Pc-Sync synchronization error

It did work before, but now for some reason synchronization fails each and every time on two different phones with the following error message:
PC Sync information
The mobile phone has not responded.
Possible Solution
Please ensure your phone is in the standby mode, then restart the Synchronization.
Needless to say, the phone is in standby mode.
System information:
PC Connectivity Solution:
Version 8.15.0.0
Nokia Connectivity Cable Driver:
Version 6.86.11.0
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 2
Language: English
Language for non-Unicode programs: עברית
Detected Internet browsers:
- Microsoft Internet Explorer 6.0 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 2180)
Thanks in advance for your help.
Yotam

Could you please confirm your handset details (model no, phone sw version, phone Language)and the pcsuite version?
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