScheduler DEBUG Next sync in 2214594.8767703027 ms.
That 503 error is very common. Whilst fiddling, I think I saw a 502, but wouldn't swear to it.
With the logOnSuccess option enabled, I get something which, helpfully, appears to be completely different!
1406224011465 Sync.Service DEBUG Weave Version: 1.33.0 Local Storage: 5 Remote Storage: 5
1406224011465 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
1406224011465 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1406224011466 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406224011678 Sync.Resource DEBUG mesg: GET success 200 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/info/collections
1406224011678 Sync.Resource DEBUG GET success 200 https://sync-27-us-west-2.sync.services.mozilla.com/1.5/1006668/info/collections
1406224011679 Sync.Service INFO Testing info/collections: {"bookmarks":1406143818.46,"meta":1405163266.19,"clients":1406138521.09,"crypto":1399970739.18,"greasemonkey":1405163174.88}
1406224011679 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0
1406224011680 Sync.Service INFO collection keys reports that a key update is needed.
1406224011681 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1406224130781 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224130781 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224133509 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224133509 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224135853 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224135853 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224136820 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224136820 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224189681 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224189682 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1406224311683 Sync.Service WARN Got exception "Error: Aborting due to channel inactivity." fetching cryptoKeys.
1406224311683 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => error.login.failed
1406224311683 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed
1406224311684 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup.
1406224311684 Sync.Service WARN Remote setup failed.
1406224311686 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1406224311687 Sync.SyncScheduler DEBUG Next sync in 2214594.8767703027 ms.
It all looks comms related to me, but my broadband isn't playing up.

Hello,
Thanks for letting us know about your problem. It seems that there is some problem in your profile. Creating a new profile may fix your problem. Create a new profile and sync with your Firefox Account.
For Creating a profile, Please do following:
If Firefox is already included in your Linux distribution or if you have installed Firefox with the package manager of your Linux distribution:
# Close your Firefox.
# In '''Terminal''' run: <br/> <code>firefox -P</code>
# To start the Create Profile Wizard, click '''Create Profile...''' Button in the Profile Manager.
# Click {button Next} and enter the name of the profile. Use a profile name that is descriptive, such as your personal name. This name is not exposed on the Internet.
# To create the new profile, click '''Finish'''
For more instruction regarding creating a new profile, please see this article. [[Use the Profile Manager to create and remove Firefox profiles]]

Solution Manager Quality Assurance Sync Fails with Deadlock

Transaction --> SOLAR02 --> Configuration --> Send Data to Qulaity Center
We are trying to sync the Requirement from Solution Manager 7.0 EHP1 to Qulaity Center 10.
It was working fine till we added more requirements in Solution Manager.
I know DEADLOCKs are Application Design issues and Vendor has to help.We are working with SAP for the last 2 weeks and no help from them.
Following is the error message I get from Quality Center Log.
Failed to create REAL alerts from pending alert #449072; Failed to determine users and entities to add alerts to; Unexpected failure in getValuePostProcess; Failed to get alert values; Failed SQL: /* ~~QC */ SELECT * FROM ALERT WHERE (AT_KEY1 IN (1188,1192,1195,1198,1205,1208,1217,1220,1223,1227,1235)) AND AT_ENTITY_TYPE = 'REQ' AND ( AT_ALERT_TYPE = 2 OR AT_ALERT_TYPE <> 2 AND AT_USER = /P/'qctransfer') ORDER BY AT_DATE DESC [Mercury][SQLServer JDBC Driver][SQLServer]Transaction (Process ID 409) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction.;
Following is in the JBOSS Log
Caused by: java.sql.SQLException: Failed SQL: /* ~~QC */ SELECT * FROM ALERT WHERE (AT_KEY1 IN (839)) AND AT_ENTITY_TYPE = 'REQ' AND ( AT_ALERT_TYPE = 2 OR AT_ALERT_TYPE <> 2 AND AT_USER = /P/'qctransfer') ORDER BY AT_DATE DESC
[Mercury][SQLServer JDBC Driver][SQLServer]Transaction (Process ID 327) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
Did any one face this issue?

This is for anyone who has ever had a problem like this between his/her local and network accounts. Apparently, when Mac OS X SL Server creates the network account, it tries to duplicate the basic file structures one would find in an independent (i.e. non-networked) machine. My goal was to be able to use my network account, at home, as my standard so that I would be able to take advantage of the networked file services. I succeeded in this and was able to transfer successfully my iTunes library as well. However, the iSync Manager did not duplicate in the new Open Directory account. Upon reading past posts to Apple Discussion groups I determined that there are two files that the iSync Manager uses in order to function. They are as follows:
~/Library/Application Support/SyncServices/Local/
and
~/Library/Application Support/iSync/
Copy these two files from your local account to the Open Directory account in their same relative places in the file structure and your iSync Manager will start and you will be able to sync your iPhone calendars and contacts with iTunes.

PSE7 Backup/Sync fails with existing album

My PSE7 install is an upgrade from PSE6, so obviously I have a large numnber of albums defined already from what PSE7 considers to be the "first run" of the organizaer.
I've been down this road of trying to sync my content up to PS.COM once before - and it was a disaster. Had issues on both ends of the deal, so I went back to PSE6 while working with the PS.COM guys (who turned out to be great!) to get the issues with the site straightened out. I think we're there on the web side, so I'm starting over. I wiped out everything on the PS.COM side - had a blank account with 40G of space available.
I upgraded (again) to PSE7. Once 7 was running I created a new album (called Test PScom), enabled backup/sync and put three photos in it. This all worked fine, and my three photos are now up on the PS.COM site.
However, test two crapped out. I took an existing album (with about 15 photos in it) and enabled backup/sync for it. What happend is that the sync agent created the album on the PS.COM site, but none of the photos ever get uploaded. If I choose the "photos pending sync" view in PSE7, I see all 15 of the items that belong in this album. They're marked as needing to be sync'd. However, they never actually get transfered.
Things I'm pretty sure of:
It's not a permissions / firewall / connectivity problem. Anything I create that's brand new syncs just fine.
It's not the content of this album. All 15 photos are JPGs ~1M each
I'm not out of space on the site, and my PS.COM account is (now) in good working order
The sync engine itself hasn't died
I've seen all the suggestions (made some of them myself) about how to "trick" the engine into working. I'll do it if I have to, but I'm much more interested in getting some onput from Adobe as to what the real problem is here.
Also curious if I'm the only one left with this issue, or if there are others?

Hi,
Sign out of your account. Stop sync and follow the steps mentioned at the following tech note http://kb2.adobe.com/cps/408/kb408660.html . Sign in and start sync again. See if it helps .
Also send us your Sync db : Navigate to your catalog location (catalog location can be viewed under Help>System Info)Zip the syncdb folder there and send to [email protected]
Thanks

PC Companion - Outlook sync fails with unknown error

trying a sync with outlook 2010 leads to an unknown error, the log reads:
09:18:29,37 [PCCompanion 14/09/11] Activate CalendarManager
09:18:45,15 [MapiThk 13/05/06] Outlook 2010 detected.
09:18:45,15 [Syncengine 13/05/22] Get default PIM database name 3
09:18:45,18 [Syncengine 13/05/22] Result \\Microsoft Exchange.pst
09:18:45,22 [Syncengine 13/05/22] Get default PIM database name 11
09:18:45,22 [Syncengine 13/05/22] Result \\WindowsContacts.cts
09:18:45,22 [PCCompanion 14/09/11] Activate Synchronization
09:19:19,65 [Device 14/09/18] Check device status...
09:19:19,65 [Device 14/09/18] Check device status finished.
09:19:47,14 [CAgdOutlook 13/01/08] InitAutomation
09:19:47,14 [CAgdOutlook 13/01/08] OpenCalendar
09:19:47,14 [CAgdOutlook 13/01/08] -------------------------------------------------------
09:19:47,14 [CAgdOutlook 13/01/08] m_hLibrary FAILED
PC Companion 2.10.228
Solved!
Go to Solution.

Glad to hear that it works now
In case it happens again, try to manually select the folders you want to synchronize with in MS Outlook. In PC Companion, click Settings when you're in the synchronization app and the select the option for personal data on the left and then click Properties for Contacts and Calendar to select folder.
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Sync failed with error between ADAM to OID using DIP

Hi,
I have configured DIP between ADAM and OID. Adam is the source.
Error while enableing Sync profile from UI "The profile named "ADAM2OID" could not be enabled due to validation errors in the profile. Edit the profile to view/correct the errors. "
Also tried from Command line :
[labuser@rhel5-oid1-amway bin]$ ./manageSyncProfiles validateProfile -h Host-p 7005 -pf ADAM2OID -D weblogic
[Weblogic user password]
Connection parameters initialized.
Connecting at Host:7005, with userid "weblogic"..
Connected successfully.
Profile ADAM2OID has following Error(s) and/or Warning(s):
Attribute "orclodipcondirurl" has invalid value "ADAM-AMWAY.persistent.co.in:1389".
Profile Info :
dn: orclodipagentname=ADAM2OID,cn=subscriber profile,cn=changelog subscriber,cn=oracle internet directory
orclodipagentconfiginfo: [INTERFACEDETAILS]
Reader: oracle.ldap.odip.gsi.ActiveChgReader
CheckAllEntries: false
SkipErrorToSyncNextChange: false
UpdateSearchCount: 100
SearchDeltaSize: 500
orclodipsynchronizationmode: IMPORT
orclodipprofilemetric;success_count: 0
orclodipsynchronizationstatus: Agent Execution Successful, Mapping/IMPORT operation Failure
orclaci: access to entry by group="cn=odisgroup,cn=DIPAdmins,cn=Directory Integration Platform,cn=products,cn=oraclecontext" (browse,proxy)
orclaci: access to attr = (*) by group="cn=odisgroup,cn=DIPAdmins,cn=Directory Integration Platform,cn=Products,cn=oraclecontext" (read,write,search,compare)
orclversion: 4.0
objectclass: orclODIPProfilewithReconcile
objectclass: orclODIProfile
objectclass: top
orclodipautoprovisioninginfo;control: DISABLE
orclodipinterfacetype: LDAP
orclodipprofiledebuglevel: 0
orclodipcondiraccessaccount: deba@<domain>
orclodipprofilemetric;failure_count: 0
orclodipattributemappingrules: DomainRules
dc=test,dc=com:dc=test,dc=com:
DomainExclusionList
AttributeRules
cn:: :container: cn: :orclcontainer:
dc:: :domain: dc: :domain:
description:: :group:description: :groupofuniquenames:
cn:: :group:cn: :groupofuniquenames:
managedby:: :group:owner: :groupofuniquenames:
member:: :group:uniquemember: :groupofuniquenames:
departmentnumber:: :inetorgperson:departmentnumber: :inetorgperson:
telephonenumber:: :organizationalperson:telephonenumber: :inetorgperson:
mobile:: :organizationalperson:mobile: :inetorgperson:
facsimiletelephonenumber:: :organizationalperson:facsimiletelephonenumber: :inetorgperson:
ou:: :organizationalunit:ou: : organizationalunit:
cn:: :person:cn: :person:
cn:: :person:orclsamaccountname: :orcladuser:
cn:: :person:sn: :person:
objectguid::binary:top:orclobjectguid:string:top:bin2b64(objectguid)
distinguishedname:: :top:orclsourceobjectdn: :orcladobject:
physicaldeliveryofficename:: :user:physicaldeliveryofficename: :organizationalperson:
title:: :user:title: :organizationalperson:
employeeid:: :user:employeenumber: :inetorgperson:
l:: :user:l: :organizationalperson:
userprincipalname:: :user:mail: :inetorgperson:
givenname:: :user:displayname: :inetorgperson:
objectsid::binary:user:orclobjectsid:string:orcladobject:bin2b64(objectsid)
userprincipalname:: :user:uid: :inetorgperson:userprincipalname
userprincipalname:: :user:orcluserprincipalname: :orcladuser:userprincipalname
AttributeExclusionList
orclodipagentname: ADAM2OID
orclodipcondirurl: Host:1389
orclodipschedulinginterval: 60
orclodipsyncretrycount: 5
orclodiplastexecutiontime: 20120411132624
orclodipreconciliationtimeinterval: 0
orclodipagentcontrol: DISABLE
orclodipsynchronizationerrors: Agent Execution Successful, Mapping/IMPORT operation Failure
orclodipbootstrapstatus: NOT APPLICABLE
orclodipcondirlastappliedchgnum: 0
orclodipcondiraccesspassword: ******
orclodipcondirtype: ADAM
orclodipvalidationerrors: INVALID_ATTRIBUTE_VALUE:orclodipcondirurl:ADAM-AMWAY.persistent.co.in:1389
orclodipcondirmatchingfilter: searchfilter=(|(objectclass=group)(objectclass=organizationalunit)(&(objectclass=user)(!(objectclass=computer))))
orclodipoidmatchingfilter: orclObjectGUID
Need help to get rid of it...
Please let me know if you have face this issue , and proposed soultion.
Regards
Deba

This is most probably because the defaultNamingContext attribute does not exist i.e. a value has not been set for the msDS-DefaultNamingContext attribute of the ADAM's nTDSDSA object
Hope this helps,
Sagar

Have a new computer want to sync songs with iphone that is connected to old computer

have a new laptop
have iphone synced to old laptop (now broken)
want to sync iphone to new itunes but not lose all songs saved on phone
why do apple make things so hard? please help

You are not addressing Apple, this is a user to user support forum. iTunes has always been designed to sync one way, from iTunes to the device. iDevices have always been able to sync to only one computer. It is the user's responsibility to back up their devices to minimize impact in case of failures. The reason this is designed this way also has to do with pirating music, sharing of music with people that do not have authorization to have it due to copyright laws.
I'm sorry, I cannot see why you not having a backup of your computer is Apple's concern. I'd be willing to be that you have not set up any system for backing up your new computer either. Do you backup your iPhone?

Sync failed with user datastore

Hello,
When using ctx_ddl.sync_index in 8.1.7 on a user datastore index, the synchronization is not done (same values in dr$<IDX>$i). If I drop and recreate the index, values in dr$<IDX>$i are correct. ctx_ddl.sync_index works ok with other indexes (non user datastore).
Is this a limitation, or is there another way to sync a user datastore index?
Thanks and have s good day
Eric
null

More info:
In fact sync and drop/recreate impact a user datastore index in different ways: sync creates new tokens (token_text) in dr$<IDX>$i, and drop/recreate groups token and increment references (token_count).
Assuming it's a feature, does it impact the search in any ways? If so, which method is recommended: sync or drop/recreate?
Thanks in advance
Eric
<BLOCKQUOTE><font size="1" face="Verdana, Arial, Helvetica">quote:</font><HR>Originally posted by eric vespierre:
Hello,
When using ctx_ddl.sync_index in 8.1.7 on a user datastore index, the synchronization is not done (same values in dr$<IDX>$i). If I drop and recreate the index, values in dr$<IDX>$i are correct. ctx_ddl.sync_index works ok with other indexes (non user datastore).
Is this a limitation, or is there another way to sync a user datastore index?
Thanks and have s good day
Eric<HR></BLOCKQUOTE>
null

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