PC T'bird users having trouble with my Mail e-mail with attachments

Lately a couple of co-workers have had bizarre troubles with e-mail I've sent them with attachments. I'm using Mail on a Mac (10.5.8), they're using Thunderbird on PCs. When I've sent them attachments ("Windows-friendly," attached at end of e-mail), they haven't been able to e-mail me via Reply . . . their font is changed to white on white. Occasionally their whole application will hang, and one person had to do a hard reboot. Only other relevant detail I have is that the mail I send them originates as Stationery, and some of the text is colored. I'm currently working to narrow down the variables, but if that "white on white" issue rings a bell immediately to anyone, I'd be very curious to hear about it.
Mucho thanko.
Rob

After a series of tests with the Thunderbird users, we've established the problem was not:
Mail/Thunderbird incompatibility
related to Mail's stationery
related to styled text
only because of attachments
only because of PDF attachments
Both users had the trouble after I forwarded PDFs to them from two different outside suppliers. So far, my theory is that there was something about those particular files. After five run-throughs where the co-workers had no problems with e-mail from me, I now want to replicate the problem, but (understandably) they're not eager to lose their work time to do it. I'll post more as I learn more.
Thanks, BDAqua for the ideas about blank lines around the attachment.
Rob

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